array(4) {
["type"]=>
string(17) "conversation.list"
["pages"]=>
array(5) {
["type"]=>
string(5) "pages"
["next"]=>
array(2) {
["page"]=>
int(2)
["starting_after"]=>
string(32) "WzE3MDEzNjI4NDkwMDAsNDQ2MzE3LDJd"
}
["page"]=>
int(1)
["per_page"]=>
int(150)
["total_pages"]=>
int(36)
}
["total_count"]=>
int(5374)
["conversations"]=>
array(150) {
[0]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "446291"
["created_at"]=>
int(1701361296)
["updated_at"]=>
int(1701368611)
["waiting_since"]=>
int(1701362055)
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(8) "whatsapp"
["id"]=>
string(10) "1947104457"
["delivered_as"]=>
string(18) "customer_initiated"
["subject"]=>
string(0) ""
["body"]=>
string(38) "I want to get a risk free trade
"
["author"]=>
array(4) {
["type"]=>
string(4) "user"
["id"]=>
string(24) "65562bc0ecdff17c0074dd9b"
["name"]=>
string(18) "Siphakamise Mafuya"
["email"]=>
string(22) "ceekaymisepm@gmail.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
string(26) "https://wa.me/+27609953392"
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "65562bc0ecdff17c0074dd9b"
["external_id"]=>
string(11) "ACC11839703"
}
}
}
["first_contact_reply"]=>
array(3) {
["created_at"]=>
int(1701361296)
["type"]=>
string(8) "whatsapp"
["url"]=>
string(26) "https://wa.me/+27609953392"
}
["admin_assignee_id"]=>
int(5713389)
["team_assignee_id"]=>
int(5557098)
["open"]=>
bool(true)
["state"]=>
string(4) "open"
["read"]=>
bool(true)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(1) {
[0]=>
array(5) {
["type"]=>
string(3) "tag"
["id"]=>
string(7) "7252841"
["name"]=>
string(14) "Optimove Agent"
["applied_at"]=>
int(1701361837)
["applied_by"]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "5517183"
}
}
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
int(1)
["time_to_admin_reply"]=>
int(477)
["time_to_first_close"]=>
NULL
["time_to_last_close"]=>
NULL
["median_time_to_reply"]=>
int(232)
["first_contact_reply_at"]=>
int(1701361296)
["first_assignment_at"]=>
int(1701361297)
["first_admin_reply_at"]=>
int(1701361773)
["first_close_at"]=>
NULL
["last_assignment_at"]=>
int(1701368611)
["last_assignment_admin_reply_at"]=>
int(1701361773)
["last_contact_reply_at"]=>
int(1701362055)
["last_admin_reply_at"]=>
int(1701361948)
["last_close_at"]=>
NULL
["last_closed_by_id"]=>
NULL
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(7)
["count_conversation_parts"]=>
int(18)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6699551"
}
}
}
["title"]=>
string(0) ""
["custom_attributes"]=>
array(1) {
["Language"]=>
string(7) "English"
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(5) "topic"
["id"]=>
int(45048)
["name"]=>
string(22) "how trade , help trade"
}
}
["total_count"]=>
int(1)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[1]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "446210"
["created_at"]=>
int(1701357865)
["updated_at"]=>
int(1701368564)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(5) "email"
["id"]=>
string(10) "1946989566"
["delivered_as"]=>
string(18) "customer_initiated"
["subject"]=>
string(24) "Retiro de dondos,
"
["body"]=>
string(80) "Envio documentos solicitados
Gracias,
I need assistance regarding my deposit
"
["author"]=>
array(4) {
["type"]=>
string(4) "user"
["id"]=>
string(24) "637bf25a9f729c238f3ca739"
["name"]=>
string(15) "Barka Zira Audu"
["email"]=>
string(32) "gartapleasantwears.bza@gmail.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
string(26) "https://wa.me/+27609953392"
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "637bf25a9f729c238f3ca739"
["external_id"]=>
string(11) "ACC11231243"
}
}
}
["first_contact_reply"]=>
array(3) {
["created_at"]=>
int(1701368300)
["type"]=>
string(8) "whatsapp"
["url"]=>
string(26) "https://wa.me/+27609953392"
}
["admin_assignee_id"]=>
int(6699551)
["team_assignee_id"]=>
int(5607399)
["open"]=>
bool(false)
["state"]=>
string(6) "closed"
["read"]=>
bool(false)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
int(1)
["time_to_admin_reply"]=>
int(28)
["time_to_first_close"]=>
int(251)
["time_to_last_close"]=>
int(251)
["median_time_to_reply"]=>
int(28)
["first_contact_reply_at"]=>
int(1701368300)
["first_assignment_at"]=>
int(1701368301)
["first_admin_reply_at"]=>
int(1701368328)
["first_close_at"]=>
int(1701368551)
["last_assignment_at"]=>
int(1701368306)
["last_assignment_admin_reply_at"]=>
int(1701368328)
["last_contact_reply_at"]=>
int(1701368300)
["last_admin_reply_at"]=>
int(1701368551)
["last_close_at"]=>
int(1701368551)
["last_closed_by_id"]=>
int(6699551)
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(3)
["count_conversation_parts"]=>
int(12)
}
["conversation_rating"]=>
array(5) {
["rating"]=>
NULL
["remark"]=>
NULL
["created_at"]=>
int(1701368563)
["contact"]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "637bf25a9f729c238f3ca739"
["external_id"]=>
string(11) "ACC11231243"
}
["teammate"]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6699551"
}
}
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6699551"
}
}
}
["title"]=>
string(0) ""
["custom_attributes"]=>
array(1) {
["Language"]=>
string(7) "English"
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(2) {
[0]=>
array(3) {
["type"]=>
string(5) "topic"
["id"]=>
int(29160)
["name"]=>
string(7) "Deposit"
}
[1]=>
array(3) {
["type"]=>
string(5) "topic"
["id"]=>
int(45050)
["name"]=>
string(47) "how to deposit, help to deposit, Failed deposit"
}
}
["total_count"]=>
int(2)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[3]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "446379"
["created_at"]=>
int(1701368551)
["updated_at"]=>
int(1701368554)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(5) "email"
["id"]=>
string(11) "21911172459"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(33) "CMTrading - Account Verification!"
["body"]=>
string(1571) "Dear Chidera,
Thank you for choosing CMTrading!
We are pleased to announce your live account is fully verified! 😎
The next step is to fund your trading account. Click on the deposit button below:
Notes about depositing rules:
For Bank Wire Transfers, you will need to provide/upload your Proof of Payment. Please remember that every deposit of funds into your trading account must come from a payment method in your name. For Credit/Debit deposits, you will need to provide/upload a Bank Statement of your Card, showing at least the last four digits of the card and your full name for verification purposes. And/or an official letter signed and stamped by your bank stating that the card belongs to you. Deposits are subject to conversion rates where applicable and in some cases deposit fees.
Should you require any further assistance, please do not hesitate to contact CMTrading.
Kind regards,
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6608800"
["name"]=>
string(15) "Marena Marnerou"
["email"]=>
string(29) "marena.marnerou@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "6568c05c8c11c8c6780b6ae8"
["external_id"]=>
string(11) "ACC11860525"
}
}
}
["first_contact_reply"]=>
NULL
["admin_assignee_id"]=>
int(6608800)
["team_assignee_id"]=>
int(5543431)
["open"]=>
bool(false)
["state"]=>
string(6) "closed"
["read"]=>
bool(false)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(1) {
[0]=>
array(5) {
["type"]=>
string(3) "tag"
["id"]=>
string(7) "6947818"
["name"]=>
string(20) "Account Verification"
["applied_at"]=>
int(1701368554)
["applied_by"]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6608800"
}
}
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
NULL
["time_to_first_close"]=>
NULL
["time_to_last_close"]=>
NULL
["median_time_to_reply"]=>
NULL
["first_contact_reply_at"]=>
NULL
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
NULL
["first_close_at"]=>
NULL
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
NULL
["last_admin_reply_at"]=>
NULL
["last_close_at"]=>
NULL
["last_closed_by_id"]=>
NULL
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(4)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6608800"
}
}
}
["title"]=>
string(33) "CMTrading - Account Verification!"
["custom_attributes"]=>
array(1) {
["Created by"]=>
int(6608800)
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[4]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "446266"
["created_at"]=>
int(1701360216)
["updated_at"]=>
int(1701368540)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(8) "whatsapp"
["id"]=>
string(10) "1947067363"
["delivered_as"]=>
string(18) "customer_initiated"
["subject"]=>
string(0) ""
["body"]=>
string(163) "Hi, I need assistance regarding information I don't know anything about trading worried I will lose my money because their is no guarantee I will make money
"
["author"]=>
array(4) {
["type"]=>
string(4) "user"
["id"]=>
string(24) "655543b0f682f25d044e45b2"
["name"]=>
string(9) "mark hull"
["email"]=>
string(22) "mpjustin1505@gmail.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
string(26) "https://wa.me/+27798699999"
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "655543b0f682f25d044e45b2"
["external_id"]=>
string(11) "ACC11837825"
}
}
}
["first_contact_reply"]=>
array(3) {
["created_at"]=>
int(1701360216)
["type"]=>
string(8) "whatsapp"
["url"]=>
string(26) "https://wa.me/+27798699999"
}
["admin_assignee_id"]=>
int(5713389)
["team_assignee_id"]=>
int(5557098)
["open"]=>
bool(true)
["state"]=>
string(4) "open"
["read"]=>
bool(false)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(1) {
[0]=>
array(5) {
["type"]=>
string(3) "tag"
["id"]=>
string(7) "7252841"
["name"]=>
string(14) "Optimove Agent"
["applied_at"]=>
int(1701360370)
["applied_by"]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "5517183"
}
}
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
int(1)
["time_to_admin_reply"]=>
int(97)
["time_to_first_close"]=>
NULL
["time_to_last_close"]=>
NULL
["median_time_to_reply"]=>
int(69)
["first_contact_reply_at"]=>
int(1701360216)
["first_assignment_at"]=>
int(1701360217)
["first_admin_reply_at"]=>
int(1701360313)
["first_close_at"]=>
NULL
["last_assignment_at"]=>
int(1701368540)
["last_assignment_admin_reply_at"]=>
int(1701360313)
["last_contact_reply_at"]=>
int(1701360773)
["last_admin_reply_at"]=>
int(1701361584)
["last_close_at"]=>
NULL
["last_closed_by_id"]=>
NULL
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(7)
["count_conversation_parts"]=>
int(21)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6699551"
}
}
}
["title"]=>
string(0) ""
["custom_attributes"]=>
array(1) {
["Language"]=>
string(7) "English"
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(5) "topic"
["id"]=>
int(45048)
["name"]=>
string(22) "how trade , help trade"
}
}
["total_count"]=>
int(1)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[5]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "446364"
["created_at"]=>
int(1701367407)
["updated_at"]=>
int(1701368431)
["waiting_since"]=>
int(1701368431)
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(8) "whatsapp"
["id"]=>
string(6) "271399"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(0) ""
["body"]=>
string(226) "¡Bienvenido a CMTrading!
Al activar su cuenta, podrá beneficiarse de grandes ofertas. Háganos saber si desea obtener más información. ¿Le gustaría saber qué ofertas tenemos para usted?
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6865198"
["name"]=>
string(12) "Juan Vasquez"
["email"]=>
string(26) "juan.vasquez@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "65689f945f9f75a7fc340ff1"
["external_id"]=>
string(11) "ACC11859855"
}
}
}
["first_contact_reply"]=>
array(3) {
["created_at"]=>
int(1701368430)
["type"]=>
string(8) "whatsapp"
["url"]=>
NULL
}
["admin_assignee_id"]=>
int(6865198)
["team_assignee_id"]=>
NULL
["open"]=>
bool(true)
["state"]=>
string(4) "open"
["read"]=>
bool(true)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
NULL
["time_to_first_close"]=>
NULL
["time_to_last_close"]=>
NULL
["median_time_to_reply"]=>
NULL
["first_contact_reply_at"]=>
int(1701368430)
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
NULL
["first_close_at"]=>
NULL
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
int(1701368430)
["last_admin_reply_at"]=>
NULL
["last_close_at"]=>
NULL
["last_closed_by_id"]=>
NULL
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(4)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6865198"
}
}
}
["title"]=>
NULL
["custom_attributes"]=>
array(2) {
["Language"]=>
string(7) "English"
["Created by"]=>
int(6865198)
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[6]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "446378"
["created_at"]=>
int(1701368394)
["updated_at"]=>
int(1701368396)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(8) "whatsapp"
["id"]=>
string(6) "271542"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(0) ""
["body"]=>
string(257) "¡Hola, bienvenido a CMTrading!
¡Hola, bienvenido a CMTrading! Si necesitas alguna ayuda, por favor, no dudes en clicar abajo y contactarse con nuestro equipo de soporte. Estamos aquí para ayudarte en todo lo que podamos.
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6737243"
["name"]=>
string(15) "Camilo Martinez"
["email"]=>
string(29) "camilo.martinez@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "6568cfa29553c564338b6b4a"
["external_id"]=>
string(11) "ACC11860999"
}
}
}
["first_contact_reply"]=>
NULL
["admin_assignee_id"]=>
int(6737243)
["team_assignee_id"]=>
NULL
["open"]=>
bool(true)
["state"]=>
string(4) "open"
["read"]=>
bool(false)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
NULL
["time_to_first_close"]=>
NULL
["time_to_last_close"]=>
NULL
["median_time_to_reply"]=>
NULL
["first_contact_reply_at"]=>
NULL
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
NULL
["first_close_at"]=>
NULL
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
NULL
["last_admin_reply_at"]=>
NULL
["last_close_at"]=>
NULL
["last_closed_by_id"]=>
NULL
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(3)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6737243"
}
}
}
["title"]=>
NULL
["custom_attributes"]=>
array(2) {
["Language"]=>
string(7) "English"
["Created by"]=>
int(6737243)
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[7]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "446365"
["created_at"]=>
int(1701367442)
["updated_at"]=>
int(1701368265)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(8) "whatsapp"
["id"]=>
string(10) "1947285323"
["delivered_as"]=>
string(18) "customer_initiated"
["subject"]=>
string(0) ""
["body"]=>
string(57) "Hi, I need assistance regarding my trading account
"
["author"]=>
array(4) {
["type"]=>
string(4) "user"
["id"]=>
string(24) "6568ce79c1144f5653482d29"
["name"]=>
string(13) "Jose Asprilla"
["email"]=>
string(28) "liammabel.asprilla@gmail.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
string(26) "https://wa.me/+27798699999"
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "6568ce79c1144f5653482d29"
["external_id"]=>
string(11) "ACC11860939"
}
}
}
["first_contact_reply"]=>
array(3) {
["created_at"]=>
int(1701367442)
["type"]=>
string(8) "whatsapp"
["url"]=>
string(26) "https://wa.me/+27798699999"
}
["admin_assignee_id"]=>
int(6699551)
["team_assignee_id"]=>
int(5607399)
["open"]=>
bool(false)
["state"]=>
string(6) "closed"
["read"]=>
bool(false)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
int(52)
["time_to_admin_reply"]=>
int(81)
["time_to_first_close"]=>
int(810)
["time_to_last_close"]=>
int(810)
["median_time_to_reply"]=>
int(81)
["first_contact_reply_at"]=>
int(1701367442)
["first_assignment_at"]=>
int(1701367494)
["first_admin_reply_at"]=>
int(1701367523)
["first_close_at"]=>
int(1701368252)
["last_assignment_at"]=>
int(1701367500)
["last_assignment_admin_reply_at"]=>
int(1701367523)
["last_contact_reply_at"]=>
int(1701367442)
["last_admin_reply_at"]=>
int(1701368250)
["last_close_at"]=>
int(1701368252)
["last_closed_by_id"]=>
int(6699551)
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(3)
["count_conversation_parts"]=>
int(13)
}
["conversation_rating"]=>
array(5) {
["rating"]=>
NULL
["remark"]=>
NULL
["created_at"]=>
int(1701368264)
["contact"]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "6568ce79c1144f5653482d29"
["external_id"]=>
string(11) "ACC11860939"
}
["teammate"]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6699551"
}
}
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6699551"
}
}
}
["title"]=>
string(0) ""
["custom_attributes"]=>
array(1) {
["Language"]=>
string(7) "English"
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(5) "topic"
["id"]=>
int(45048)
["name"]=>
string(22) "how trade , help trade"
}
}
["total_count"]=>
int(1)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[8]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "445641"
["created_at"]=>
int(1701333290)
["updated_at"]=>
int(1701368248)
["waiting_since"]=>
int(1701368240)
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(8) "whatsapp"
["id"]=>
string(6) "269814"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(0) ""
["body"]=>
string(78) "مرحبًا كيف امورك, كل شي تمام ؟
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6668437"
["name"]=>
string(12) "Basel Khateb"
["email"]=>
string(26) "basel.khateb@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "65257117a1083d8b6691c52d"
["external_id"]=>
string(11) "ACC11771770"
}
}
}
["first_contact_reply"]=>
array(3) {
["created_at"]=>
int(1701334050)
["type"]=>
string(8) "whatsapp"
["url"]=>
NULL
}
["admin_assignee_id"]=>
int(6668437)
["team_assignee_id"]=>
NULL
["open"]=>
bool(true)
["state"]=>
string(4) "open"
["read"]=>
bool(true)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
int(29)
["time_to_first_close"]=>
NULL
["time_to_last_close"]=>
NULL
["median_time_to_reply"]=>
int(32)
["first_contact_reply_at"]=>
int(1701334050)
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
int(1701334079)
["first_close_at"]=>
NULL
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
int(1701368247)
["last_admin_reply_at"]=>
int(1701368208)
["last_close_at"]=>
NULL
["last_closed_by_id"]=>
NULL
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(91)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6668437"
}
}
}
["title"]=>
NULL
["custom_attributes"]=>
array(2) {
["Language"]=>
string(7) "English"
["Created by"]=>
int(6668437)
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[9]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "445338"
["created_at"]=>
int(1701275255)
["updated_at"]=>
int(1701368244)
["waiting_since"]=>
int(1701367313)
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(8) "whatsapp"
["id"]=>
string(10) "1945535997"
["delivered_as"]=>
string(18) "customer_initiated"
["subject"]=>
string(0) ""
["body"]=>
string(43) "Me apare en ingres ino puedo le erlo
"
["author"]=>
array(4) {
["type"]=>
string(4) "user"
["id"]=>
string(24) "656735766e92dff7e95c2aa5"
["name"]=>
string(21) "Eliceo Masías Farias"
["email"]=>
string(25) "eliceomacias403@gmail.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
string(26) "https://wa.me/+27798699999"
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "656735766e92dff7e95c2aa5"
["external_id"]=>
string(11) "ACC11857247"
}
}
}
["first_contact_reply"]=>
array(3) {
["created_at"]=>
int(1701275255)
["type"]=>
string(8) "whatsapp"
["url"]=>
string(26) "https://wa.me/+27798699999"
}
["admin_assignee_id"]=>
NULL
["team_assignee_id"]=>
int(5543431)
["open"]=>
bool(true)
["state"]=>
string(4) "open"
["read"]=>
bool(true)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(8) "priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
int(1)
["time_to_admin_reply"]=>
int(136)
["time_to_first_close"]=>
int(459)
["time_to_last_close"]=>
int(36668)
["median_time_to_reply"]=>
int(110)
["first_contact_reply_at"]=>
int(1701275255)
["first_assignment_at"]=>
int(1701275256)
["first_admin_reply_at"]=>
int(1701275391)
["first_close_at"]=>
int(1701275714)
["last_assignment_at"]=>
int(1701367313)
["last_assignment_admin_reply_at"]=>
int(1701328608)
["last_contact_reply_at"]=>
int(1701368243)
["last_admin_reply_at"]=>
int(1701328608)
["last_close_at"]=>
int(1701351523)
["last_closed_by_id"]=>
int(5560386)
["count_reopens"]=>
int(3)
["count_assignments"]=>
int(12)
["count_conversation_parts"]=>
int(79)
}
["conversation_rating"]=>
array(5) {
["rating"]=>
int(5)
["remark"]=>
NULL
["created_at"]=>
int(1701328622)
["contact"]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "656735766e92dff7e95c2aa5"
["external_id"]=>
string(11) "ACC11857247"
}
["teammate"]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "5570598"
}
}
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(3) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "5570598"
}
[1]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6737270"
}
[2]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "5633674"
}
}
}
["title"]=>
string(0) ""
["custom_attributes"]=>
array(2) {
["Language"]=>
string(7) "Spanish"
["Latest workspace phone number"]=>
string(13) "+441917430965"
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[10]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "446373"
["created_at"]=>
int(1701368165)
["updated_at"]=>
int(1701368172)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(5) "email"
["id"]=>
string(11) "21911172431"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(65) "CMTrading Funding: Card statement required for account 141201794"
["body"]=>
string(1670) "Dear Ali,
Thank you for choosing CMTrading!
As part of our compliance procedure, we require a Bank Statement of your Card, showing the last four digits of the card and your full name for verification purposes, so we can establish that the card belongs to you.
If the Bank Statement of your card does not show your full name, an official letter signed and stamped by your bank stating that the card belongs to you will be accepted.
You may upload your Card Bank Statement via our ''Verification Centre'' on the portal or alternatively you may reply back to this email with the attachment of your card statement
Click below to access our Verification Centre and upload your document/s.
Should you require any further assistance, please do not hesitate to contact CMTrading.
Kind regards,
Funding Department
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "5573588"
["name"]=>
string(15) "Annie Travascas"
["email"]=>
string(19) "annie@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "6568a63fe62919b3b1a86c6d"
["external_id"]=>
string(11) "ACC11860004"
}
}
}
["first_contact_reply"]=>
NULL
["admin_assignee_id"]=>
int(5573588)
["team_assignee_id"]=>
int(5543425)
["open"]=>
bool(false)
["state"]=>
string(6) "closed"
["read"]=>
bool(false)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
NULL
["time_to_first_close"]=>
NULL
["time_to_last_close"]=>
NULL
["median_time_to_reply"]=>
NULL
["first_contact_reply_at"]=>
NULL
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
NULL
["first_close_at"]=>
NULL
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
NULL
["last_admin_reply_at"]=>
NULL
["last_close_at"]=>
NULL
["last_closed_by_id"]=>
NULL
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(5)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "5573588"
}
}
}
["title"]=>
string(65) "CMTrading Funding: Card statement required for account 141201794"
["custom_attributes"]=>
array(1) {
["Created by"]=>
int(5573588)
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[11]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "446374"
["created_at"]=>
int(1701368166)
["updated_at"]=>
int(1701368168)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(5) "email"
["id"]=>
string(11) "21911172433"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(33) "CMTrading - Account Verification!"
["body"]=>
string(1560) "Dear Philimon,
Thank you for choosing CMTrading!
We are pleased to announce your live account is fully verified! 😎
The next step is to fund your trading account. Click on the deposit button below:
Notes about depositing rules:
For Bank Wire Transfers, you will need to provide/upload your Proof of Payment. Please remember that every deposit of funds into your trading account must come from a payment method in your name. For Credit/Debit deposits, you will need to provide/upload a Bank Statement of your Card, showing at least the last four digits of the card and your full name for verification purposes. And/or an official letter signed and stamped by your bank stating that the card belongs to you. Deposits are subject to conversion rates where applicable and in some cases deposit fees.
Should you require any further assistance, please do not hesitate to contact CMTrading.
Kind regards,
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6608800"
["name"]=>
string(15) "Marena Marnerou"
["email"]=>
string(29) "marena.marnerou@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "64c1830c16c87b341d53451b"
["external_id"]=>
string(11) "ACC11624916"
}
}
}
["first_contact_reply"]=>
NULL
["admin_assignee_id"]=>
int(6608800)
["team_assignee_id"]=>
int(5543431)
["open"]=>
bool(false)
["state"]=>
string(6) "closed"
["read"]=>
bool(false)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(1) {
[0]=>
array(5) {
["type"]=>
string(3) "tag"
["id"]=>
string(7) "6947818"
["name"]=>
string(20) "Account Verification"
["applied_at"]=>
int(1701368168)
["applied_by"]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6608800"
}
}
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
NULL
["time_to_first_close"]=>
NULL
["time_to_last_close"]=>
NULL
["median_time_to_reply"]=>
NULL
["first_contact_reply_at"]=>
NULL
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
NULL
["first_close_at"]=>
NULL
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
NULL
["last_admin_reply_at"]=>
NULL
["last_close_at"]=>
NULL
["last_closed_by_id"]=>
NULL
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(4)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6608800"
}
}
}
["title"]=>
string(33) "CMTrading - Account Verification!"
["custom_attributes"]=>
array(1) {
["Created by"]=>
int(6608800)
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(5) "topic"
["id"]=>
int(29160)
["name"]=>
string(7) "Deposit"
}
}
["total_count"]=>
int(1)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[12]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "446369"
["created_at"]=>
int(1701367913)
["updated_at"]=>
int(1701368139)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(8) "whatsapp"
["id"]=>
string(6) "271469"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(0) ""
["body"]=>
string(257) "¡Hola, bienvenido a CMTrading!
¡Hola, bienvenido a CMTrading! Si necesitas alguna ayuda, por favor, no dudes en clicar abajo y contactarse con nuestro equipo de soporte. Estamos aquí para ayudarte en todo lo que podamos.
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6671397"
["name"]=>
string(10) "Luz Rivera"
["email"]=>
string(24) "luz.rivera@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "6568ce80a0615354c4653cc9"
["external_id"]=>
string(11) "ACC11860951"
}
}
}
["first_contact_reply"]=>
array(3) {
["created_at"]=>
int(1701367958)
["type"]=>
string(8) "whatsapp"
["url"]=>
NULL
}
["admin_assignee_id"]=>
int(6671397)
["team_assignee_id"]=>
NULL
["open"]=>
bool(true)
["state"]=>
string(4) "open"
["read"]=>
bool(false)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
int(24)
["time_to_first_close"]=>
NULL
["time_to_last_close"]=>
NULL
["median_time_to_reply"]=>
int(24)
["first_contact_reply_at"]=>
int(1701367958)
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
int(1701367982)
["first_close_at"]=>
NULL
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
int(1701367958)
["last_admin_reply_at"]=>
int(1701368139)
["last_close_at"]=>
NULL
["last_closed_by_id"]=>
NULL
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(7)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6671397"
}
}
}
["title"]=>
NULL
["custom_attributes"]=>
array(2) {
["Language"]=>
string(7) "English"
["Created by"]=>
int(6671397)
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[13]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "446370"
["created_at"]=>
int(1701367926)
["updated_at"]=>
int(1701367930)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(5) "email"
["id"]=>
string(11) "21911172421"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(65) "CMTrading Funding: Card statement required for acocunt 141197046"
["body"]=>
string(1581) "Dear Siphosethu,
Thank you for choosing CMTrading!
As part of our compliance procedure, we require a Bank Statement of your Card, showing the last four digits of the card and your full name for verification purposes, so we can establish that the card belongs to you.
If the Bank Statement of your card does not show your full name, an official letter signed and stamped by your bank stating that the card belongs to you will be accepted.
You may upload your Card Bank Statement via our ''Verification Centre'' on the portal or alternatively you may reply back to this email with the attachment of your card statement
Click below to access our Verification Centre and upload your document/s.
Should you require any further assistance, please do not hesitate to contact CMTrading.
Kind regards,
Funding Department
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "5573588"
["name"]=>
string(15) "Annie Travascas"
["email"]=>
string(19) "annie@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "64d114f117995cb11e219883"
["external_id"]=>
string(11) "ACC11656726"
}
}
}
["first_contact_reply"]=>
NULL
["admin_assignee_id"]=>
int(5573588)
["team_assignee_id"]=>
int(5543425)
["open"]=>
bool(false)
["state"]=>
string(6) "closed"
["read"]=>
bool(false)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
NULL
["time_to_first_close"]=>
NULL
["time_to_last_close"]=>
NULL
["median_time_to_reply"]=>
NULL
["first_contact_reply_at"]=>
NULL
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
NULL
["first_close_at"]=>
NULL
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
NULL
["last_admin_reply_at"]=>
NULL
["last_close_at"]=>
NULL
["last_closed_by_id"]=>
NULL
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(5)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "5573588"
}
}
}
["title"]=>
string(65) "CMTrading Funding: Card statement required for acocunt 141197046"
["custom_attributes"]=>
array(1) {
["Created by"]=>
int(5573588)
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[14]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "441348"
["created_at"]=>
int(1700846810)
["updated_at"]=>
int(1701367752)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(8) "whatsapp"
["id"]=>
string(6) "262715"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(0) ""
["body"]=>
string(257) "¡Hola, bienvenido a CMTrading!
¡Hola, bienvenido a CMTrading! Si necesitas alguna ayuda, por favor, no dudes en clicar abajo y contactarse con nuestro equipo de soporte. Estamos aquí para ayudarte en todo lo que podamos.
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "5633674"
["name"]=>
string(11) "Isaias Ruiz"
["email"]=>
string(25) "isaias.ruiz@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "6560d62e86173636d1bf367e"
["external_id"]=>
string(11) "ACC11852046"
}
}
}
["first_contact_reply"]=>
array(3) {
["created_at"]=>
int(1700964331)
["type"]=>
string(8) "whatsapp"
["url"]=>
NULL
}
["admin_assignee_id"]=>
int(5633674)
["team_assignee_id"]=>
NULL
["open"]=>
bool(true)
["state"]=>
string(4) "open"
["read"]=>
bool(false)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
int(14400)
["time_to_first_close"]=>
NULL
["time_to_last_close"]=>
NULL
["median_time_to_reply"]=>
int(688)
["first_contact_reply_at"]=>
int(1700964331)
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
int(1701004387)
["first_close_at"]=>
NULL
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
int(1701367064)
["last_admin_reply_at"]=>
int(1701367752)
["last_close_at"]=>
NULL
["last_closed_by_id"]=>
NULL
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(73)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "5633674"
}
}
}
["title"]=>
NULL
["custom_attributes"]=>
array(1) {
["Language"]=>
string(7) "Spanish"
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(2) {
[0]=>
array(3) {
["type"]=>
string(5) "topic"
["id"]=>
int(29160)
["name"]=>
string(7) "Deposit"
}
[1]=>
array(3) {
["type"]=>
string(5) "topic"
["id"]=>
int(45050)
["name"]=>
string(47) "how to deposit, help to deposit, Failed deposit"
}
}
["total_count"]=>
int(2)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[15]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "445861"
["created_at"]=>
int(1701341147)
["updated_at"]=>
int(1701367720)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(12) "conversation"
["id"]=>
string(10) "1946564828"
["delivered_as"]=>
string(18) "customer_initiated"
["subject"]=>
string(0) ""
["body"]=>
string(14) "Trading
"
["author"]=>
array(4) {
["type"]=>
string(4) "user"
["id"]=>
string(24) "6553206546c4eb223a54b24a"
["name"]=>
string(12) "Nasiha Patel"
["email"]=>
string(21) "nasihapatel@yahoo.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
string(26) "https://www.cmtrading.com/"
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "6553206546c4eb223a54b24a"
["external_id"]=>
string(11) "ACC11832921"
}
}
}
["first_contact_reply"]=>
array(3) {
["created_at"]=>
int(1701341147)
["type"]=>
string(12) "conversation"
["url"]=>
string(26) "https://www.cmtrading.com/"
}
["admin_assignee_id"]=>
int(6390566)
["team_assignee_id"]=>
int(5557098)
["open"]=>
bool(false)
["state"]=>
string(6) "closed"
["read"]=>
bool(true)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(2) {
[0]=>
array(5) {
["type"]=>
string(3) "tag"
["id"]=>
string(7) "7252841"
["name"]=>
string(14) "Optimove Agent"
["applied_at"]=>
int(1701341149)
["applied_by"]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "5517183"
}
}
[1]=>
array(5) {
["type"]=>
string(3) "tag"
["id"]=>
string(7) "6981759"
["name"]=>
string(10) "Bot Failed"
["applied_at"]=>
int(1701341251)
["applied_by"]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "5517183"
}
}
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
array(3) {
["type"]=>
string(24) "conversation_sla_summary"
["sla_name"]=>
string(27) "Live Chat Support 3 Minutes"
["sla_status"]=>
string(6) "missed"
}
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
int(1)
["time_to_admin_reply"]=>
int(148)
["time_to_first_close"]=>
int(20471)
["time_to_last_close"]=>
int(20471)
["median_time_to_reply"]=>
int(35)
["first_contact_reply_at"]=>
int(1701341147)
["first_assignment_at"]=>
int(1701341148)
["first_admin_reply_at"]=>
int(1701341295)
["first_close_at"]=>
int(1701361618)
["last_assignment_at"]=>
int(1701353252)
["last_assignment_admin_reply_at"]=>
int(1701360258)
["last_contact_reply_at"]=>
int(1701341478)
["last_admin_reply_at"]=>
int(1701360304)
["last_close_at"]=>
int(1701361618)
["last_closed_by_id"]=>
int(6390566)
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(8)
["count_conversation_parts"]=>
int(46)
}
["conversation_rating"]=>
array(5) {
["rating"]=>
int(5)
["remark"]=>
string(9) "Excellent"
["created_at"]=>
int(1701361632)
["contact"]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "6553206546c4eb223a54b24a"
["external_id"]=>
string(11) "ACC11832921"
}
["teammate"]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6390566"
}
}
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(2) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "5607070"
}
[1]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6390566"
}
}
}
["title"]=>
NULL
["custom_attributes"]=>
array(1) {
["Language"]=>
string(7) "English"
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(5) "topic"
["id"]=>
int(45048)
["name"]=>
string(22) "how trade , help trade"
}
}
["total_count"]=>
int(1)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[16]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "445715"
["created_at"]=>
int(1701335625)
["updated_at"]=>
int(1701367643)
["waiting_since"]=>
int(1701367640)
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(8) "whatsapp"
["id"]=>
string(6) "269852"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(0) ""
["body"]=>
string(187) "Hi, Welcome to CMTrading! If you need any assistance, please feel free to click below and reach out to our support team. We're here to help you in any way we can.
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6783668"
["name"]=>
string(5) "Aline"
["email"]=>
string(21) "aline.b@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "650ae42f5e1928f9fce4d271"
["external_id"]=>
string(11) "ACC11735742"
}
}
}
["first_contact_reply"]=>
array(3) {
["created_at"]=>
int(1701367058)
["type"]=>
string(8) "whatsapp"
["url"]=>
NULL
}
["admin_assignee_id"]=>
int(6824099)
["team_assignee_id"]=>
int(6783630)
["open"]=>
bool(true)
["state"]=>
string(4) "open"
["read"]=>
bool(true)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
int(3)
["time_to_first_close"]=>
NULL
["time_to_last_close"]=>
NULL
["median_time_to_reply"]=>
int(10)
["first_contact_reply_at"]=>
int(1701367058)
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
int(1701367061)
["first_close_at"]=>
NULL
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
int(1701367642)
["last_admin_reply_at"]=>
int(1701367627)
["last_close_at"]=>
NULL
["last_closed_by_id"]=>
NULL
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(26)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(2) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6783668"
}
[1]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6824099"
}
}
}
["title"]=>
NULL
["custom_attributes"]=>
array(2) {
["Language"]=>
string(7) "English"
["Created by"]=>
int(6783668)
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[17]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "446368"
["created_at"]=>
int(1701367587)
["updated_at"]=>
int(1701367601)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(8) "whatsapp"
["id"]=>
string(6) "271427"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(0) ""
["body"]=>
string(226) "¡Bienvenido a CMTrading!
Al activar su cuenta, podrá beneficiarse de grandes ofertas. Háganos saber si desea obtener más información. ¿Le gustaría saber qué ofertas tenemos para usted?
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6828172"
["name"]=>
string(13) "Samy Magloire"
["email"]=>
string(27) "samy.magloire@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "650c2d8590243ce0b627abf8"
["external_id"]=>
string(11) "ACC11737942"
}
}
}
["first_contact_reply"]=>
NULL
["admin_assignee_id"]=>
int(6828172)
["team_assignee_id"]=>
NULL
["open"]=>
bool(false)
["state"]=>
string(6) "closed"
["read"]=>
bool(false)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
NULL
["time_to_first_close"]=>
NULL
["time_to_last_close"]=>
NULL
["median_time_to_reply"]=>
NULL
["first_contact_reply_at"]=>
NULL
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
NULL
["first_close_at"]=>
NULL
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
NULL
["last_admin_reply_at"]=>
NULL
["last_close_at"]=>
NULL
["last_closed_by_id"]=>
NULL
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(4)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6828172"
}
}
}
["title"]=>
NULL
["custom_attributes"]=>
array(2) {
["Language"]=>
string(7) "Spanish"
["Created by"]=>
int(6828172)
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[18]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "446367"
["created_at"]=>
int(1701367538)
["updated_at"]=>
int(1701367549)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(5) "email"
["id"]=>
string(11) "21911172398"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(32) "CMTrading - Account Verification"
["body"]=>
string(1512) "Dear Andrew,
Please be advised we have received your proof of identity and it has been approved.
However in order to proceed with the verification of your profile we will require a proof of residence
Proof of Residence (Issued within the last 3 months, show your own full name and full residential address. PO Boxes are not accepted).
• Utility bill (water, gas, electricity, cable TV, internet, phone bill, etc.…)
• Bank Statement
• Declaration of address or affidavit, signed and stamped by your municipality or police station.
Click below to access our Verification Centre and upload your document/s.
Should you require any further assistance, please do not hesitate to contact CMTrading.
Kind Regards,
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6608800"
["name"]=>
string(15) "Marena Marnerou"
["email"]=>
string(29) "marena.marnerou@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "6568c5952d856c603f2307d7"
["external_id"]=>
string(11) "ACC11860697"
}
}
}
["first_contact_reply"]=>
NULL
["admin_assignee_id"]=>
int(6608800)
["team_assignee_id"]=>
int(5543431)
["open"]=>
bool(false)
["state"]=>
string(6) "closed"
["read"]=>
bool(false)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
NULL
["time_to_first_close"]=>
NULL
["time_to_last_close"]=>
NULL
["median_time_to_reply"]=>
NULL
["first_contact_reply_at"]=>
NULL
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
NULL
["first_close_at"]=>
NULL
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
NULL
["last_admin_reply_at"]=>
NULL
["last_close_at"]=>
NULL
["last_closed_by_id"]=>
NULL
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(5)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6608800"
}
}
}
["title"]=>
string(32) "CMTrading - Account Verification"
["custom_attributes"]=>
array(2) {
["Created by"]=>
int(6608800)
["Language"]=>
string(7) "English"
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[19]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "444875"
["created_at"]=>
int(1701260155)
["updated_at"]=>
int(1701367537)
["waiting_since"]=>
int(1701367537)
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(5) "email"
["id"]=>
string(11) "21911160545"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(9) "CMTrading"
["body"]=>
string(652) "Dear Oluwadamilare
I have been trying to contact you today at our scheduled time, however unfortunately I could not reach you.
Let me know when you will be available, so that we can re-schedule our appointment. I will be expecting your reply.
Also please find attached some of the recent opportunities we have had in the markets.
Kind Regards,
CMTrading Team
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6819011"
["name"]=>
string(11) "Gift Owakah"
["email"]=>
string(25) "gift.owakah@cmtrading.com"
}
["attachments"]=>
array(1) {
[0]=>
array(7) {
["type"]=>
string(6) "upload"
["name"]=>
string(28) "BIG MOVERS 29 NOVEMBER 1.pdf"
["url"]=>
string(125) "https://cmtrading-36b47573bafd.intercom-attachments-1.com/i/o/896080247/6112ad60e878f9315fcaac5a/BIG+MOVERS+29+NOVEMBER+1.pdf"
["content_type"]=>
string(15) "application/pdf"
["filesize"]=>
int(487136)
["width"]=>
NULL
["height"]=>
NULL
}
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "6560bd97c31d016fcec22510"
["external_id"]=>
string(11) "ACC11851986"
}
}
}
["first_contact_reply"]=>
array(3) {
["created_at"]=>
int(1701265421)
["type"]=>
NULL
["url"]=>
NULL
}
["admin_assignee_id"]=>
int(6819011)
["team_assignee_id"]=>
NULL
["open"]=>
bool(true)
["state"]=>
string(4) "open"
["read"]=>
bool(true)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
int(725)
["time_to_first_close"]=>
int(4948)
["time_to_last_close"]=>
int(4948)
["median_time_to_reply"]=>
int(1092)
["first_contact_reply_at"]=>
int(1701265421)
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
int(1701266146)
["first_close_at"]=>
int(1701270369)
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
int(1701367537)
["last_admin_reply_at"]=>
int(1701352203)
["last_close_at"]=>
int(1701270369)
["last_closed_by_id"]=>
int(5573588)
["count_reopens"]=>
int(1)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(17)
}
["conversation_rating"]=>
array(5) {
["rating"]=>
NULL
["remark"]=>
NULL
["created_at"]=>
int(1701270381)
["contact"]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "6560bd97c31d016fcec22510"
["external_id"]=>
string(11) "ACC11851986"
}
["teammate"]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6819011"
}
}
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6819011"
}
}
}
["title"]=>
string(9) "CMTrading"
["custom_attributes"]=>
array(2) {
["Created by"]=>
int(6819011)
["Language"]=>
string(7) "English"
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(3) {
[0]=>
array(3) {
["type"]=>
string(5) "topic"
["id"]=>
int(29160)
["name"]=>
string(7) "Deposit"
}
[1]=>
array(3) {
["type"]=>
string(5) "topic"
["id"]=>
int(45048)
["name"]=>
string(22) "how trade , help trade"
}
[2]=>
array(3) {
["type"]=>
string(5) "topic"
["id"]=>
int(45050)
["name"]=>
string(47) "how to deposit, help to deposit, Failed deposit"
}
}
["total_count"]=>
int(3)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[20]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "446366"
["created_at"]=>
int(1701367497)
["updated_at"]=>
int(1701367520)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(5) "email"
["id"]=>
string(11) "21911172389"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
NULL
["body"]=>
string(3089) "Hola Hector,
Soy Samy Magloire su gerente de cuenta y me gustaría darle la bienvenida a CMTrading .
A continuacion le detallo un poco acerca de la empresa y sus prestaciones.
CMTrading es un bróker totalmente autorizado y regulado. Nos esforzamos por ofrecer una plataforma comercial segura y protegida con transparencia y seguridad para todos nuestros comerciantes. Eche un vistazo a nuestras licencias comerciales a continuación:
FSCA
GCMT SOUTH AFRICA PTY LTD Operando como CMTRADING Número de registro 2013/045335/07 Representante legal y agente de BLACKSTONE MARKETING SA (PTY) LTD Número de registro 2010/010099/07 (FSP No. 38782).
La Autoridad de Conducta del Sector Financiero (FSCA) es el único organismo regulador de las instituciones financieras en Sudáfrica que incluye bancos, fondos de jubilación, administradores, aseguradoras e infraestructuras de mercado. Se estableció en 1991 como la Junta de Servicios Financieros (FSB) y su jurisdicción se ha ampliado a lo largo de los años para incluir más entidades. La FSCA es una autoridad muy conocida y respetada en África, ya que su objetivo es garantizar la seguridad del cliente. Debido a sus estrictas pautas, menos de 100 corredores han podido obtener esta prestigiosa licencia hasta la fecha.
Estamos orgullosos de ser un corredor aprobado por la FSCA desde 2012 y nos esforzamos por brindarles a nuestros clientes un entorno comercial.
GCMT Limited Trading como CMTrading, es un corredor de valores registrado en Seychelles con el número de registro de empresa 8425982-1 y está autorizado y regulado por la Autoridad de Servicios Financieros (FSA) de Seychelles, con número de licencia SD070.
Haciendo clic en el link que aparece a bajo, será dirigido a nuestra página de varios tipos de cuenta, que incluye detalles sobre los servicios que ofrece cada una. Puede seleccionar la opción que mejor se adapte a sus necesidades.
https://es.cmtrading.com/account-types/?lang=es#/
Estare encantado de solucionar cualquier duda que le pueda surgir .
Quedo a la espera de su respuesta.
Un saludo,
EL Equipo de CMTrading
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6828172"
["name"]=>
string(13) "Samy Magloire"
["email"]=>
string(27) "samy.magloire@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "650c2d8590243ce0b627abf8"
["external_id"]=>
string(11) "ACC11737942"
}
}
}
["first_contact_reply"]=>
NULL
["admin_assignee_id"]=>
int(6828172)
["team_assignee_id"]=>
NULL
["open"]=>
bool(false)
["state"]=>
string(6) "closed"
["read"]=>
bool(false)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
NULL
["time_to_first_close"]=>
NULL
["time_to_last_close"]=>
NULL
["median_time_to_reply"]=>
NULL
["first_contact_reply_at"]=>
NULL
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
NULL
["first_close_at"]=>
NULL
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
NULL
["last_admin_reply_at"]=>
NULL
["last_close_at"]=>
NULL
["last_closed_by_id"]=>
NULL
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(4)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6828172"
}
}
}
["title"]=>
NULL
["custom_attributes"]=>
array(2) {
["Created by"]=>
int(6828172)
["Language"]=>
string(7) "Spanish"
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[21]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "446343"
["created_at"]=>
int(1701364536)
["updated_at"]=>
int(1701367460)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(8) "whatsapp"
["id"]=>
string(6) "271023"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(0) ""
["body"]=>
string(257) "¡Hola, bienvenido a CMTrading!
¡Hola, bienvenido a CMTrading! Si necesitas alguna ayuda, por favor, no dudes en clicar abajo y contactarse con nuestro equipo de soporte. Estamos aquí para ayudarte en todo lo que podamos.
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "5633674"
["name"]=>
string(11) "Isaias Ruiz"
["email"]=>
string(25) "isaias.ruiz@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "6567738864a52014801c4b9a"
["external_id"]=>
string(11) "ACC11857731"
}
}
}
["first_contact_reply"]=>
array(3) {
["created_at"]=>
int(1701365194)
["type"]=>
string(8) "whatsapp"
["url"]=>
NULL
}
["admin_assignee_id"]=>
int(6608800)
["team_assignee_id"]=>
int(5543431)
["open"]=>
bool(false)
["state"]=>
string(6) "closed"
["read"]=>
bool(false)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
int(539)
["time_to_admin_reply"]=>
int(2252)
["time_to_first_close"]=>
int(2254)
["time_to_last_close"]=>
int(2254)
["median_time_to_reply"]=>
int(2034)
["first_contact_reply_at"]=>
int(1701365194)
["first_assignment_at"]=>
int(1701365733)
["first_admin_reply_at"]=>
int(1701367446)
["first_close_at"]=>
int(1701367448)
["last_assignment_at"]=>
int(1701366654)
["last_assignment_admin_reply_at"]=>
int(1701367446)
["last_contact_reply_at"]=>
int(1701365412)
["last_admin_reply_at"]=>
int(1701367446)
["last_close_at"]=>
int(1701367448)
["last_closed_by_id"]=>
int(6608800)
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(2)
["count_conversation_parts"]=>
int(13)
}
["conversation_rating"]=>
array(5) {
["rating"]=>
NULL
["remark"]=>
NULL
["created_at"]=>
int(1701367460)
["contact"]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "6567738864a52014801c4b9a"
["external_id"]=>
string(11) "ACC11857731"
}
["teammate"]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6608800"
}
}
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(2) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "5633674"
}
[1]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6608800"
}
}
}
["title"]=>
NULL
["custom_attributes"]=>
array(2) {
["Language"]=>
string(7) "Spanish"
["Created by"]=>
int(5633674)
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[22]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "445438"
["created_at"]=>
int(1701292002)
["updated_at"]=>
int(1701367452)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(8) "whatsapp"
["id"]=>
string(6) "269472"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(0) ""
["body"]=>
string(161) "¡Bienvenido a CMTrading!
Al activar su cuenta, bono será acreditado en su cuenta, puedo ayudarle a que. ¿Estás listo ahora?
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6828172"
["name"]=>
string(13) "Samy Magloire"
["email"]=>
string(27) "samy.magloire@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "655f492d488c84cc36b084ad"
["external_id"]=>
string(11) "ACC11849035"
}
}
}
["first_contact_reply"]=>
NULL
["admin_assignee_id"]=>
int(6828172)
["team_assignee_id"]=>
NULL
["open"]=>
bool(false)
["state"]=>
string(6) "closed"
["read"]=>
bool(false)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
NULL
["time_to_first_close"]=>
NULL
["time_to_last_close"]=>
NULL
["median_time_to_reply"]=>
NULL
["first_contact_reply_at"]=>
NULL
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
NULL
["first_close_at"]=>
NULL
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
NULL
["last_admin_reply_at"]=>
NULL
["last_close_at"]=>
NULL
["last_closed_by_id"]=>
NULL
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(4)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6828172"
}
}
}
["title"]=>
NULL
["custom_attributes"]=>
array(2) {
["Language"]=>
string(7) "English"
["Created by"]=>
int(6828172)
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[23]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "446344"
["created_at"]=>
int(1701364673)
["updated_at"]=>
int(1701367439)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(5) "email"
["id"]=>
string(11) "21911172169"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
NULL
["body"]=>
string(3088) "Hola Fredy,
Soy Samy Magloire su gerente de cuenta y me gustaría darle la bienvenida a CMTrading .
A continuacion le detallo un poco acerca de la empresa y sus prestaciones.
CMTrading es un bróker totalmente autorizado y regulado. Nos esforzamos por ofrecer una plataforma comercial segura y protegida con transparencia y seguridad para todos nuestros comerciantes. Eche un vistazo a nuestras licencias comerciales a continuación:
FSCA
GCMT SOUTH AFRICA PTY LTD Operando como CMTRADING Número de registro 2013/045335/07 Representante legal y agente de BLACKSTONE MARKETING SA (PTY) LTD Número de registro 2010/010099/07 (FSP No. 38782).
La Autoridad de Conducta del Sector Financiero (FSCA) es el único organismo regulador de las instituciones financieras en Sudáfrica que incluye bancos, fondos de jubilación, administradores, aseguradoras e infraestructuras de mercado. Se estableció en 1991 como la Junta de Servicios Financieros (FSB) y su jurisdicción se ha ampliado a lo largo de los años para incluir más entidades. La FSCA es una autoridad muy conocida y respetada en África, ya que su objetivo es garantizar la seguridad del cliente. Debido a sus estrictas pautas, menos de 100 corredores han podido obtener esta prestigiosa licencia hasta la fecha.
Estamos orgullosos de ser un corredor aprobado por la FSCA desde 2012 y nos esforzamos por brindarles a nuestros clientes un entorno comercial.
GCMT Limited Trading como CMTrading, es un corredor de valores registrado en Seychelles con el número de registro de empresa 8425982-1 y está autorizado y regulado por la Autoridad de Servicios Financieros (FSA) de Seychelles, con número de licencia SD070.
Haciendo clic en el link que aparece a bajo, será dirigido a nuestra página de varios tipos de cuenta, que incluye detalles sobre los servicios que ofrece cada una. Puede seleccionar la opción que mejor se adapte a sus necesidades.
https://es.cmtrading.com/account-types/?lang=es#/
Estare encantado de solucionar cualquier duda que le pueda surgir .
Quedo a la espera de su respuesta.
Un saludo,
EL Equipo de CMTrading
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6828172"
["name"]=>
string(13) "Samy Magloire"
["email"]=>
string(27) "samy.magloire@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "655f500ec31d016586506ffd"
["external_id"]=>
string(11) "ACC11849266"
}
}
}
["first_contact_reply"]=>
NULL
["admin_assignee_id"]=>
int(6828172)
["team_assignee_id"]=>
NULL
["open"]=>
bool(false)
["state"]=>
string(6) "closed"
["read"]=>
bool(false)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
NULL
["time_to_first_close"]=>
NULL
["time_to_last_close"]=>
NULL
["median_time_to_reply"]=>
NULL
["first_contact_reply_at"]=>
NULL
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
NULL
["first_close_at"]=>
NULL
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
NULL
["last_admin_reply_at"]=>
NULL
["last_close_at"]=>
NULL
["last_closed_by_id"]=>
NULL
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(3)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6828172"
}
}
}
["title"]=>
NULL
["custom_attributes"]=>
array(1) {
["Created by"]=>
int(6828172)
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[24]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "446353"
["created_at"]=>
int(1701365516)
["updated_at"]=>
int(1701367436)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(8) "whatsapp"
["id"]=>
string(6) "271159"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(0) ""
["body"]=>
string(161) "¡Bienvenido a CMTrading!
Al activar su cuenta, bono será acreditado en su cuenta, puedo ayudarle a que. ¿Estás listo ahora?
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6828172"
["name"]=>
string(13) "Samy Magloire"
["email"]=>
string(27) "samy.magloire@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "655f501e8ada5f24e905df83"
["external_id"]=>
string(11) "ACC11849294"
}
}
}
["first_contact_reply"]=>
NULL
["admin_assignee_id"]=>
int(6828172)
["team_assignee_id"]=>
NULL
["open"]=>
bool(false)
["state"]=>
string(6) "closed"
["read"]=>
bool(false)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
NULL
["time_to_first_close"]=>
NULL
["time_to_last_close"]=>
NULL
["median_time_to_reply"]=>
NULL
["first_contact_reply_at"]=>
NULL
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
NULL
["first_close_at"]=>
NULL
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
NULL
["last_admin_reply_at"]=>
NULL
["last_close_at"]=>
NULL
["last_closed_by_id"]=>
NULL
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(4)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6828172"
}
}
}
["title"]=>
NULL
["custom_attributes"]=>
array(2) {
["Language"]=>
string(7) "English"
["Created by"]=>
int(6828172)
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[25]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "446355"
["created_at"]=>
int(1701366044)
["updated_at"]=>
int(1701367434)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(5) "email"
["id"]=>
string(11) "21911172279"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
NULL
["body"]=>
string(3090) "Hola Eduardo,
Soy Samy Magloire su gerente de cuenta y me gustaría darle la bienvenida a CMTrading .
A continuacion le detallo un poco acerca de la empresa y sus prestaciones.
CMTrading es un bróker totalmente autorizado y regulado. Nos esforzamos por ofrecer una plataforma comercial segura y protegida con transparencia y seguridad para todos nuestros comerciantes. Eche un vistazo a nuestras licencias comerciales a continuación:
FSCA
GCMT SOUTH AFRICA PTY LTD Operando como CMTRADING Número de registro 2013/045335/07 Representante legal y agente de BLACKSTONE MARKETING SA (PTY) LTD Número de registro 2010/010099/07 (FSP No. 38782).
La Autoridad de Conducta del Sector Financiero (FSCA) es el único organismo regulador de las instituciones financieras en Sudáfrica que incluye bancos, fondos de jubilación, administradores, aseguradoras e infraestructuras de mercado. Se estableció en 1991 como la Junta de Servicios Financieros (FSB) y su jurisdicción se ha ampliado a lo largo de los años para incluir más entidades. La FSCA es una autoridad muy conocida y respetada en África, ya que su objetivo es garantizar la seguridad del cliente. Debido a sus estrictas pautas, menos de 100 corredores han podido obtener esta prestigiosa licencia hasta la fecha.
Estamos orgullosos de ser un corredor aprobado por la FSCA desde 2012 y nos esforzamos por brindarles a nuestros clientes un entorno comercial.
GCMT Limited Trading como CMTrading, es un corredor de valores registrado en Seychelles con el número de registro de empresa 8425982-1 y está autorizado y regulado por la Autoridad de Servicios Financieros (FSA) de Seychelles, con número de licencia SD070.
Haciendo clic en el link que aparece a bajo, será dirigido a nuestra página de varios tipos de cuenta, que incluye detalles sobre los servicios que ofrece cada una. Puede seleccionar la opción que mejor se adapte a sus necesidades.
https://es.cmtrading.com/account-types/?lang=es#/
Estare encantado de solucionar cualquier duda que le pueda surgir .
Quedo a la espera de su respuesta.
Un saludo,
EL Equipo de CMTrading
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6828172"
["name"]=>
string(13) "Samy Magloire"
["email"]=>
string(27) "samy.magloire@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "655f501e8ada5f24e905df83"
["external_id"]=>
string(11) "ACC11849294"
}
}
}
["first_contact_reply"]=>
NULL
["admin_assignee_id"]=>
int(6828172)
["team_assignee_id"]=>
NULL
["open"]=>
bool(false)
["state"]=>
string(6) "closed"
["read"]=>
bool(false)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
NULL
["time_to_first_close"]=>
NULL
["time_to_last_close"]=>
NULL
["median_time_to_reply"]=>
NULL
["first_contact_reply_at"]=>
NULL
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
NULL
["first_close_at"]=>
NULL
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
NULL
["last_admin_reply_at"]=>
NULL
["last_close_at"]=>
NULL
["last_closed_by_id"]=>
NULL
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(3)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6828172"
}
}
}
["title"]=>
NULL
["custom_attributes"]=>
array(1) {
["Created by"]=>
int(6828172)
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[26]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "446361"
["created_at"]=>
int(1701366807)
["updated_at"]=>
int(1701367424)
["waiting_since"]=>
int(1701366807)
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(12) "conversation"
["id"]=>
string(10) "1947267941"
["delivered_as"]=>
string(18) "customer_initiated"
["subject"]=>
string(0) ""
["body"]=>
string(41) "Account Verification and Documents
"
["author"]=>
array(4) {
["type"]=>
string(4) "user"
["id"]=>
string(24) "63db8cd192804f3ee588c288"
["name"]=>
string(22) "Marlies Linda Johannes"
["email"]=>
string(23) "lutzgjohannes@gmail.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
string(28) "https://www.cmtrading.com/#/"
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "63db8cd192804f3ee588c288"
["external_id"]=>
string(11) "ACC10501977"
}
}
}
["first_contact_reply"]=>
array(3) {
["created_at"]=>
int(1701366807)
["type"]=>
string(12) "conversation"
["url"]=>
string(28) "https://www.cmtrading.com/#/"
}
["admin_assignee_id"]=>
int(5517183)
["team_assignee_id"]=>
NULL
["open"]=>
bool(false)
["state"]=>
string(6) "closed"
["read"]=>
bool(true)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
int(0)
["time_to_admin_reply"]=>
NULL
["time_to_first_close"]=>
int(617)
["time_to_last_close"]=>
int(617)
["median_time_to_reply"]=>
NULL
["first_contact_reply_at"]=>
int(1701366807)
["first_assignment_at"]=>
int(1701366807)
["first_admin_reply_at"]=>
NULL
["first_close_at"]=>
int(1701367424)
["last_assignment_at"]=>
int(1701366807)
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
int(1701366821)
["last_admin_reply_at"]=>
NULL
["last_close_at"]=>
int(1701367424)
["last_closed_by_id"]=>
int(5517183)
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(1)
["count_conversation_parts"]=>
int(12)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(0) {
}
}
["title"]=>
NULL
["custom_attributes"]=>
array(1) {
["Language"]=>
string(7) "English"
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[27]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "446360"
["created_at"]=>
int(1701366759)
["updated_at"]=>
int(1701367362)
["waiting_since"]=>
int(1701366759)
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(12) "conversation"
["id"]=>
string(10) "1947266699"
["delivered_as"]=>
string(18) "customer_initiated"
["subject"]=>
string(0) ""
["body"]=>
string(41) "Account Verification and Documents
"
["author"]=>
array(4) {
["type"]=>
string(4) "user"
["id"]=>
string(24) "63db8cd192804f3ee588c288"
["name"]=>
string(22) "Marlies Linda Johannes"
["email"]=>
string(23) "lutzgjohannes@gmail.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
string(28) "https://www.cmtrading.com/#/"
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "63db8cd192804f3ee588c288"
["external_id"]=>
string(11) "ACC10501977"
}
}
}
["first_contact_reply"]=>
array(3) {
["created_at"]=>
int(1701366759)
["type"]=>
string(12) "conversation"
["url"]=>
string(28) "https://www.cmtrading.com/#/"
}
["admin_assignee_id"]=>
int(5517183)
["team_assignee_id"]=>
NULL
["open"]=>
bool(false)
["state"]=>
string(6) "closed"
["read"]=>
bool(true)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
int(0)
["time_to_admin_reply"]=>
NULL
["time_to_first_close"]=>
int(603)
["time_to_last_close"]=>
int(603)
["median_time_to_reply"]=>
NULL
["first_contact_reply_at"]=>
int(1701366759)
["first_assignment_at"]=>
int(1701366759)
["first_admin_reply_at"]=>
NULL
["first_close_at"]=>
int(1701367362)
["last_assignment_at"]=>
int(1701366759)
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
int(1701366759)
["last_admin_reply_at"]=>
NULL
["last_close_at"]=>
int(1701367362)
["last_closed_by_id"]=>
int(5517183)
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(1)
["count_conversation_parts"]=>
int(7)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(0) {
}
}
["title"]=>
NULL
["custom_attributes"]=>
array(1) {
["Language"]=>
string(7) "English"
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[28]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "445651"
["created_at"]=>
int(1701333597)
["updated_at"]=>
int(1701367325)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(5) "email"
["id"]=>
string(10) "1946428024"
["delivered_as"]=>
string(18) "customer_initiated"
["subject"]=>
string(0) ""
["body"]=>
string(250) "Please good morning, no one is attending to me, and you all promised to teach me how to trade, and no is calling again after payment, please, and i discovered my withdrawal fund has reduced, please someone should call me please
"
["author"]=>
array(4) {
["type"]=>
string(4) "user"
["id"]=>
string(24) "630f9f0d81caad966ae72ca1"
["name"]=>
string(24) "Augustine Ebebe Ukpabua "
["email"]=>
string(24) "austineukpabua@gmail.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "630f9f0d81caad966ae72ca1"
["external_id"]=>
string(11) "ACC11105522"
}
}
}
["first_contact_reply"]=>
array(3) {
["created_at"]=>
int(1701333597)
["type"]=>
string(5) "email"
["url"]=>
NULL
}
["admin_assignee_id"]=>
int(5647798)
["team_assignee_id"]=>
int(5635161)
["open"]=>
bool(false)
["state"]=>
string(6) "closed"
["read"]=>
bool(true)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
int(0)
["time_to_admin_reply"]=>
int(1002)
["time_to_first_close"]=>
int(29304)
["time_to_last_close"]=>
int(29304)
["median_time_to_reply"]=>
int(1002)
["first_contact_reply_at"]=>
int(1701333597)
["first_assignment_at"]=>
int(1701333597)
["first_admin_reply_at"]=>
int(1701334599)
["first_close_at"]=>
int(1701362901)
["last_assignment_at"]=>
int(1701334633)
["last_assignment_admin_reply_at"]=>
int(1701334599)
["last_contact_reply_at"]=>
int(1701333597)
["last_admin_reply_at"]=>
int(1701334599)
["last_close_at"]=>
int(1701362901)
["last_closed_by_id"]=>
int(5647798)
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(5)
["count_conversation_parts"]=>
int(14)
}
["conversation_rating"]=>
array(5) {
["rating"]=>
int(1)
["remark"]=>
string(67) "No one is calling me for directions and my funds are are going down"
["created_at"]=>
int(1701362915)
["contact"]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "630f9f0d81caad966ae72ca1"
["external_id"]=>
string(11) "ACC11105522"
}
["teammate"]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6750527"
}
}
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6750527"
}
}
}
["title"]=>
string(0) ""
["custom_attributes"]=>
array(1) {
["Language"]=>
string(7) "English"
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(2) {
[0]=>
array(3) {
["type"]=>
string(5) "topic"
["id"]=>
int(45048)
["name"]=>
string(22) "how trade , help trade"
}
[1]=>
array(3) {
["type"]=>
string(5) "topic"
["id"]=>
int(45054)
["name"]=>
string(44) "How withdraw, withdraw issue, withdraw delay"
}
}
["total_count"]=>
int(2)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[29]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "444116"
["created_at"]=>
int(1701188648)
["updated_at"]=>
int(1701367223)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(5) "email"
["id"]=>
string(10) "1944004410"
["delivered_as"]=>
string(18) "customer_initiated"
["subject"]=>
string(20) "Re: CMTrading
"
["body"]=>
string(748) "Dear Amir
Greetings from Tanzania.
I'm looking for the loan so as I can get the money before end of the Month to get the bonus of 250$.
Amir, please help me my Brother, will it payback when I get the money. Other wise my year ahead will be horrible and enough tears.
Yesterday, I was very much disappointed when I was an able to deposit.
Keep in touch
Good evening
Peter
Your feedback means a lot to us 😊 Could you spare a moment to share your thoughts? We'd love to hear about your experience.
Thanks for being a part of the CMTrading family! 🌟🚀
To leave a review, simply click on the link below:
https://www.trustpilot.com/review/www.cmtrading.com
Thank you for your continued support and trust in CMTrading. We are always here to help.
Warmest regards.
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "5647798"
["name"]=>
string(16) "Ogunlana Odunayo"
["email"]=>
string(30) "odunayo.ogunlana@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "630f9f0d81caad966ae72ca1"
["external_id"]=>
string(11) "ACC11105522"
}
}
}
["first_contact_reply"]=>
array(3) {
["created_at"]=>
int(1701251417)
["type"]=>
NULL
["url"]=>
NULL
}
["admin_assignee_id"]=>
int(5647798)
["team_assignee_id"]=>
NULL
["open"]=>
bool(true)
["state"]=>
string(4) "open"
["read"]=>
bool(true)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
NULL
["time_to_first_close"]=>
int(71869)
["time_to_last_close"]=>
int(71869)
["median_time_to_reply"]=>
NULL
["first_contact_reply_at"]=>
int(1701251417)
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
NULL
["first_close_at"]=>
int(1701362886)
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
int(1701367223)
["last_admin_reply_at"]=>
NULL
["last_close_at"]=>
int(1701362886)
["last_closed_by_id"]=>
int(5647798)
["count_reopens"]=>
int(1)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(12)
}
["conversation_rating"]=>
array(5) {
["rating"]=>
NULL
["remark"]=>
NULL
["created_at"]=>
int(1701362898)
["contact"]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "630f9f0d81caad966ae72ca1"
["external_id"]=>
string(11) "ACC11105522"
}
["teammate"]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "5647798"
}
}
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "5647798"
}
}
}
["title"]=>
string(29) "Thanks for choosing CMTRADING"
["custom_attributes"]=>
array(1) {
["Created by"]=>
int(5647798)
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(2) {
[0]=>
array(3) {
["type"]=>
string(5) "topic"
["id"]=>
int(45048)
["name"]=>
string(22) "how trade , help trade"
}
[1]=>
array(3) {
["type"]=>
string(5) "topic"
["id"]=>
int(45054)
["name"]=>
string(44) "How withdraw, withdraw issue, withdraw delay"
}
}
["total_count"]=>
int(2)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[31]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "437852"
["created_at"]=>
int(1700576293)
["updated_at"]=>
int(1701367217)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(5) "email"
["id"]=>
string(11) "21911100500"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(17) "Falta de contacto"
["body"]=>
string(560) "Hola Alejandro ,
Estuve comunicandome en varias ocasiones en el horario acordado y no hubo respuesta .
Indiqueme en que horario desea que le regrese la llamada.
Estare atento a su respuesta.
Feliz dia.
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6737243"
["name"]=>
string(15) "Camilo Martinez"
["email"]=>
string(29) "camilo.martinez@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "655b40787edddf006cb7e9a7"
["external_id"]=>
string(11) "ACC11843517"
}
}
}
["first_contact_reply"]=>
NULL
["admin_assignee_id"]=>
int(6737243)
["team_assignee_id"]=>
NULL
["open"]=>
bool(false)
["state"]=>
string(6) "closed"
["read"]=>
bool(false)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
NULL
["time_to_first_close"]=>
NULL
["time_to_last_close"]=>
NULL
["median_time_to_reply"]=>
NULL
["first_contact_reply_at"]=>
NULL
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
NULL
["first_close_at"]=>
NULL
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
NULL
["last_admin_reply_at"]=>
NULL
["last_close_at"]=>
NULL
["last_closed_by_id"]=>
NULL
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(5)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6737243"
}
}
}
["title"]=>
string(17) "Falta de contacto"
["custom_attributes"]=>
array(0) {
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[32]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "372745"
["created_at"]=>
int(1695318603)
["updated_at"]=>
int(1701367154)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(8) "whatsapp"
["id"]=>
string(6) "174094"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(0) ""
["body"]=>
string(257) "¡Hola, bienvenido a CMTrading!
¡Hola, bienvenido a CMTrading! Si necesitas alguna ayuda, por favor, no dudes en clicar abajo y contactarse con nuestro equipo de soporte. Estamos aquí para ayudarte en todo lo que podamos.
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6737243"
["name"]=>
string(15) "Camilo Martinez"
["email"]=>
string(29) "camilo.martinez@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "650c80b9aeac9d10d5a05852"
["external_id"]=>
string(11) "ACC11738994"
}
}
}
["first_contact_reply"]=>
array(3) {
["created_at"]=>
int(1695835481)
["type"]=>
string(8) "whatsapp"
["url"]=>
NULL
}
["admin_assignee_id"]=>
int(6737243)
["team_assignee_id"]=>
NULL
["open"]=>
bool(false)
["state"]=>
string(6) "closed"
["read"]=>
bool(false)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
int(2119)
["time_to_first_close"]=>
int(24407)
["time_to_last_close"]=>
int(2280873)
["median_time_to_reply"]=>
int(1371)
["first_contact_reply_at"]=>
int(1695835481)
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
int(1695842500)
["first_close_at"]=>
int(1695899488)
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
int(1697039477)
["last_admin_reply_at"]=>
int(1701367152)
["last_close_at"]=>
int(1701367154)
["last_closed_by_id"]=>
int(6737243)
["count_reopens"]=>
int(5)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(38)
}
["conversation_rating"]=>
array(5) {
["rating"]=>
NULL
["remark"]=>
NULL
["created_at"]=>
int(1695899500)
["contact"]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "650c80b9aeac9d10d5a05852"
["external_id"]=>
string(11) "ACC11738994"
}
["teammate"]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "5633674"
}
}
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(2) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6737243"
}
[1]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "5633674"
}
}
}
["title"]=>
NULL
["custom_attributes"]=>
array(2) {
["Language"]=>
string(7) "English"
["Latest workspace phone number"]=>
string(13) "+441917430965"
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[33]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "405966"
["created_at"]=>
int(1698161852)
["updated_at"]=>
int(1701367051)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(5) "email"
["id"]=>
string(11) "21910831138"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(17) "Falta de contacto"
["body"]=>
string(3232) "Hola Sory,
Soy Camilo Martinez su gerente de cuenta y me gustaría darle la bienvenida a CMTrading.
A continuacion le detallo un poco acerca de la empresa y sus prestaciones.
CMTrading es un bróker totalmente autorizado y regulado. Nos esforzamos por ofrecer una plataforma comercial segura y protegida con transparencia y seguridad para todos nuestros comerciantes. Eche un vistazo a nuestras licencias comerciales a continuación:
FSCA
GCMT SOUTH AFRICA PTY LTD Operando como CMTRADING Número de registro 2013/045335/07 Representante legal y agente de BLACKSTONE MARKETING SA (PTY) LTD Número de registro 2010/010099/07 (FSP No. 38782).
La Autoridad de Conducta del Sector Financiero (FSCA) es el único organismo regulador de las instituciones financieras en Sudáfrica que incluye bancos, fondos de jubilación, administradores, aseguradoras e infraestructuras de mercado. Se estableció en 1991 como la Junta de Servicios Financieros (FSB) y su jurisdicción se ha ampliado a lo largo de los años para incluir más entidades. La FSCA es una autoridad muy conocida y respetada en África, ya que su objetivo es garantizar la seguridad del cliente. Debido a sus estrictas pautas, menos de 100 corredores han podido obtener esta prestigiosa licencia hasta la fecha.
Estamos orgullosos de ser un corredor aprobado por la FSCA desde 2012 y nos esforzamos por brindarles a nuestros clientes un entorno comercial.
GCMT Limited Trading como CMTrading, es un corredor de valores registrado en Seychelles con el número de registro de empresa 8425982-1 y está autorizado y regulado por la Autoridad de Servicios Financieros (FSA) de Seychelles, con número de licencia SD070.
Haciendo clic en el link que aparece a bajo, será dirigido a nuestra página de varios tipos de cuenta, que incluye detalles sobre los servicios que ofrece cada una. Puede seleccionar la opción que mejor se adapte a sus necesidades.
https://es.cmtrading.com/account-types/?lang=es#/
Estare encantado de solucionar cualquier duda que le pueda surgir .
Quedo a la espera de su respuesta.
Un saludo,
EL Equipo de CMTrading
CMTrading: Online Trading - CFD Trading - Online Investing 🥇
CMTrading is one of the world's most innovative brokers , offering a wide variety of advanced trading solutions. START TRADING CMTrading
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6737243"
["name"]=>
string(15) "Camilo Martinez"
["email"]=>
string(29) "camilo.martinez@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "650c80b9aeac9d10d5a05852"
["external_id"]=>
string(11) "ACC11738994"
}
}
}
["first_contact_reply"]=>
NULL
["admin_assignee_id"]=>
int(6737243)
["team_assignee_id"]=>
NULL
["open"]=>
bool(false)
["state"]=>
string(6) "closed"
["read"]=>
bool(false)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
NULL
["time_to_first_close"]=>
NULL
["time_to_last_close"]=>
NULL
["median_time_to_reply"]=>
NULL
["first_contact_reply_at"]=>
NULL
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
NULL
["first_close_at"]=>
NULL
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
NULL
["last_admin_reply_at"]=>
NULL
["last_close_at"]=>
NULL
["last_closed_by_id"]=>
NULL
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(10)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6737243"
}
}
}
["title"]=>
string(17) "Falta de contacto"
["custom_attributes"]=>
array(0) {
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[34]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "386959"
["created_at"]=>
int(1696582474)
["updated_at"]=>
int(1701366929)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(8) "whatsapp"
["id"]=>
string(6) "191442"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(0) ""
["body"]=>
string(78) "مرحبًا كيف امورك, كل شي تمام ؟
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6668437"
["name"]=>
string(12) "Basel Khateb"
["email"]=>
string(26) "basel.khateb@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "651fc8b0f513e940cb9e1646"
["external_id"]=>
string(11) "ACC11765700"
}
}
}
["first_contact_reply"]=>
array(3) {
["created_at"]=>
int(1696582491)
["type"]=>
string(8) "whatsapp"
["url"]=>
NULL
}
["admin_assignee_id"]=>
int(6668437)
["team_assignee_id"]=>
NULL
["open"]=>
bool(true)
["state"]=>
string(4) "open"
["read"]=>
bool(false)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
int(9)
["time_to_first_close"]=>
int(155193)
["time_to_last_close"]=>
int(265830)
["median_time_to_reply"]=>
int(31)
["first_contact_reply_at"]=>
int(1696582491)
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
int(1696582500)
["first_close_at"]=>
int(1697014884)
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
int(1701352729)
["last_admin_reply_at"]=>
int(1701366929)
["last_close_at"]=>
int(1697204721)
["last_closed_by_id"]=>
int(6668437)
["count_reopens"]=>
int(2)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(61)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6668437"
}
}
}
["title"]=>
NULL
["custom_attributes"]=>
array(1) {
["Language"]=>
string(7) "English"
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[35]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "446333"
["created_at"]=>
int(1701364171)
["updated_at"]=>
int(1701366917)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(8) "whatsapp"
["id"]=>
string(10) "1947194281"
["delivered_as"]=>
string(18) "customer_initiated"
["subject"]=>
string(0) ""
["body"]=>
string(55) "Hi, I need assistance regarding making a deposit
"
["author"]=>
array(4) {
["type"]=>
string(4) "user"
["id"]=>
string(24) "656709edcf4d2c3ac8861636"
["name"]=>
string(13) "Julius Julius"
["email"]=>
string(25) "juliusjulius837@gmail.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
string(26) "https://wa.me/+27798699999"
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "656709edcf4d2c3ac8861636"
["external_id"]=>
string(11) "ACC11856523"
}
}
}
["first_contact_reply"]=>
array(3) {
["created_at"]=>
int(1701364171)
["type"]=>
string(8) "whatsapp"
["url"]=>
string(26) "https://wa.me/+27798699999"
}
["admin_assignee_id"]=>
int(6699551)
["team_assignee_id"]=>
int(5607399)
["open"]=>
bool(false)
["state"]=>
string(6) "closed"
["read"]=>
bool(false)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
int(12)
["time_to_admin_reply"]=>
int(961)
["time_to_first_close"]=>
int(2734)
["time_to_last_close"]=>
int(2734)
["median_time_to_reply"]=>
int(833)
["first_contact_reply_at"]=>
int(1701364171)
["first_assignment_at"]=>
int(1701364183)
["first_admin_reply_at"]=>
int(1701365132)
["first_close_at"]=>
int(1701366905)
["last_assignment_at"]=>
int(1701364393)
["last_assignment_admin_reply_at"]=>
int(1701365132)
["last_contact_reply_at"]=>
int(1701365809)
["last_admin_reply_at"]=>
int(1701366904)
["last_close_at"]=>
int(1701366905)
["last_closed_by_id"]=>
int(6699551)
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(3)
["count_conversation_parts"]=>
int(17)
}
["conversation_rating"]=>
array(5) {
["rating"]=>
NULL
["remark"]=>
NULL
["created_at"]=>
int(1701366917)
["contact"]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "656709edcf4d2c3ac8861636"
["external_id"]=>
string(11) "ACC11856523"
}
["teammate"]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6699551"
}
}
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6699551"
}
}
}
["title"]=>
string(0) ""
["custom_attributes"]=>
array(1) {
["Language"]=>
string(7) "English"
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(2) {
[0]=>
array(3) {
["type"]=>
string(5) "topic"
["id"]=>
int(29160)
["name"]=>
string(7) "Deposit"
}
[1]=>
array(3) {
["type"]=>
string(5) "topic"
["id"]=>
int(45050)
["name"]=>
string(47) "how to deposit, help to deposit, Failed deposit"
}
}
["total_count"]=>
int(2)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[36]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "446347"
["created_at"]=>
int(1701364980)
["updated_at"]=>
int(1701366883)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(8) "whatsapp"
["id"]=>
string(10) "1947218529"
["delivered_as"]=>
string(18) "customer_initiated"
["subject"]=>
string(0) ""
["body"]=>
string(37) "I need help verifying my email
"
["author"]=>
array(4) {
["type"]=>
string(4) "user"
["id"]=>
string(24) "64baf875ede92ab454c09e22"
["name"]=>
string(16) "Ogbonna Emmanuel"
["email"]=>
string(21) "ogbonnae843@gmail.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
string(26) "https://wa.me/+27798699999"
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "64baf875ede92ab454c09e22"
["external_id"]=>
string(11) "ACC11612051"
}
}
}
["first_contact_reply"]=>
array(3) {
["created_at"]=>
int(1701364980)
["type"]=>
string(8) "whatsapp"
["url"]=>
string(26) "https://wa.me/+27798699999"
}
["admin_assignee_id"]=>
int(6699551)
["team_assignee_id"]=>
int(5607399)
["open"]=>
bool(false)
["state"]=>
string(6) "closed"
["read"]=>
bool(false)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(1) {
[0]=>
array(5) {
["type"]=>
string(3) "tag"
["id"]=>
string(7) "7640960"
["name"]=>
string(18) "Email Verification"
["applied_at"]=>
int(1701364983)
["applied_by"]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "5517183"
}
}
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
int(2)
["time_to_admin_reply"]=>
int(123)
["time_to_first_close"]=>
int(1891)
["time_to_last_close"]=>
int(1891)
["median_time_to_reply"]=>
int(694)
["first_contact_reply_at"]=>
int(1701364980)
["first_assignment_at"]=>
int(1701364982)
["first_admin_reply_at"]=>
int(1701365103)
["first_close_at"]=>
int(1701366871)
["last_assignment_at"]=>
int(1701364988)
["last_assignment_admin_reply_at"]=>
int(1701365103)
["last_contact_reply_at"]=>
int(1701365337)
["last_admin_reply_at"]=>
int(1701366863)
["last_close_at"]=>
int(1701366871)
["last_closed_by_id"]=>
int(6699551)
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(3)
["count_conversation_parts"]=>
int(15)
}
["conversation_rating"]=>
array(5) {
["rating"]=>
NULL
["remark"]=>
NULL
["created_at"]=>
int(1701366883)
["contact"]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "64baf875ede92ab454c09e22"
["external_id"]=>
string(11) "ACC11612051"
}
["teammate"]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6699551"
}
}
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6699551"
}
}
}
["title"]=>
string(0) ""
["custom_attributes"]=>
array(1) {
["Language"]=>
string(7) "English"
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(5) "topic"
["id"]=>
int(45053)
["name"]=>
string(32) "how to verify, help verification"
}
}
["total_count"]=>
int(1)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[37]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "446362"
["created_at"]=>
int(1701366834)
["updated_at"]=>
int(1701366834)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(5) "email"
["id"]=>
string(11) "21911172326"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(9) "CMTrading"
["body"]=>
string(486) "Dear Magret,
Thank you for choosing CMTrading!
We would like to inform you that we have tried calling you but unfortunately, you were not available.
Please let us know when would be the best time to contact you.
Kindest Regards,
CMTrading Team
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "5713389"
["name"]=>
string(12) "Marius Chelu"
["email"]=>
string(26) "marius.chelu@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "6568caf20d9a8788a454445d"
["external_id"]=>
string(11) "ACC11860844"
}
}
}
["first_contact_reply"]=>
NULL
["admin_assignee_id"]=>
int(5713389)
["team_assignee_id"]=>
NULL
["open"]=>
bool(true)
["state"]=>
string(4) "open"
["read"]=>
bool(false)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
NULL
["time_to_first_close"]=>
NULL
["time_to_last_close"]=>
NULL
["median_time_to_reply"]=>
NULL
["first_contact_reply_at"]=>
NULL
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
NULL
["first_close_at"]=>
NULL
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
NULL
["last_admin_reply_at"]=>
NULL
["last_close_at"]=>
NULL
["last_closed_by_id"]=>
NULL
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(2)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "5713389"
}
}
}
["title"]=>
string(9) "CMTrading"
["custom_attributes"]=>
array(1) {
["Created by"]=>
int(5713389)
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[38]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "446338"
["created_at"]=>
int(1701364356)
["updated_at"]=>
int(1701366831)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(5) "email"
["id"]=>
string(11) "21911172096"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(20) "CMTrading - Whatsapp"
["body"]=>
string(723) "عزيزي العميل،
شكرا لاتصالك بـ CMTrading!
أو أرسل لنا رسالة على الواتس اب على هذا الرقم https://api.whatsapp.com/send?phone=27104960658
أطيب التحيات،
فريق دعم العملاء
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6699551"
["name"]=>
string(14) "Rodolfos Farah"
["email"]=>
string(28) "rodolfos.farah@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "655ec086c82e32f37918911a"
["external_id"]=>
string(11) "ACC11847624"
}
}
}
["first_contact_reply"]=>
array(3) {
["created_at"]=>
int(1701364434)
["type"]=>
NULL
["url"]=>
NULL
}
["admin_assignee_id"]=>
int(6699551)
["team_assignee_id"]=>
int(5543424)
["open"]=>
bool(false)
["state"]=>
string(6) "closed"
["read"]=>
bool(true)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
int(646)
["time_to_first_close"]=>
int(651)
["time_to_last_close"]=>
int(2397)
["median_time_to_reply"]=>
int(401)
["first_contact_reply_at"]=>
int(1701364434)
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
int(1701365080)
["first_close_at"]=>
int(1701365085)
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
int(1701366582)
["last_admin_reply_at"]=>
int(1701366828)
["last_close_at"]=>
int(1701366831)
["last_closed_by_id"]=>
int(6699551)
["count_reopens"]=>
int(1)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(14)
}
["conversation_rating"]=>
array(5) {
["rating"]=>
NULL
["remark"]=>
NULL
["created_at"]=>
int(1701365097)
["contact"]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "655ec086c82e32f37918911a"
["external_id"]=>
string(11) "ACC11847624"
}
["teammate"]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6699551"
}
}
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6699551"
}
}
}
["title"]=>
string(20) "CMTrading - Whatsapp"
["custom_attributes"]=>
array(1) {
["Created by"]=>
int(6699551)
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[39]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "446349"
["created_at"]=>
int(1701365118)
["updated_at"]=>
int(1701366608)
["waiting_since"]=>
int(1701366608)
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(8) "whatsapp"
["id"]=>
string(10) "1947222428"
["delivered_as"]=>
string(18) "customer_initiated"
["subject"]=>
string(0) ""
["body"]=>
string(42) "I want to receive my bonus - CM50P
"
["author"]=>
array(4) {
["type"]=>
string(4) "user"
["id"]=>
string(24) "655efa67f99500f16fba8535"
["name"]=>
string(19) "John Baffoe Barimah"
["email"]=>
string(21) "johnbaffoeb@gmail.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
string(26) "https://wa.me/+27609953392"
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "655efa67f99500f16fba8535"
["external_id"]=>
string(11) "ACC11847676"
}
}
}
["first_contact_reply"]=>
array(3) {
["created_at"]=>
int(1701365118)
["type"]=>
string(8) "whatsapp"
["url"]=>
string(26) "https://wa.me/+27609953392"
}
["admin_assignee_id"]=>
int(6405909)
["team_assignee_id"]=>
int(5616969)
["open"]=>
bool(true)
["state"]=>
string(4) "open"
["read"]=>
bool(true)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(1) {
[0]=>
array(5) {
["type"]=>
string(3) "tag"
["id"]=>
string(7) "7252841"
["name"]=>
string(14) "Optimove Agent"
["applied_at"]=>
int(1701366535)
["applied_by"]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "5517183"
}
}
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
int(1)
["time_to_admin_reply"]=>
int(32)
["time_to_first_close"]=>
NULL
["time_to_last_close"]=>
NULL
["median_time_to_reply"]=>
int(32)
["first_contact_reply_at"]=>
int(1701365118)
["first_assignment_at"]=>
int(1701365119)
["first_admin_reply_at"]=>
int(1701365150)
["first_close_at"]=>
NULL
["last_assignment_at"]=>
int(1701366585)
["last_assignment_admin_reply_at"]=>
int(1701365150)
["last_contact_reply_at"]=>
int(1701366607)
["last_admin_reply_at"]=>
int(1701366544)
["last_close_at"]=>
NULL
["last_closed_by_id"]=>
NULL
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(5)
["count_conversation_parts"]=>
int(17)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6699551"
}
}
}
["title"]=>
string(0) ""
["custom_attributes"]=>
array(1) {
["Language"]=>
string(7) "English"
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(2) {
[0]=>
array(3) {
["type"]=>
string(5) "topic"
["id"]=>
int(45048)
["name"]=>
string(22) "how trade , help trade"
}
[1]=>
array(3) {
["type"]=>
string(5) "topic"
["id"]=>
int(29159)
["name"]=>
string(5) "Bonus"
}
}
["total_count"]=>
int(2)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[40]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "440406"
["created_at"]=>
int(1700761287)
["updated_at"]=>
int(1701366408)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(5) "email"
["id"]=>
string(11) "21911123158"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(8) "Contacto"
["body"]=>
string(1488) "Hola Ricardo William,
Soy Camilo Martinez su gerente de cuenta y me gustaría darle la bienvenida a CMTrading.
A continuacion le detallo un poco acerca de la empresa y sus prestaciones.
Haciendo clic en el link que aparece a bajo, será dirigido a nuestra página de varios tipos de cuenta, que incluye detalles sobre los servicios que ofrece cada una. Puede seleccionar la opción que mejor se adapte a sus necesidades.
https://es.cmtrading.com/account-types/?lang=es#/
Estare encantado de solucionar cualquier duda que le pueda surgir .
Quedo a la espera de su respuesta.
Un saludo,
EL Equipo de CMTrading
CMTrading: Online Trading - CFD Trading - Online Investing 🥇
CMTrading is one of the world's most innovative brokers , offering a wide variety of advanced trading solutions. START TRADING CMTrading
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6737243"
["name"]=>
string(15) "Camilo Martinez"
["email"]=>
string(29) "camilo.martinez@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "655f8e0fc31d01acea4c6d38"
["external_id"]=>
string(11) "ACC11850169"
}
}
}
["first_contact_reply"]=>
NULL
["admin_assignee_id"]=>
int(6737243)
["team_assignee_id"]=>
NULL
["open"]=>
bool(false)
["state"]=>
string(6) "closed"
["read"]=>
bool(false)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
NULL
["time_to_first_close"]=>
NULL
["time_to_last_close"]=>
NULL
["median_time_to_reply"]=>
NULL
["first_contact_reply_at"]=>
NULL
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
NULL
["first_close_at"]=>
NULL
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
NULL
["last_admin_reply_at"]=>
NULL
["last_close_at"]=>
NULL
["last_closed_by_id"]=>
NULL
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(5)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6737243"
}
}
}
["title"]=>
string(8) "Contacto"
["custom_attributes"]=>
array(1) {
["Language"]=>
string(7) "English"
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[41]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "446358"
["created_at"]=>
int(1701366394)
["updated_at"]=>
int(1701366396)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(8) "whatsapp"
["id"]=>
string(6) "271265"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(0) ""
["body"]=>
string(226) "¡Bienvenido a CMTrading!
Al activar su cuenta, podrá beneficiarse de grandes ofertas. Háganos saber si desea obtener más información. ¿Le gustaría saber qué ofertas tenemos para usted?
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6865198"
["name"]=>
string(12) "Juan Vasquez"
["email"]=>
string(26) "juan.vasquez@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "6567e40b7fa7073700ffaa1b"
["external_id"]=>
string(11) "ACC11857969"
}
}
}
["first_contact_reply"]=>
NULL
["admin_assignee_id"]=>
int(6865198)
["team_assignee_id"]=>
NULL
["open"]=>
bool(true)
["state"]=>
string(4) "open"
["read"]=>
bool(false)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
NULL
["time_to_first_close"]=>
NULL
["time_to_last_close"]=>
NULL
["median_time_to_reply"]=>
NULL
["first_contact_reply_at"]=>
NULL
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
NULL
["first_close_at"]=>
NULL
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
NULL
["last_admin_reply_at"]=>
NULL
["last_close_at"]=>
NULL
["last_closed_by_id"]=>
NULL
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(3)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6865198"
}
}
}
["title"]=>
NULL
["custom_attributes"]=>
array(2) {
["Language"]=>
string(7) "English"
["Created by"]=>
int(6865198)
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[42]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "446357"
["created_at"]=>
int(1701366183)
["updated_at"]=>
int(1701366187)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(5) "email"
["id"]=>
string(11) "21911172283"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(25) "Your account in CMTRADING"
["body"]=>
string(388) "Dear Anton,
Thank you for choosing CMTrading!
Pleasure to speak to you today. Whatever you need do not hesitate to reply to my email.
Kindest Regards,
Nicholas
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6390598"
["name"]=>
string(13) "Nicos Michael"
["email"]=>
string(27) "nicos.michael@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "651f675c7efd3ae92e37ec4d"
["external_id"]=>
string(11) "ACC11765094"
}
}
}
["first_contact_reply"]=>
NULL
["admin_assignee_id"]=>
int(6390598)
["team_assignee_id"]=>
NULL
["open"]=>
bool(false)
["state"]=>
string(6) "closed"
["read"]=>
bool(false)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
NULL
["time_to_first_close"]=>
NULL
["time_to_last_close"]=>
NULL
["median_time_to_reply"]=>
NULL
["first_contact_reply_at"]=>
NULL
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
NULL
["first_close_at"]=>
NULL
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
NULL
["last_admin_reply_at"]=>
NULL
["last_close_at"]=>
NULL
["last_closed_by_id"]=>
NULL
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(3)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6390598"
}
}
}
["title"]=>
string(25) "Your account in CMTRADING"
["custom_attributes"]=>
array(1) {
["Created by"]=>
int(6390598)
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[43]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "446356"
["created_at"]=>
int(1701366137)
["updated_at"]=>
int(1701366145)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(8) "whatsapp"
["id"]=>
string(6) "271245"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(0) ""
["body"]=>
string(245) "It was a pleasure talking to you today.
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6390598"
["name"]=>
string(13) "Nicos Michael"
["email"]=>
string(27) "nicos.michael@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "651f675c7efd3ae92e37ec4d"
["external_id"]=>
string(11) "ACC11765094"
}
}
}
["first_contact_reply"]=>
NULL
["admin_assignee_id"]=>
int(6390598)
["team_assignee_id"]=>
NULL
["open"]=>
bool(false)
["state"]=>
string(6) "closed"
["read"]=>
bool(false)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
NULL
["time_to_first_close"]=>
NULL
["time_to_last_close"]=>
NULL
["median_time_to_reply"]=>
NULL
["first_contact_reply_at"]=>
NULL
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
NULL
["first_close_at"]=>
NULL
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
NULL
["last_admin_reply_at"]=>
NULL
["last_close_at"]=>
NULL
["last_closed_by_id"]=>
NULL
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(4)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6390598"
}
}
}
["title"]=>
NULL
["custom_attributes"]=>
array(2) {
["Language"]=>
string(7) "English"
["Created by"]=>
int(6390598)
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[44]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "420191"
["created_at"]=>
int(1699284612)
["updated_at"]=>
int(1701366018)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(8) "whatsapp"
["id"]=>
string(6) "231287"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(0) ""
["body"]=>
string(187) "Hi, Welcome to CMTrading! If you need any assistance, please feel free to click below and reach out to our support team. We're here to help you in any way we can.
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6824083"
["name"]=>
string(6) "gisele"
["email"]=>
string(22) "gisele.s@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "652cf42719e946f725e37fd5"
["external_id"]=>
string(11) "ACC11779824"
}
}
}
["first_contact_reply"]=>
array(3) {
["created_at"]=>
int(1699284701)
["type"]=>
string(8) "whatsapp"
["url"]=>
NULL
}
["admin_assignee_id"]=>
int(6824083)
["team_assignee_id"]=>
int(6783629)
["open"]=>
bool(true)
["state"]=>
string(4) "open"
["read"]=>
bool(false)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
int(21)
["time_to_first_close"]=>
NULL
["time_to_last_close"]=>
NULL
["median_time_to_reply"]=>
int(288)
["first_contact_reply_at"]=>
int(1699284701)
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
int(1699284722)
["first_close_at"]=>
NULL
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
int(1701350747)
["last_admin_reply_at"]=>
int(1701366018)
["last_close_at"]=>
NULL
["last_closed_by_id"]=>
NULL
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(61)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6824083"
}
}
}
["title"]=>
NULL
["custom_attributes"]=>
array(1) {
["Language"]=>
string(7) "English"
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[45]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "377927"
["created_at"]=>
int(1695821746)
["updated_at"]=>
int(1701365887)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(5) "email"
["id"]=>
string(11) "21910581964"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(17) "Falta de contacto"
["body"]=>
string(3176) "Hola ,
Soy Camilo Martinez su gerente de cuenta y me gustaría darle la bienvenida a CMTrading.
A continuacion le detallo un poco acerca de la empresa y sus prestaciones.
CMTrading es un bróker totalmente autorizado y regulado. Nos esforzamos por ofrecer una plataforma comercial segura y protegida con transparencia y seguridad para todos nuestros comerciantes. Eche un vistazo a nuestras licencias comerciales a continuación:
FSCA
GCMT SOUTH AFRICA PTY LTD Operando como CMTRADING Número de registro 2013/045335/07 Representante legal y agente de BLACKSTONE MARKETING SA (PTY) LTD Número de registro 2010/010099/07 (FSP No. 38782).
La Autoridad de Conducta del Sector Financiero (FSCA) es el único organismo regulador de las instituciones financieras en Sudáfrica que incluye bancos, fondos de jubilación, administradores, aseguradoras e infraestructuras de mercado. Se estableció en 1991 como la Junta de Servicios Financieros (FSB) y su jurisdicción se ha ampliado a lo largo de los años para incluir más entidades. La FSCA es una autoridad muy conocida y respetada en África, ya que su objetivo es garantizar la seguridad del cliente. Debido a sus estrictas pautas, menos de 100 corredores han podido obtener esta prestigiosa licencia hasta la fecha.
Estamos orgullosos de ser un corredor aprobado por la FSCA desde 2012 y nos esforzamos por brindarles a nuestros clientes un entorno comercial.
GCMT Limited Trading como CMTrading, es un corredor de valores registrado en Seychelles con el número de registro de empresa 8425982-1 y está autorizado y regulado por la Autoridad de Servicios Financieros (FSA) de Seychelles, con número de licencia SD070.
Haciendo clic en el link que aparece a bajo, será dirigido a nuestra página de varios tipos de cuenta, que incluye detalles sobre los servicios que ofrece cada una. Puede seleccionar la opción que mejor se adapte a sus necesidades.
https://es.cmtrading.com/account-types/?lang=es#/
Estare encantado de solucionar cualquier duda que le pueda surgir .
Quedo a la espera de su respuesta.
Un saludo,
EL Equipo de CMTrading
CMTrading: Online Trading - CFD Trading - Online Investing 🥇
CMTrading is one of the world's most innovative brokers , offering a wide variety of advanced trading solutions. START TRADING CMTrading
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6737243"
["name"]=>
string(15) "Camilo Martinez"
["email"]=>
string(29) "camilo.martinez@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "6509ef58dab3835b27dca301"
["external_id"]=>
string(11) "ACC11734136"
}
}
}
["first_contact_reply"]=>
NULL
["admin_assignee_id"]=>
int(6737243)
["team_assignee_id"]=>
NULL
["open"]=>
bool(false)
["state"]=>
string(6) "closed"
["read"]=>
bool(true)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
NULL
["time_to_first_close"]=>
NULL
["time_to_last_close"]=>
NULL
["median_time_to_reply"]=>
NULL
["first_contact_reply_at"]=>
NULL
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
NULL
["first_close_at"]=>
NULL
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
NULL
["last_admin_reply_at"]=>
NULL
["last_close_at"]=>
NULL
["last_closed_by_id"]=>
NULL
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(11)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6737243"
}
}
}
["title"]=>
string(17) "Falta de contacto"
["custom_attributes"]=>
array(1) {
["Language"]=>
string(7) "English"
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[46]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "384821"
["created_at"]=>
int(1696431075)
["updated_at"]=>
int(1701365877)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(8) "whatsapp"
["id"]=>
string(6) "188748"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(0) ""
["body"]=>
string(257) "¡Hola, bienvenido a CMTrading!
¡Hola, bienvenido a CMTrading! Si necesitas alguna ayuda, por favor, no dudes en clicar abajo y contactarse con nuestro equipo de soporte. Estamos aquí para ayudarte en todo lo que podamos.
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6737243"
["name"]=>
string(15) "Camilo Martinez"
["email"]=>
string(29) "camilo.martinez@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "6509ef58dab3835b27dca301"
["external_id"]=>
string(11) "ACC11734136"
}
}
}
["first_contact_reply"]=>
array(3) {
["created_at"]=>
int(1698792417)
["type"]=>
string(8) "whatsapp"
["url"]=>
NULL
}
["admin_assignee_id"]=>
int(6737243)
["team_assignee_id"]=>
NULL
["open"]=>
bool(false)
["state"]=>
string(6) "closed"
["read"]=>
bool(false)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
int(37179)
["time_to_first_close"]=>
int(1082277)
["time_to_last_close"]=>
int(1082277)
["median_time_to_reply"]=>
int(37179)
["first_contact_reply_at"]=>
int(1698792417)
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
int(1698855579)
["first_close_at"]=>
int(1701365877)
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
int(1698792417)
["last_admin_reply_at"]=>
int(1701365873)
["last_close_at"]=>
int(1701365877)
["last_closed_by_id"]=>
int(6737243)
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(28)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(2) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6737243"
}
[1]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "5633674"
}
}
}
["title"]=>
NULL
["custom_attributes"]=>
array(2) {
["Language"]=>
string(7) "English"
["Latest workspace phone number"]=>
string(13) "+441917430965"
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[47]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "446214"
["created_at"]=>
int(1701358127)
["updated_at"]=>
int(1701365756)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(8) "whatsapp"
["id"]=>
string(6) "270599"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(0) ""
["body"]=>
string(285) "مرحبًا بك في سي إم ترادينغ! إذا كنت بحاجة إلى أي مساعدة، فلا تتردد في النقر أدناه والتواصل مع فريق الدعم لدينا. نحن هنا لمساعدتك بأي طريقة ممكنة.
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6824083"
["name"]=>
string(6) "gisele"
["email"]=>
string(22) "gisele.s@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "65689636f5d1ae4d6191ee10"
["external_id"]=>
string(11) "ACC11859780"
}
}
}
["first_contact_reply"]=>
NULL
["admin_assignee_id"]=>
int(6824083)
["team_assignee_id"]=>
NULL
["open"]=>
bool(true)
["state"]=>
string(4) "open"
["read"]=>
bool(false)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
NULL
["time_to_first_close"]=>
NULL
["time_to_last_close"]=>
NULL
["median_time_to_reply"]=>
NULL
["first_contact_reply_at"]=>
NULL
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
NULL
["first_close_at"]=>
NULL
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
NULL
["last_admin_reply_at"]=>
NULL
["last_close_at"]=>
NULL
["last_closed_by_id"]=>
NULL
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(4)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6824083"
}
}
}
["title"]=>
NULL
["custom_attributes"]=>
array(2) {
["Created by"]=>
int(6824083)
["Language"]=>
string(7) "English"
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[48]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "446354"
["created_at"]=>
int(1701365725)
["updated_at"]=>
int(1701365727)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(5) "email"
["id"]=>
string(11) "21911172265"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(18) "Missed appointment"
["body"]=>
string(484) "Dear STELLA
We have been trying to contact you today at our scheduled time, however unfortunately we could not reach you.
Let us know when you will be available, so that we can re-schedule our appointment. We will be expecting your reply.
Kind Regards,
CMTrading Team
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "5713389"
["name"]=>
string(12) "Marius Chelu"
["email"]=>
string(26) "marius.chelu@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "652995a1518e6540a2700e36"
["external_id"]=>
string(11) "ACC11778490"
}
}
}
["first_contact_reply"]=>
NULL
["admin_assignee_id"]=>
int(5713389)
["team_assignee_id"]=>
int(5543425)
["open"]=>
bool(true)
["state"]=>
string(4) "open"
["read"]=>
bool(false)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
NULL
["time_to_first_close"]=>
NULL
["time_to_last_close"]=>
NULL
["median_time_to_reply"]=>
NULL
["first_contact_reply_at"]=>
NULL
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
NULL
["first_close_at"]=>
NULL
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
NULL
["last_admin_reply_at"]=>
NULL
["last_close_at"]=>
NULL
["last_closed_by_id"]=>
NULL
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(3)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "5713389"
}
}
}
["title"]=>
string(18) "Missed appointment"
["custom_attributes"]=>
array(1) {
["Created by"]=>
int(5713389)
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[49]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "445566"
["created_at"]=>
int(1701330479)
["updated_at"]=>
int(1701365641)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(5) "email"
["id"]=>
string(11) "21911165710"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(52) "CMTrading: Withdrawal Request Confirmation 141195680"
["body"]=>
string(2169) "Dear Maria,
Thank you for choosing CMTrading! We hope this message finds you well.
We want to confirm that we have received your withdrawal request for 270$ . Your request is being processed promptly, and we'd like to provide you with some important details regarding your withdrawal:
1) The withdrawn funds will be sent back to you using the method of split payment . The amount of 250 will proceed back to your card ending **8362.
The remaining amount of 20$ can be processed back to you via skrill.To facilitate the smooth processing of your withdrawal, we will need you to provide us with your skrill account . These documents are essential to ensure that the funds are delivered to the correct destination securely.
2) We regret to inform you that, based on our records, you have not met the volume requirement for the bonuses below. As a result, the credited bonus amount will be removed from your withdrawal. However, if you wish to cancel the withdrawal at this time, the bonus amount will remain in your account, and you can continue trading to generate the required volume for the bonus.
3) Please take note that your withdrawal may be subject to specific fees, contingent upon the nature of your withdrawal.
A 2.5% fee is applicable to withdrawals made prior to the closing of your account
Please do not hesitate to reach out if you have any specific instructions or further questions regarding your withdrawal.
We value your trust in CMTrading and are committed to providing you with a seamless experience. Your withdrawal request is important to us, and we will do our utmost to ensure a smooth process.
Kind Regards,
CMTrading Team
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6644572"
["name"]=>
string(16) "Andreas Neofytou"
["email"]=>
string(30) "andreas.neofytou@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "655672d7c628c4a56c7b4fca"
["external_id"]=>
string(11) "ACC11840762"
}
}
}
["first_contact_reply"]=>
array(3) {
["created_at"]=>
int(1701365184)
["type"]=>
NULL
["url"]=>
NULL
}
["admin_assignee_id"]=>
int(5573588)
["team_assignee_id"]=>
int(5543425)
["open"]=>
bool(false)
["state"]=>
string(6) "closed"
["read"]=>
bool(false)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
int(0)
["time_to_admin_reply"]=>
int(409)
["time_to_first_close"]=>
int(444)
["time_to_last_close"]=>
int(444)
["median_time_to_reply"]=>
int(409)
["first_contact_reply_at"]=>
int(1701365184)
["first_assignment_at"]=>
int(1701365184)
["first_admin_reply_at"]=>
int(1701365593)
["first_close_at"]=>
int(1701365628)
["last_assignment_at"]=>
int(1701365186)
["last_assignment_admin_reply_at"]=>
int(1701365593)
["last_contact_reply_at"]=>
int(1701365184)
["last_admin_reply_at"]=>
int(1701365593)
["last_close_at"]=>
int(1701365628)
["last_closed_by_id"]=>
int(5573588)
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(2)
["count_conversation_parts"]=>
int(11)
}
["conversation_rating"]=>
array(5) {
["rating"]=>
NULL
["remark"]=>
NULL
["created_at"]=>
int(1701365640)
["contact"]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "655672d7c628c4a56c7b4fca"
["external_id"]=>
string(11) "ACC11840762"
}
["teammate"]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "5573588"
}
}
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(2) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6644572"
}
[1]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "5573588"
}
}
}
["title"]=>
string(52) "CMTrading: Withdrawal Request Confirmation 141195680"
["custom_attributes"]=>
array(1) {
["Created by"]=>
int(6644572)
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[50]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "380676"
["created_at"]=>
int(1696004813)
["updated_at"]=>
int(1701365627)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(8) "whatsapp"
["id"]=>
string(6) "183475"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(0) ""
["body"]=>
string(257) "¡Hola, bienvenido a CMTrading!
¡Hola, bienvenido a CMTrading! Si necesitas alguna ayuda, por favor, no dudes en clicar abajo y contactarse con nuestro equipo de soporte. Estamos aquí para ayudarte en todo lo que podamos.
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6671506"
["name"]=>
string(13) "Cesar Mosalve"
["email"]=>
string(27) "cesar.mosalve@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "6515bc662476774cd88ca90e"
["external_id"]=>
string(11) "ACC11751438"
}
}
}
["first_contact_reply"]=>
array(3) {
["created_at"]=>
int(1696288738)
["type"]=>
string(8) "whatsapp"
["url"]=>
NULL
}
["admin_assignee_id"]=>
int(6530574)
["team_assignee_id"]=>
int(5615643)
["open"]=>
bool(true)
["state"]=>
string(4) "open"
["read"]=>
bool(false)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
int(93600)
["time_to_admin_reply"]=>
NULL
["time_to_first_close"]=>
int(99431)
["time_to_last_close"]=>
int(99431)
["median_time_to_reply"]=>
int(984)
["first_contact_reply_at"]=>
int(1696288738)
["first_assignment_at"]=>
int(1696447471)
["first_admin_reply_at"]=>
int(1696288952)
["first_close_at"]=>
int(1696487831)
["last_assignment_at"]=>
int(1696520758)
["last_assignment_admin_reply_at"]=>
int(1696882026)
["last_contact_reply_at"]=>
int(1701354243)
["last_admin_reply_at"]=>
int(1701365628)
["last_close_at"]=>
int(1696487831)
["last_closed_by_id"]=>
int(5560386)
["count_reopens"]=>
int(1)
["count_assignments"]=>
int(6)
["count_conversation_parts"]=>
int(170)
}
["conversation_rating"]=>
array(5) {
["rating"]=>
int(4)
["remark"]=>
NULL
["created_at"]=>
int(1696487843)
["contact"]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "6515bc662476774cd88ca90e"
["external_id"]=>
string(11) "ACC11751438"
}
["teammate"]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "5560386"
}
}
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(3) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "5560386"
}
[1]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "5607070"
}
[2]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6530574"
}
}
}
["title"]=>
NULL
["custom_attributes"]=>
array(1) {
["Language"]=>
string(7) "English"
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[51]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "369950"
["created_at"]=>
int(1695150568)
["updated_at"]=>
int(1701365573)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(8) "whatsapp"
["id"]=>
string(6) "171351"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(0) ""
["body"]=>
string(257) "¡Hola, bienvenido a CMTrading!
¡Hola, bienvenido a CMTrading! Si necesitas alguna ayuda, por favor, no dudes en clicar abajo y contactarse con nuestro equipo de soporte. Estamos aquí para ayudarte en todo lo que podamos.
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6737243"
["name"]=>
string(15) "Camilo Martinez"
["email"]=>
string(29) "camilo.martinez@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "6504781556576824525befb5"
["external_id"]=>
string(11) "ACC11728518"
}
}
}
["first_contact_reply"]=>
array(3) {
["created_at"]=>
int(1696470753)
["type"]=>
string(8) "whatsapp"
["url"]=>
NULL
}
["admin_assignee_id"]=>
int(6737243)
["team_assignee_id"]=>
NULL
["open"]=>
bool(false)
["state"]=>
string(6) "closed"
["read"]=>
bool(false)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
int(32769)
["time_to_first_close"]=>
int(1028826)
["time_to_last_close"]=>
int(2028773)
["median_time_to_reply"]=>
int(30836)
["first_contact_reply_at"]=>
int(1696470753)
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
int(1696514769)
["first_close_at"]=>
int(1698940026)
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
int(1696543079)
["last_admin_reply_at"]=>
int(1701365571)
["last_close_at"]=>
int(1701365573)
["last_closed_by_id"]=>
int(6737243)
["count_reopens"]=>
int(2)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(47)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(2) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6737243"
}
[1]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "5633674"
}
}
}
["title"]=>
NULL
["custom_attributes"]=>
array(2) {
["Language"]=>
string(7) "English"
["Latest workspace phone number"]=>
string(13) "+441917430965"
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[52]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "375602"
["created_at"]=>
int(1695666407)
["updated_at"]=>
int(1701365500)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(8) "whatsapp"
["id"]=>
string(6) "177495"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(0) ""
["body"]=>
string(257) "¡Hola, bienvenido a CMTrading!
¡Hola, bienvenido a CMTrading! Si necesitas alguna ayuda, por favor, no dudes en clicar abajo y contactarse con nuestro equipo de soporte. Estamos aquí para ayudarte en todo lo que podamos.
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6737243"
["name"]=>
string(15) "Camilo Martinez"
["email"]=>
string(29) "camilo.martinez@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "65036e7c4c59cb6d7d27fc1c"
["external_id"]=>
string(11) "ACC11727330"
}
}
}
["first_contact_reply"]=>
array(3) {
["created_at"]=>
int(1695849976)
["type"]=>
string(8) "whatsapp"
["url"]=>
NULL
}
["admin_assignee_id"]=>
int(6737243)
["team_assignee_id"]=>
NULL
["open"]=>
bool(false)
["state"]=>
string(6) "closed"
["read"]=>
bool(false)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
NULL
["time_to_first_close"]=>
int(22402)
["time_to_last_close"]=>
int(2277100)
["median_time_to_reply"]=>
NULL
["first_contact_reply_at"]=>
int(1695849976)
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
int(1695850279)
["first_close_at"]=>
int(1695899602)
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
int(1695850382)
["last_admin_reply_at"]=>
int(1701365497)
["last_close_at"]=>
int(1701365500)
["last_closed_by_id"]=>
int(6737243)
["count_reopens"]=>
int(3)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(34)
}
["conversation_rating"]=>
array(5) {
["rating"]=>
NULL
["remark"]=>
NULL
["created_at"]=>
int(1695899614)
["contact"]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "65036e7c4c59cb6d7d27fc1c"
["external_id"]=>
string(11) "ACC11727330"
}
["teammate"]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "5633674"
}
}
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(2) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6737243"
}
[1]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "5633674"
}
}
}
["title"]=>
NULL
["custom_attributes"]=>
array(2) {
["Language"]=>
string(7) "Spanish"
["Latest workspace phone number"]=>
string(13) "+441917430965"
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[53]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "446322"
["created_at"]=>
int(1701363312)
["updated_at"]=>
int(1701365419)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(8) "whatsapp"
["id"]=>
string(6) "270878"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(0) ""
["body"]=>
string(226) "¡Bienvenido a CMTrading!
Al activar su cuenta, podrá beneficiarse de grandes ofertas. Háganos saber si desea obtener más información. ¿Le gustaría saber qué ofertas tenemos para usted?
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6865198"
["name"]=>
string(12) "Juan Vasquez"
["email"]=>
string(26) "juan.vasquez@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "6568bbb3680c51da05e2f7d1"
["external_id"]=>
string(11) "ACC11860413"
}
}
}
["first_contact_reply"]=>
array(3) {
["created_at"]=>
int(1701365187)
["type"]=>
string(8) "whatsapp"
["url"]=>
NULL
}
["admin_assignee_id"]=>
int(6865198)
["team_assignee_id"]=>
NULL
["open"]=>
bool(true)
["state"]=>
string(4) "open"
["read"]=>
bool(false)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
int(232)
["time_to_first_close"]=>
NULL
["time_to_last_close"]=>
NULL
["median_time_to_reply"]=>
int(232)
["first_contact_reply_at"]=>
int(1701365187)
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
int(1701365419)
["first_close_at"]=>
NULL
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
int(1701365187)
["last_admin_reply_at"]=>
int(1701365419)
["last_close_at"]=>
NULL
["last_closed_by_id"]=>
NULL
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(5)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6865198"
}
}
}
["title"]=>
NULL
["custom_attributes"]=>
array(2) {
["Language"]=>
string(7) "Spanish"
["Created by"]=>
int(6865198)
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[54]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "390377"
["created_at"]=>
int(1696945917)
["updated_at"]=>
int(1701365312)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(8) "whatsapp"
["id"]=>
string(6) "194940"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(0) ""
["body"]=>
string(257) "¡Hola, bienvenido a CMTrading!
¡Hola, bienvenido a CMTrading! Si necesitas alguna ayuda, por favor, no dudes en clicar abajo y contactarse con nuestro equipo de soporte. Estamos aquí para ayudarte en todo lo que podamos.
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6737243"
["name"]=>
string(15) "Camilo Martinez"
["email"]=>
string(29) "camilo.martinez@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "651da0b720cd56b207a81f2a"
["external_id"]=>
string(11) "ACC11761470"
}
}
}
["first_contact_reply"]=>
NULL
["admin_assignee_id"]=>
int(6737243)
["team_assignee_id"]=>
NULL
["open"]=>
bool(false)
["state"]=>
string(6) "closed"
["read"]=>
bool(false)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
NULL
["time_to_first_close"]=>
NULL
["time_to_last_close"]=>
NULL
["median_time_to_reply"]=>
NULL
["first_contact_reply_at"]=>
NULL
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
NULL
["first_close_at"]=>
NULL
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
NULL
["last_admin_reply_at"]=>
NULL
["last_close_at"]=>
NULL
["last_closed_by_id"]=>
NULL
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(25)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(2) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6737243"
}
[1]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "5633674"
}
}
}
["title"]=>
NULL
["custom_attributes"]=>
array(2) {
["Language"]=>
string(7) "English"
["Latest workspace phone number"]=>
string(13) "+441917430965"
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[55]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "402429"
["created_at"]=>
int(1697833306)
["updated_at"]=>
int(1701365300)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(5) "email"
["id"]=>
string(11) "21910798411"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(25) "Recibe Bono de Bienvenida"
["body"]=>
string(1479) "Hola Francy,
Soy Camilo Martinez su gerente de cuenta y me gustaría darle la bienvenida a CMTrading.
A continuacion le detallo un poco acerca de la empresa y sus prestaciones.
Haciendo clic en el link que aparece a bajo, será dirigido a nuestra página de varios tipos de cuenta, que incluye detalles sobre los servicios que ofrece cada una. Puede seleccionar la opción que mejor se adapte a sus necesidades.
https://es.cmtrading.com/account-types/?lang=es#/
Estare encantado de solucionar cualquier duda que le pueda surgir .
Quedo a la espera de su respuesta.
Un saludo,
EL Equipo de CMTrading
CMTrading: Online Trading - CFD Trading - Online Investing 🥇
CMTrading is one of the world's most innovative brokers , offering a wide variety of advanced trading solutions. START TRADING CMTrading
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6737243"
["name"]=>
string(15) "Camilo Martinez"
["email"]=>
string(29) "camilo.martinez@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "651da0b720cd56b207a81f2a"
["external_id"]=>
string(11) "ACC11761470"
}
}
}
["first_contact_reply"]=>
NULL
["admin_assignee_id"]=>
int(6737243)
["team_assignee_id"]=>
NULL
["open"]=>
bool(false)
["state"]=>
string(6) "closed"
["read"]=>
bool(false)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
NULL
["time_to_first_close"]=>
NULL
["time_to_last_close"]=>
NULL
["median_time_to_reply"]=>
NULL
["first_contact_reply_at"]=>
NULL
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
NULL
["first_close_at"]=>
NULL
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
NULL
["last_admin_reply_at"]=>
NULL
["last_close_at"]=>
NULL
["last_closed_by_id"]=>
NULL
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(9)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6737243"
}
}
}
["title"]=>
string(25) "Recibe Bono de Bienvenida"
["custom_attributes"]=>
array(0) {
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[56]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "431562"
["created_at"]=>
int(1700062875)
["updated_at"]=>
int(1701365220)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(8) "whatsapp"
["id"]=>
string(6) "247067"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(0) ""
["body"]=>
string(257) "¡Hola, bienvenido a CMTrading!
¡Hola, bienvenido a CMTrading! Si necesitas alguna ayuda, por favor, no dudes en clicar abajo y contactarse con nuestro equipo de soporte. Estamos aquí para ayudarte en todo lo que podamos.
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6737243"
["name"]=>
string(15) "Camilo Martinez"
["email"]=>
string(29) "camilo.martinez@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "65539dc76c31d102fca767d1"
["external_id"]=>
string(11) "ACC11834403"
}
}
}
["first_contact_reply"]=>
NULL
["admin_assignee_id"]=>
int(6737243)
["team_assignee_id"]=>
NULL
["open"]=>
bool(false)
["state"]=>
string(6) "closed"
["read"]=>
bool(false)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
NULL
["time_to_first_close"]=>
NULL
["time_to_last_close"]=>
NULL
["median_time_to_reply"]=>
NULL
["first_contact_reply_at"]=>
NULL
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
NULL
["first_close_at"]=>
NULL
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
NULL
["last_admin_reply_at"]=>
NULL
["last_close_at"]=>
NULL
["last_closed_by_id"]=>
NULL
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(18)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6737243"
}
}
}
["title"]=>
NULL
["custom_attributes"]=>
array(2) {
["Language"]=>
string(7) "English"
["Latest workspace phone number"]=>
string(13) "+441917430965"
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[57]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "446351"
["created_at"]=>
int(1701365212)
["updated_at"]=>
int(1701365217)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(5) "email"
["id"]=>
string(11) "21911172237"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(55) "CMTrading Funding: Corporate deposit account 141201792"
["body"]=>
string(458) "Dear Okeke,
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "5573588"
["name"]=>
string(15) "Annie Travascas"
["email"]=>
string(19) "annie@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "64df37f3b43abe9e234ff314"
["external_id"]=>
string(11) "ACC11672200"
}
}
}
["first_contact_reply"]=>
NULL
["admin_assignee_id"]=>
int(5573588)
["team_assignee_id"]=>
int(5543425)
["open"]=>
bool(false)
["state"]=>
string(6) "closed"
["read"]=>
bool(true)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
NULL
["time_to_first_close"]=>
NULL
["time_to_last_close"]=>
NULL
["median_time_to_reply"]=>
NULL
["first_contact_reply_at"]=>
NULL
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
NULL
["first_close_at"]=>
NULL
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
NULL
["last_admin_reply_at"]=>
NULL
["last_close_at"]=>
NULL
["last_closed_by_id"]=>
NULL
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(5)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "5573588"
}
}
}
["title"]=>
string(55) "CMTrading Funding: Corporate deposit account 141201792"
["custom_attributes"]=>
array(1) {
["Created by"]=>
int(5573588)
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(5) "topic"
["id"]=>
int(29160)
["name"]=>
string(7) "Deposit"
}
}
["total_count"]=>
int(1)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[58]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "443876"
["created_at"]=>
int(1701180186)
["updated_at"]=>
int(1701365214)
["waiting_since"]=>
int(1701180225)
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(8) "whatsapp"
["id"]=>
string(6) "266450"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(0) ""
["body"]=>
string(257) "¡Hola, bienvenido a CMTrading!
¡Hola, bienvenido a CMTrading! Si necesitas alguna ayuda, por favor, no dudes en clicar abajo y contactarse con nuestro equipo de soporte. Estamos aquí para ayudarte en todo lo que podamos.
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6737271"
["name"]=>
string(14) "Miguel Becerra"
["email"]=>
string(28) "miguel.becerra@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "65563787dfb8cc98f3ae7d95"
["external_id"]=>
string(11) "ACC11839924"
}
}
}
["first_contact_reply"]=>
array(3) {
["created_at"]=>
int(1701180224)
["type"]=>
string(8) "whatsapp"
["url"]=>
NULL
}
["admin_assignee_id"]=>
int(6737271)
["team_assignee_id"]=>
NULL
["open"]=>
bool(true)
["state"]=>
string(4) "open"
["read"]=>
bool(true)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
NULL
["time_to_first_close"]=>
NULL
["time_to_last_close"]=>
NULL
["median_time_to_reply"]=>
NULL
["first_contact_reply_at"]=>
int(1701180224)
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
NULL
["first_close_at"]=>
NULL
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
int(1701365213)
["last_admin_reply_at"]=>
NULL
["last_close_at"]=>
NULL
["last_closed_by_id"]=>
NULL
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(12)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6737271"
}
}
}
["title"]=>
NULL
["custom_attributes"]=>
array(1) {
["Language"]=>
string(7) "English"
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(5) "topic"
["id"]=>
int(45048)
["name"]=>
string(22) "how trade , help trade"
}
}
["total_count"]=>
int(1)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[59]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "446324"
["created_at"]=>
int(1701363638)
["updated_at"]=>
int(1701365201)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(5) "email"
["id"]=>
string(11) "21911171992"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(47) "CMTrading - Duplicate account has been Disabled"
["body"]=>
string(1481) "Dear Ali,
Thank you for choosing CMTrading!
We are writing this email to let you know that as part of our regulations, we had to disable your account with the email address ( omanoman81639@gmail.com and alir91381@gmail.com ) as it was viewed as a Duplicate account.
alir91831@gmail.com ) remains active and available for you.
If you're having trouble with your account password, please use the articles below to reset it based on the device you're using:
[App: Article Inserter]
[App: Article Inserter]
Should you have any questions or require any assistance, please do not hesitate to contact us.
Kind regards,
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6608800"
["name"]=>
string(15) "Marena Marnerou"
["email"]=>
string(29) "marena.marnerou@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "6568a63fe62919b3b1a86c6d"
["external_id"]=>
string(11) "ACC11860004"
}
}
}
["first_contact_reply"]=>
NULL
["admin_assignee_id"]=>
int(6608800)
["team_assignee_id"]=>
int(5543431)
["open"]=>
bool(false)
["state"]=>
string(6) "closed"
["read"]=>
bool(false)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(1) {
[0]=>
array(5) {
["type"]=>
string(3) "tag"
["id"]=>
string(7) "6947818"
["name"]=>
string(20) "Account Verification"
["applied_at"]=>
int(1701365201)
["applied_by"]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6608800"
}
}
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
NULL
["time_to_first_close"]=>
NULL
["time_to_last_close"]=>
NULL
["median_time_to_reply"]=>
NULL
["first_contact_reply_at"]=>
NULL
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
NULL
["first_close_at"]=>
NULL
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
NULL
["last_admin_reply_at"]=>
NULL
["last_close_at"]=>
NULL
["last_closed_by_id"]=>
NULL
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(6)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6608800"
}
}
}
["title"]=>
string(47) "CMTrading - Duplicate account has been Disabled"
["custom_attributes"]=>
array(1) {
["Created by"]=>
int(6608800)
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(5) "topic"
["id"]=>
int(29160)
["name"]=>
string(7) "Deposit"
}
}
["total_count"]=>
int(1)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[60]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "446350"
["created_at"]=>
int(1701365165)
["updated_at"]=>
int(1701365167)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(5) "email"
["id"]=>
string(11) "21911172225"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(33) "CMTrading - Account Verification!"
["body"]=>
string(443) "Dear Adebayo,
Thank you for choosing CMTrading!
We are pleased to announce your live account is fully verified! 😎
Should you require any further assistance, please do not hesitate to contact CMTrading.
Kind regards,
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6608800"
["name"]=>
string(15) "Marena Marnerou"
["email"]=>
string(29) "marena.marnerou@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "65688bc52f3cd8d0c40836a1"
["external_id"]=>
string(11) "ACC11859550"
}
}
}
["first_contact_reply"]=>
NULL
["admin_assignee_id"]=>
int(6608800)
["team_assignee_id"]=>
int(5543431)
["open"]=>
bool(false)
["state"]=>
string(6) "closed"
["read"]=>
bool(false)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(1) {
[0]=>
array(5) {
["type"]=>
string(3) "tag"
["id"]=>
string(7) "6947818"
["name"]=>
string(20) "Account Verification"
["applied_at"]=>
int(1701365166)
["applied_by"]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6608800"
}
}
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
NULL
["time_to_first_close"]=>
NULL
["time_to_last_close"]=>
NULL
["median_time_to_reply"]=>
NULL
["first_contact_reply_at"]=>
NULL
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
NULL
["first_close_at"]=>
NULL
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
NULL
["last_admin_reply_at"]=>
NULL
["last_close_at"]=>
NULL
["last_closed_by_id"]=>
NULL
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(4)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6608800"
}
}
}
["title"]=>
string(33) "CMTrading - Account Verification!"
["custom_attributes"]=>
array(1) {
["Created by"]=>
int(6608800)
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[61]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "375446"
["created_at"]=>
int(1695656546)
["updated_at"]=>
int(1701365159)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(8) "whatsapp"
["id"]=>
string(6) "177186"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(0) ""
["body"]=>
string(257) "¡Hola, bienvenido a CMTrading!
¡Hola, bienvenido a CMTrading! Si necesitas alguna ayuda, por favor, no dudes en clicar abajo y contactarse con nuestro equipo de soporte. Estamos aquí para ayudarte en todo lo que podamos.
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6737243"
["name"]=>
string(15) "Camilo Martinez"
["email"]=>
string(29) "camilo.martinez@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "65020774dae93e79a83f2fb1"
["external_id"]=>
string(11) "ACC11725537"
}
}
}
["first_contact_reply"]=>
NULL
["admin_assignee_id"]=>
int(6737243)
["team_assignee_id"]=>
NULL
["open"]=>
bool(false)
["state"]=>
string(6) "closed"
["read"]=>
bool(false)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
NULL
["time_to_first_close"]=>
NULL
["time_to_last_close"]=>
NULL
["median_time_to_reply"]=>
NULL
["first_contact_reply_at"]=>
NULL
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
NULL
["first_close_at"]=>
NULL
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
NULL
["last_admin_reply_at"]=>
NULL
["last_close_at"]=>
NULL
["last_closed_by_id"]=>
NULL
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(26)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(2) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6737243"
}
[1]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "5633674"
}
}
}
["title"]=>
NULL
["custom_attributes"]=>
array(2) {
["Language"]=>
string(7) "Spanish"
["Latest workspace phone number"]=>
string(13) "+441917430965"
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[62]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "445287"
["created_at"]=>
int(1701273198)
["updated_at"]=>
int(1701365091)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
NULL
["id"]=>
string(6) "445287"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(0) ""
["body"]=>
string(0) ""
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "5517183"
["name"]=>
string(18) "CMTrading Operator"
["email"]=>
string(29) "operator+csova697@intercom.io"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "655ec086c82e32f37918911a"
["external_id"]=>
string(11) "ACC11847624"
}
}
}
["first_contact_reply"]=>
NULL
["admin_assignee_id"]=>
int(6699551)
["team_assignee_id"]=>
int(5607399)
["open"]=>
bool(false)
["state"]=>
string(6) "closed"
["read"]=>
bool(false)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(1) {
[0]=>
array(5) {
["type"]=>
string(3) "tag"
["id"]=>
string(7) "8281090"
["name"]=>
string(15) "Support Tickets"
["applied_at"]=>
int(1701273202)
["applied_by"]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "5517183"
}
}
}
}
["priority"]=>
string(8) "priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
NULL
["time_to_first_close"]=>
NULL
["time_to_last_close"]=>
NULL
["median_time_to_reply"]=>
NULL
["first_contact_reply_at"]=>
NULL
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
NULL
["first_close_at"]=>
NULL
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
NULL
["last_admin_reply_at"]=>
NULL
["last_close_at"]=>
NULL
["last_closed_by_id"]=>
NULL
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(25)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(0) {
}
}
["title"]=>
NULL
["custom_attributes"]=>
array(2) {
["Ticket category"]=>
string(18) "Back-office ticket"
["Created by"]=>
int(6783668)
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
array(8) {
["type"]=>
string(6) "ticket"
["id"]=>
int(445287)
["url"]=>
string(61) "https://app.intercom.com/a/apps/csova697/conversations/445287"
["custom_attributes"]=>
array(5) {
["_default_title_"]=>
array(2) {
["value"]=>
NULL
["type"]=>
string(6) "string"
}
["_default_description_"]=>
array(2) {
["value"]=>
NULL
["type"]=>
string(6) "string"
}
["Device/Platform"]=>
array(2) {
["value"]=>
string(22) "CMTrading app Android "
["type"]=>
string(4) "list"
}
["Description"]=>
array(2) {
["value"]=>
string(86) "client is unable to open copy trade please contact him on his UAE number +971567569806"
["type"]=>
string(6) "string"
}
["Error - screenshot"]=>
array(2) {
["value"]=>
NULL
["type"]=>
string(5) "files"
}
}
["state"]=>
string(8) "resolved"
["ticket_type"]=>
string(16) "Technical Issues"
["ticket_type_description"]=>
string(140) "Page loading issues, Missing features in App or web trader, Missing account Values, Missing trades, Anything that is not supposed to happen."
["ticket_type_emoji"]=>
string(4) "🤓"
}
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[63]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "391404"
["created_at"]=>
int(1697026402)
["updated_at"]=>
int(1701365085)
["waiting_since"]=>
int(1701365085)
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(8) "whatsapp"
["id"]=>
string(6) "196227"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(0) ""
["body"]=>
string(252) "مرحبًا بك , معك المستشار المالي من سي إم ترادينغ! إذا كنت بحاجة إلى أي مساعدة، يمكنك التواصل معنا من خلال الرسائل عبر الواتساب
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6677975"
["name"]=>
string(14) "Nasib.Abdallah"
["email"]=>
string(28) "nasib.abdallah@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "65263ef64b2efce93b1f60c6"
["external_id"]=>
string(11) "ACC11772410"
}
}
}
["first_contact_reply"]=>
array(3) {
["created_at"]=>
int(1697030157)
["type"]=>
string(8) "whatsapp"
["url"]=>
NULL
}
["admin_assignee_id"]=>
int(6677975)
["team_assignee_id"]=>
int(5557149)
["open"]=>
bool(true)
["state"]=>
string(4) "open"
["read"]=>
bool(true)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
int(1087522)
["time_to_admin_reply"]=>
int(1678)
["time_to_first_close"]=>
int(743124)
["time_to_last_close"]=>
int(1769387)
["median_time_to_reply"]=>
int(191)
["first_contact_reply_at"]=>
int(1697030157)
["first_assignment_at"]=>
int(1699626079)
["first_admin_reply_at"]=>
int(1697031835)
["first_close_at"]=>
int(1698846081)
["last_assignment_at"]=>
int(1699627228)
["last_assignment_admin_reply_at"]=>
int(1699627807)
["last_contact_reply_at"]=>
int(1701365084)
["last_admin_reply_at"]=>
int(1701364978)
["last_close_at"]=>
int(1701337544)
["last_closed_by_id"]=>
int(6677975)
["count_reopens"]=>
int(8)
["count_assignments"]=>
int(6)
["count_conversation_parts"]=>
int(462)
}
["conversation_rating"]=>
array(5) {
["rating"]=>
NULL
["remark"]=>
NULL
["created_at"]=>
int(1698846105)
["contact"]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "65263ef64b2efce93b1f60c6"
["external_id"]=>
string(11) "ACC11772410"
}
["teammate"]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6677975"
}
}
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6677975"
}
}
}
["title"]=>
NULL
["custom_attributes"]=>
array(1) {
["Language"]=>
string(7) "English"
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[64]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "446348"
["created_at"]=>
int(1701365080)
["updated_at"]=>
int(1701365083)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(5) "email"
["id"]=>
string(11) "21911172200"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(33) "CMTrading - Account Verification!"
["body"]=>
string(442) "Dear Ebirim,
Thank you for choosing CMTrading!
We are pleased to announce your live account is fully verified! 😎
Should you require any further assistance, please do not hesitate to contact CMTrading.
Kind regards,
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6608800"
["name"]=>
string(15) "Marena Marnerou"
["email"]=>
string(29) "marena.marnerou@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "6568b85c650391df46f1734a"
["external_id"]=>
string(11) "ACC11860332"
}
}
}
["first_contact_reply"]=>
NULL
["admin_assignee_id"]=>
int(6608800)
["team_assignee_id"]=>
int(5543431)
["open"]=>
bool(false)
["state"]=>
string(6) "closed"
["read"]=>
bool(true)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(1) {
[0]=>
array(5) {
["type"]=>
string(3) "tag"
["id"]=>
string(7) "6947818"
["name"]=>
string(20) "Account Verification"
["applied_at"]=>
int(1701365083)
["applied_by"]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6608800"
}
}
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
NULL
["time_to_first_close"]=>
NULL
["time_to_last_close"]=>
NULL
["median_time_to_reply"]=>
NULL
["first_contact_reply_at"]=>
NULL
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
NULL
["first_close_at"]=>
NULL
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
NULL
["last_admin_reply_at"]=>
NULL
["last_close_at"]=>
NULL
["last_closed_by_id"]=>
NULL
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(4)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6608800"
}
}
}
["title"]=>
string(33) "CMTrading - Account Verification!"
["custom_attributes"]=>
array(1) {
["Created by"]=>
int(6608800)
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[65]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "446326"
["created_at"]=>
int(1701363803)
["updated_at"]=>
int(1701365057)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(5) "email"
["id"]=>
string(11) "21911172017"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
NULL
["body"]=>
string(487) "Dear Morithi,
Thank you for choosing CMTrading!
We would like to inform you that we have tried calling you but unfortunately, you were not available.
Please let us know when would be the best time to contact you.
Kindest Regards,
CMTrading Team
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "5633669"
["name"]=>
string(14) "sofia nicolaou"
["email"]=>
string(28) "sofia.nicolaou@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "64d14253358756e35f03499f"
["external_id"]=>
string(11) "ACC11657024"
}
}
}
["first_contact_reply"]=>
NULL
["admin_assignee_id"]=>
int(5633669)
["team_assignee_id"]=>
NULL
["open"]=>
bool(false)
["state"]=>
string(6) "closed"
["read"]=>
bool(false)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
NULL
["time_to_first_close"]=>
NULL
["time_to_last_close"]=>
NULL
["median_time_to_reply"]=>
NULL
["first_contact_reply_at"]=>
NULL
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
NULL
["first_close_at"]=>
NULL
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
NULL
["last_admin_reply_at"]=>
NULL
["last_close_at"]=>
NULL
["last_closed_by_id"]=>
NULL
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(3)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "5633669"
}
}
}
["title"]=>
NULL
["custom_attributes"]=>
array(1) {
["Created by"]=>
int(5633669)
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[66]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "446334"
["created_at"]=>
int(1701364194)
["updated_at"]=>
int(1701365054)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(5) "email"
["id"]=>
string(11) "21911172075"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(23) "CM TRADING COMPANY INFO"
["body"]=>
string(2676) "Dear Russel,
Following our phone conversation, please find below information as promised regarding CMTrading.
Simply click on the below section of interest for immediate access:
Contact Us + Whatsapp Phone Number: +27798699999
License and Regulations
History of the Company
Manual or Copy Trading
To learn how to trade, please visit our Educational Page free e-books, online webinars, training videos and many more. These training tools will provide you guidance on how to manually trade.
We also provide CopyKat Social Trading. You can view our below article on CopyKat to see how simple it is to use.
[App: Article Inserter]
Mobile App
You can easily install our CMTrading app from Play Store or App Store . Simply search for CMTrading and click on Install.
Welcome Bonus Structure:
Feel free to visit our Help Centre
Kind Regards,
Account Manager
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "5633669"
["name"]=>
string(14) "sofia nicolaou"
["email"]=>
string(28) "sofia.nicolaou@cmtrading.com"
}
["attachments"]=>
array(1) {
[0]=>
array(7) {
["type"]=>
string(6) "upload"
["name"]=>
string(26) "Big Movers 30 November.pdf"
["url"]=>
string(123) "https://cmtrading-36b47573bafd.intercom-attachments-1.com/i/o/897427678/510f3343024036db32a1a305/Big+Movers+30+November.pdf"
["content_type"]=>
string(15) "application/pdf"
["filesize"]=>
int(550982)
["width"]=>
NULL
["height"]=>
NULL
}
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "64bfcc5126ad4b2aba2b6295"
["external_id"]=>
string(11) "ACC11619876"
}
}
}
["first_contact_reply"]=>
NULL
["admin_assignee_id"]=>
int(5633669)
["team_assignee_id"]=>
NULL
["open"]=>
bool(false)
["state"]=>
string(6) "closed"
["read"]=>
bool(false)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
NULL
["time_to_first_close"]=>
NULL
["time_to_last_close"]=>
NULL
["median_time_to_reply"]=>
NULL
["first_contact_reply_at"]=>
NULL
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
NULL
["first_close_at"]=>
NULL
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
NULL
["last_admin_reply_at"]=>
NULL
["last_close_at"]=>
NULL
["last_closed_by_id"]=>
NULL
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(4)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "5633669"
}
}
}
["title"]=>
string(23) "CM TRADING COMPANY INFO"
["custom_attributes"]=>
array(2) {
["Created by"]=>
int(5633669)
["Language"]=>
string(7) "English"
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[67]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "402278"
["created_at"]=>
int(1697819008)
["updated_at"]=>
int(1701365034)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(5) "email"
["id"]=>
string(11) "21910797201"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(25) "Recibe Bono de Bienvenida"
["body"]=>
string(1511) "Hola Johan,
Soy Camilo Martinez su gerente de cuenta y me gustaría darle la bienvenida a CMTrading.
A continuacion le detallo un poco acerca de la empresa y sus prestaciones.
Haciendo clic en el link que aparece a bajo, será dirigido a nuestra página de varios tipos de cuenta, que incluye detalles sobre los servicios que ofrece cada una. Puede seleccionar la opción que mejor se adapte a sus necesidades.
https://es.cmtrading.com/account-types/?lang=es#/
Estare encantado de solucionar cualquier duda que le pueda surgir .
Quedo a la espera de su respuesta.
Un saludo,
EL Equipo de CMTrading
CMTrading: Online Trading - CFD Trading - Online Investing 🥇
CMTrading is one of the world's most innovative brokers , offering a wide variety of advanced trading solutions. START TRADING CMTrading
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6737243"
["name"]=>
string(15) "Camilo Martinez"
["email"]=>
string(29) "camilo.martinez@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "65020774dae93e79a83f2fb1"
["external_id"]=>
string(11) "ACC11725537"
}
}
}
["first_contact_reply"]=>
NULL
["admin_assignee_id"]=>
int(6737243)
["team_assignee_id"]=>
NULL
["open"]=>
bool(false)
["state"]=>
string(6) "closed"
["read"]=>
bool(false)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
NULL
["time_to_first_close"]=>
NULL
["time_to_last_close"]=>
NULL
["median_time_to_reply"]=>
NULL
["first_contact_reply_at"]=>
NULL
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
NULL
["first_close_at"]=>
NULL
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
NULL
["last_admin_reply_at"]=>
NULL
["last_close_at"]=>
NULL
["last_closed_by_id"]=>
NULL
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(13)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6737243"
}
}
}
["title"]=>
string(25) "Recibe Bono de Bienvenida"
["custom_attributes"]=>
array(1) {
["Latest workspace phone number"]=>
string(13) "+441917430965"
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[68]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "425087"
["created_at"]=>
int(1699539411)
["updated_at"]=>
int(1701364978)
["waiting_since"]=>
int(1701351711)
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(8) "whatsapp"
["id"]=>
string(6) "237594"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(0) ""
["body"]=>
string(78) "مرحبًا كيف امورك, كل شي تمام ؟
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6668437"
["name"]=>
string(12) "Basel Khateb"
["email"]=>
string(26) "basel.khateb@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "654ce2947785827377f5b8d4"
["external_id"]=>
string(11) "ACC11829534"
}
}
}
["first_contact_reply"]=>
array(3) {
["created_at"]=>
int(1699539451)
["type"]=>
string(8) "whatsapp"
["url"]=>
NULL
}
["admin_assignee_id"]=>
NULL
["team_assignee_id"]=>
int(5557149)
["open"]=>
bool(true)
["state"]=>
string(4) "open"
["read"]=>
bool(true)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
int(32426)
["time_to_admin_reply"]=>
int(182)
["time_to_first_close"]=>
int(593386)
["time_to_last_close"]=>
int(593386)
["median_time_to_reply"]=>
int(23)
["first_contact_reply_at"]=>
int(1699539451)
["first_assignment_at"]=>
int(1699611477)
["first_admin_reply_at"]=>
int(1699539633)
["first_close_at"]=>
int(1701083237)
["last_assignment_at"]=>
int(1701354755)
["last_assignment_admin_reply_at"]=>
int(1701351038)
["last_contact_reply_at"]=>
int(1701364977)
["last_admin_reply_at"]=>
int(1701351697)
["last_close_at"]=>
int(1701083237)
["last_closed_by_id"]=>
int(6725203)
["count_reopens"]=>
int(1)
["count_assignments"]=>
int(5)
["count_conversation_parts"]=>
int(525)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(2) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6668437"
}
[1]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6758266"
}
}
}
["title"]=>
NULL
["custom_attributes"]=>
array(1) {
["Language"]=>
string(6) "Arabic"
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[69]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "445434"
["created_at"]=>
int(1701291321)
["updated_at"]=>
int(1701364960)
["waiting_since"]=>
int(1701291322)
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(8) "whatsapp"
["id"]=>
string(10) "1945921336"
["delivered_as"]=>
string(18) "customer_initiated"
["subject"]=>
string(0) ""
["body"]=>
string(55) "Hi, I need assistance regarding making a deposit
"
["author"]=>
array(4) {
["type"]=>
string(4) "lead"
["id"]=>
string(24) "6567a53a0361350a9d995fb7"
["name"]=>
string(8) "Fernando"
["email"]=>
string(0) ""
}
["attachments"]=>
array(0) {
}
["url"]=>
string(26) "https://wa.me/+35796148806"
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "6567a53a0361350a9d995fb7"
["external_id"]=>
string(45) "whatsapp:75a83e4b-c3ae-40b4-a63a-b7d0705a8c0f"
}
}
}
["first_contact_reply"]=>
array(3) {
["created_at"]=>
int(1701291321)
["type"]=>
string(8) "whatsapp"
["url"]=>
string(26) "https://wa.me/+35796148806"
}
["admin_assignee_id"]=>
NULL
["team_assignee_id"]=>
int(5635183)
["open"]=>
bool(true)
["state"]=>
string(4) "open"
["read"]=>
bool(true)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(1) {
[0]=>
array(5) {
["type"]=>
string(3) "tag"
["id"]=>
string(7) "8293573"
["name"]=>
string(19) "WA Conversion Latam"
["applied_at"]=>
int(1701291323)
["applied_by"]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "5517183"
}
}
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
NULL
["time_to_first_close"]=>
NULL
["time_to_last_close"]=>
NULL
["median_time_to_reply"]=>
NULL
["first_contact_reply_at"]=>
int(1701291321)
["first_assignment_at"]=>
int(1701291322)
["first_admin_reply_at"]=>
NULL
["first_close_at"]=>
NULL
["last_assignment_at"]=>
int(1701291326)
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
int(1701364959)
["last_admin_reply_at"]=>
NULL
["last_close_at"]=>
NULL
["last_closed_by_id"]=>
NULL
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(2)
["count_conversation_parts"]=>
int(7)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(0) {
}
}
["title"]=>
string(0) ""
["custom_attributes"]=>
array(1) {
["Language"]=>
string(7) "English"
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(2) {
[0]=>
array(3) {
["type"]=>
string(5) "topic"
["id"]=>
int(29160)
["name"]=>
string(7) "Deposit"
}
[1]=>
array(3) {
["type"]=>
string(5) "topic"
["id"]=>
int(45050)
["name"]=>
string(47) "how to deposit, help to deposit, Failed deposit"
}
}
["total_count"]=>
int(2)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[70]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "441391"
["created_at"]=>
int(1701363199)
["updated_at"]=>
int(1701364940)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(12) "conversation"
["id"]=>
string(8) "24326564"
["delivered_as"]=>
string(9) "automated"
["subject"]=>
string(0) ""
["body"]=>
string(992) "
Hey Simon,
Your live account needs funding! watch this short video for help on this. then click on the button.
VIDEO
And of course, if you have any questions, just click on Messenger!
"
["author"]=>
array(4) {
["type"]=>
string(4) "team"
["id"]=>
string(7) "5607399"
["name"]=>
string(28) "Customer Support - Live Chat"
["email"]=>
string(49) "csova697@cmtrading-36b47573bafd.intercom-mail.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "655dc9bd523514f93c234c7c"
["external_id"]=>
string(11) "ACC11846667"
}
}
}
["first_contact_reply"]=>
array(3) {
["created_at"]=>
int(1701363199)
["type"]=>
string(12) "conversation"
["url"]=>
string(46) "https://www.cmtrading.com/legal-documentation/"
}
["admin_assignee_id"]=>
int(6699551)
["team_assignee_id"]=>
int(5607399)
["open"]=>
bool(false)
["state"]=>
string(6) "closed"
["read"]=>
bool(true)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
int(4)
["time_to_admin_reply"]=>
int(1206)
["time_to_first_close"]=>
int(1741)
["time_to_last_close"]=>
int(1741)
["median_time_to_reply"]=>
int(1206)
["first_contact_reply_at"]=>
int(1701363199)
["first_assignment_at"]=>
int(1701363203)
["first_admin_reply_at"]=>
int(1701364405)
["first_close_at"]=>
int(1701364940)
["last_assignment_at"]=>
int(1701363203)
["last_assignment_admin_reply_at"]=>
int(1701364405)
["last_contact_reply_at"]=>
int(1701363199)
["last_admin_reply_at"]=>
int(1701364940)
["last_close_at"]=>
int(1701364940)
["last_closed_by_id"]=>
int(6699551)
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(1)
["count_conversation_parts"]=>
int(10)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6699551"
}
}
}
["title"]=>
NULL
["custom_attributes"]=>
array(1) {
["Language"]=>
string(7) "English"
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[71]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "446339"
["created_at"]=>
int(1701364452)
["updated_at"]=>
int(1701364922)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(5) "email"
["id"]=>
string(10) "1947202329"
["delivered_as"]=>
string(18) "customer_initiated"
["subject"]=>
string(18) "ACC11859550
"
["body"]=>
string(7731) " Hello. Kindly approve ASAP pls
Oluwaseun Adeniyi Team Leader Sales
GCMT Limited, with registration number 8425982-1, and registered address at Unit A, House of Francis, Ile Du Port, Mahe, Seychelles, holding a Securities Dealer license, is regulated by the Financial Services Authority (FSA), with license number SD070.GCMT South Africa PTY Ltd, with registration number 2013/045335/07 acting as a juristic representative of Blackstone Marketing SA (PTY) Ltd, with registered number 2010 / 010099/07 and registered address at 14th Floor Sandton City Office Towers, 158, 5th St. Sandton, 2196, South Africa, is regulated by the Financial Sector Conduct Authority (FSCA) in South Africa, with FSP license number 38782.Regulatory Notice: South African clients should take note that CMTrading marketing activities are conducted in South Africa through BLACKSTONE MARKETING SA (PTY) LTD, an authorized financial services provider. Any contractual arrangements resulting from any marketing activities will be between the client and GCMT Limited, situated and regulated in the Seychelles.General Risk Warning: CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing money. Risk Disclaimer
"
["author"]=>
array(4) {
["type"]=>
string(4) "user"
["id"]=>
string(24) "64a3e4c11e8fbb7e9f3bd780"
["name"]=>
string(22) "Oluwaseun Adeniyi test"
["email"]=>
string(31) "oluwaseun.adeniyi@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "64a3e4c11e8fbb7e9f3bd780"
["external_id"]=>
string(11) "ACC11570604"
}
}
}
["first_contact_reply"]=>
array(3) {
["created_at"]=>
int(1701364452)
["type"]=>
string(5) "email"
["url"]=>
NULL
}
["admin_assignee_id"]=>
int(6608800)
["team_assignee_id"]=>
int(5543431)
["open"]=>
bool(false)
["state"]=>
string(6) "closed"
["read"]=>
bool(false)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
int(1)
["time_to_admin_reply"]=>
int(455)
["time_to_first_close"]=>
int(458)
["time_to_last_close"]=>
int(458)
["median_time_to_reply"]=>
int(455)
["first_contact_reply_at"]=>
int(1701364452)
["first_assignment_at"]=>
int(1701364453)
["first_admin_reply_at"]=>
int(1701364907)
["first_close_at"]=>
int(1701364910)
["last_assignment_at"]=>
int(1701364907)
["last_assignment_admin_reply_at"]=>
int(1701364907)
["last_contact_reply_at"]=>
int(1701364452)
["last_admin_reply_at"]=>
int(1701364907)
["last_close_at"]=>
int(1701364910)
["last_closed_by_id"]=>
int(6608800)
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(3)
["count_conversation_parts"]=>
int(8)
}
["conversation_rating"]=>
array(5) {
["rating"]=>
NULL
["remark"]=>
NULL
["created_at"]=>
int(1701364921)
["contact"]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "64a3e4c11e8fbb7e9f3bd780"
["external_id"]=>
string(11) "ACC11570604"
}
["teammate"]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6608800"
}
}
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6608800"
}
}
}
["title"]=>
string(11) "ACC11859550"
["custom_attributes"]=>
array(1) {
["Language"]=>
string(7) "English"
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(2) {
[0]=>
array(3) {
["type"]=>
string(5) "topic"
["id"]=>
int(45048)
["name"]=>
string(22) "how trade , help trade"
}
[1]=>
array(3) {
["type"]=>
string(5) "topic"
["id"]=>
int(45051)
["name"]=>
string(29) "how to register , how to join"
}
}
["total_count"]=>
int(2)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[72]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "446346"
["created_at"]=>
int(1701364805)
["updated_at"]=>
int(1701364805)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(5) "email"
["id"]=>
string(11) "21911172177"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(9) "CMTrading"
["body"]=>
string(5045) "Hi Alaowei,
It was nice speaking with you today and I hope to speak with you again tomorrow.
Following our phone conversation, please find below information as promised regarding CMTrading.
Please find below our License and Regulations: CMTrading is a regulated broker since 2012.
Simply click on the below section of interest for immediate access:
License and Regulations
History of the Company
Benefits
1 . Free Education (vast variety of training tools
2 . Free Daily Trading Signals
3 . Free Market Updates and Daily News
4 . Free Webinars
5 . Market Analyst (silver account required) , who is going to provide you with a personal one-on-one training session over the phone with information regarding:
- Information about trading strategies
- Fundamental and Technical analysis
- How to stay consistent with risk management
6 . Security - CMTrading is fully regulated by FSCA and FSA .
7 . Access to CopyKat (silver account required) -
You should know that:
We are fully Regulated by the Financial Sector Conduct Authority(FSCA)
We are fully Regulated by the Financial Services Authority (FSA)
We are working with all local banks
We are an award winner - Best Financial Broker . For awards click here .
Segregated Accounts
Client funds are 100% separated from the company's funds
SSL
We keep client connection safe with a Secure Sockets Layer (SSL)
If you have any other questions please reach out to us.
Please find below our office addresses:
https://www.cmtrading.com/contact-us/#/
Mobile App
You can easily install our CMTrading app from Play Store or App Store . Simply search for CMTrading and click on Install.
Also please find attached some of the recent opportunities we have had in the markets.
Kind Regards,
CMTrading Team
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6819011"
["name"]=>
string(11) "Gift Owakah"
["email"]=>
string(25) "gift.owakah@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "6530969cf1a958ce4c9599a0"
["external_id"]=>
string(11) "ACC11785796"
}
}
}
["first_contact_reply"]=>
NULL
["admin_assignee_id"]=>
int(6819011)
["team_assignee_id"]=>
NULL
["open"]=>
bool(true)
["state"]=>
string(4) "open"
["read"]=>
bool(false)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
NULL
["time_to_first_close"]=>
NULL
["time_to_last_close"]=>
NULL
["median_time_to_reply"]=>
NULL
["first_contact_reply_at"]=>
NULL
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
NULL
["first_close_at"]=>
NULL
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
NULL
["last_admin_reply_at"]=>
NULL
["last_close_at"]=>
NULL
["last_closed_by_id"]=>
NULL
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(2)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6819011"
}
}
}
["title"]=>
string(9) "CMTrading"
["custom_attributes"]=>
array(1) {
["Created by"]=>
int(6819011)
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[73]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "446345"
["created_at"]=>
int(1701364706)
["updated_at"]=>
int(1701364709)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(5) "email"
["id"]=>
string(11) "21911172174"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(33) "CMTrading - Account Verification!"
["body"]=>
string(444) "Dear Mohammad,
Thank you for choosing CMTrading!
We are pleased to announce your live account is fully verified! 😎
Should you require any further assistance, please do not hesitate to contact CMTrading.
Kind regards,
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6608800"
["name"]=>
string(15) "Marena Marnerou"
["email"]=>
string(29) "marena.marnerou@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "6566fadcd63a302c661a7c60"
["external_id"]=>
string(11) "ACC11856440"
}
}
}
["first_contact_reply"]=>
NULL
["admin_assignee_id"]=>
int(6608800)
["team_assignee_id"]=>
int(5543431)
["open"]=>
bool(false)
["state"]=>
string(6) "closed"
["read"]=>
bool(false)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(1) {
[0]=>
array(5) {
["type"]=>
string(3) "tag"
["id"]=>
string(7) "6947818"
["name"]=>
string(20) "Account Verification"
["applied_at"]=>
int(1701364709)
["applied_by"]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6608800"
}
}
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
NULL
["time_to_first_close"]=>
NULL
["time_to_last_close"]=>
NULL
["median_time_to_reply"]=>
NULL
["first_contact_reply_at"]=>
NULL
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
NULL
["first_close_at"]=>
NULL
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
NULL
["last_admin_reply_at"]=>
NULL
["last_close_at"]=>
NULL
["last_closed_by_id"]=>
NULL
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(4)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6608800"
}
}
}
["title"]=>
string(33) "CMTrading - Account Verification!"
["custom_attributes"]=>
array(1) {
["Created by"]=>
int(6608800)
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[74]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "446310"
["created_at"]=>
int(1701362223)
["updated_at"]=>
int(1701364683)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
NULL
["id"]=>
string(6) "446310"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(0) ""
["body"]=>
string(0) ""
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "5517183"
["name"]=>
string(18) "CMTrading Operator"
["email"]=>
string(29) "operator+csova697@intercom.io"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "6536b1f459ff0ce8be2fd1f7"
["external_id"]=>
string(11) "ACC11794380"
}
}
}
["first_contact_reply"]=>
NULL
["admin_assignee_id"]=>
int(5573588)
["team_assignee_id"]=>
int(5543431)
["open"]=>
bool(false)
["state"]=>
string(6) "closed"
["read"]=>
bool(false)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
NULL
["time_to_first_close"]=>
NULL
["time_to_last_close"]=>
NULL
["median_time_to_reply"]=>
NULL
["first_contact_reply_at"]=>
NULL
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
NULL
["first_close_at"]=>
NULL
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
NULL
["last_admin_reply_at"]=>
NULL
["last_close_at"]=>
NULL
["last_closed_by_id"]=>
NULL
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(14)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(0) {
}
}
["title"]=>
NULL
["custom_attributes"]=>
array(2) {
["Ticket category"]=>
string(18) "Back-office ticket"
["Created by"]=>
int(6783668)
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
array(8) {
["type"]=>
string(6) "ticket"
["id"]=>
int(446310)
["url"]=>
string(61) "https://app.intercom.com/a/apps/csova697/conversations/446310"
["custom_attributes"]=>
array(3) {
["_default_title_"]=>
array(2) {
["value"]=>
string(27) "Bank statement for withdraw"
["type"]=>
string(6) "string"
}
["_default_description_"]=>
array(2) {
["value"]=>
string(27) "Bank statement for withdraw"
["type"]=>
string(6) "string"
}
["Documents"]=>
array(2) {
["value"]=>
array(1) {
[0]=>
int(897391385)
}
["type"]=>
string(5) "files"
}
}
["state"]=>
string(8) "resolved"
["ticket_type"]=>
string(20) "Onboarding documents"
["ticket_type_description"]=>
string(5) "vdsgv"
["ticket_type_emoji"]=>
string(4) "🎯"
}
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[75]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "446067"
["created_at"]=>
int(1701352447)
["updated_at"]=>
int(1701364682)
["waiting_since"]=>
int(1701352448)
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(5) "email"
["id"]=>
string(10) "1946828653"
["delivered_as"]=>
string(18) "customer_initiated"
["subject"]=>
string(52) "Proline - IBs - KYC Pending Compliance Review
"
["body"]=>
string(527) "Hi,
Please approve the following pending KYC:
AffiliateId:112570 KYP status changed to pending, Go to Compliance or Management Screen
Access Proline > Compliance > Pending KYP here.
"
["author"]=>
array(4) {
["type"]=>
string(4) "lead"
["id"]=>
string(24) "64a5169f5bea261fc38bee0e"
["name"]=>
string(29) "noreplypartners@cmtrading.com"
["email"]=>
string(29) "noreplypartners@cmtrading.com"
}
["attachments"]=>
array(1) {
[0]=>
array(7) {
["type"]=>
string(6) "upload"
["name"]=>
string(15) "Mail Attachment"
["url"]=>
string(206) "https://cmtrading-36b47573bafd.intercom-attachments-9.com/i/o/897200850/9ebbf06e8581c7109715ad9f/Mail+Attachment?expires=1701370430&signature=b79b25090a1132a4acccaf7f61f11253f7439285ecdcd3bbe66e2c1399178486"
["content_type"]=>
string(26) "application/force-download"
["filesize"]=>
int(608)
["width"]=>
NULL
["height"]=>
NULL
}
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "64a5169f5bea261fc38bee0e"
["external_id"]=>
string(36) "8266353b-f55a-46bb-aa2b-b6d6dbc0d902"
}
}
}
["first_contact_reply"]=>
array(3) {
["created_at"]=>
int(1701352447)
["type"]=>
string(5) "email"
["url"]=>
NULL
}
["admin_assignee_id"]=>
int(5570598)
["team_assignee_id"]=>
int(5543431)
["open"]=>
bool(true)
["state"]=>
string(4) "open"
["read"]=>
bool(true)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
int(1)
["time_to_admin_reply"]=>
NULL
["time_to_first_close"]=>
NULL
["time_to_last_close"]=>
NULL
["median_time_to_reply"]=>
NULL
["first_contact_reply_at"]=>
int(1701352447)
["first_assignment_at"]=>
int(1701352448)
["first_admin_reply_at"]=>
NULL
["first_close_at"]=>
NULL
["last_assignment_at"]=>
int(1701353014)
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
int(1701352447)
["last_admin_reply_at"]=>
NULL
["last_close_at"]=>
NULL
["last_closed_by_id"]=>
NULL
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(3)
["count_conversation_parts"]=>
int(7)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(0) {
}
}
["title"]=>
string(45) "Proline - IBs - KYC Pending Compliance Review"
["custom_attributes"]=>
array(1) {
["Language"]=>
string(7) "English"
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[76]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "446337"
["created_at"]=>
int(1701364344)
["updated_at"]=>
int(1701364679)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(5) "email"
["id"]=>
string(10) "1947199146"
["delivered_as"]=>
string(18) "customer_initiated"
["subject"]=>
string(32) "Kora - Login Notification
"
["body"]=>
string(5623) "
Login Notification Welcome back, CMT
We recorded a successful login to your Kora business account CMT on 30th Nov, 2023.
IP Address:
18.159.167.50
Location:
Frankfurt am Main, Hesse DE
Date | Time:
30th Nov, 2023 | 5:12 PM UTC
If you did not authorise this activity, change your password immediately and contact support@korapay.com
Why this email? We are committed to preserving your security and updating you on account activity.
Kora Our vision is to create a future void of digital financial barriers across Africa.
Lagos, Nigeria
"
["author"]=>
array(4) {
["type"]=>
string(4) "lead"
["id"]=>
string(24) "62ecbe503b3335920ef3c15f"
["name"]=>
string(7) "Korapay"
["email"]=>
string(19) "support@korapay.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "62ecbe503b3335920ef3c15f"
["external_id"]=>
string(36) "255a2964-cbcf-4771-9209-1047d465ca6c"
}
}
}
["first_contact_reply"]=>
array(3) {
["created_at"]=>
int(1701364344)
["type"]=>
string(5) "email"
["url"]=>
NULL
}
["admin_assignee_id"]=>
int(5573588)
["team_assignee_id"]=>
int(5543425)
["open"]=>
bool(false)
["state"]=>
string(6) "closed"
["read"]=>
bool(true)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
int(1)
["time_to_admin_reply"]=>
NULL
["time_to_first_close"]=>
int(335)
["time_to_last_close"]=>
int(335)
["median_time_to_reply"]=>
NULL
["first_contact_reply_at"]=>
int(1701364344)
["first_assignment_at"]=>
int(1701364345)
["first_admin_reply_at"]=>
NULL
["first_close_at"]=>
int(1701364679)
["last_assignment_at"]=>
int(1701364352)
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
int(1701364344)
["last_admin_reply_at"]=>
NULL
["last_close_at"]=>
int(1701364679)
["last_closed_by_id"]=>
int(5573588)
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(3)
["count_conversation_parts"]=>
int(6)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(0) {
}
}
["title"]=>
string(25) "Kora - Login Notification"
["custom_attributes"]=>
array(1) {
["Language"]=>
string(7) "English"
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(5) "topic"
["id"]=>
int(45055)
["name"]=>
string(49) "how to login, Can't login, help login, log in"
}
}
["total_count"]=>
int(1)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[77]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "439683"
["created_at"]=>
int(1700730862)
["updated_at"]=>
int(1701364674)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(5) "email"
["id"]=>
string(11) "21911117198"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(52) "CMTrading: Withdrawal Request Confirmation 141174642"
["body"]=>
string(1590) "Dear Mapaseka,
Thank you for choosing CMTrading! We hope this message finds you well.
We want to confirm that we have received your withdrawal request for R 500 amount. Your request is being processed promptly, and we'd like to provide you with some important details regarding your withdrawal:
1) The withdrawn funds will be sent back to you using the Wire payment method. To facilitate the smooth processing of your withdrawal, we will need your most recent copy of your bank statement . These documents are essential to ensure that the funds are delivered to the correct destination securely.
2) Please take note that your withdrawal may be subject to specific fees, contingent upon the nature of your withdrawal.
For local wire transfer withdrawals, a fee of $10 will be applied.
Please do not hesitate to reach out if you have any specific instructions or further questions regarding your withdrawal.
We value your trust in CMTrading and are committed to providing you with a seamless experience. Your withdrawal request is important to us, and we will do our utmost to ensure a smooth process.
Kind Regards,
CMTrading Team
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "5570740"
["name"]=>
string(11) "Andria Mina"
["email"]=>
string(25) "andria.mina@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "6536b1f459ff0ce8be2fd1f7"
["external_id"]=>
string(11) "ACC11794380"
}
}
}
["first_contact_reply"]=>
NULL
["admin_assignee_id"]=>
int(5570740)
["team_assignee_id"]=>
int(5543425)
["open"]=>
bool(false)
["state"]=>
string(6) "closed"
["read"]=>
bool(false)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
NULL
["time_to_first_close"]=>
NULL
["time_to_last_close"]=>
NULL
["median_time_to_reply"]=>
NULL
["first_contact_reply_at"]=>
NULL
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
NULL
["first_close_at"]=>
NULL
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
NULL
["last_admin_reply_at"]=>
NULL
["last_close_at"]=>
NULL
["last_closed_by_id"]=>
NULL
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(8)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(2) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "5570740"
}
[1]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "5573588"
}
}
}
["title"]=>
string(52) "CMTrading: Withdrawal Request Confirmation 141174642"
["custom_attributes"]=>
array(0) {
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[78]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "446257"
["created_at"]=>
int(1701360077)
["updated_at"]=>
int(1701364568)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(8) "whatsapp"
["id"]=>
string(6) "270685"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(0) ""
["body"]=>
string(245) "It was a pleasure talking to you today.
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6390598"
["name"]=>
string(13) "Nicos Michael"
["email"]=>
string(27) "nicos.michael@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "64f3962c15f82c19f38d8d60"
["external_id"]=>
string(11) "ACC11699544"
}
}
}
["first_contact_reply"]=>
array(3) {
["created_at"]=>
int(1701360168)
["type"]=>
string(8) "whatsapp"
["url"]=>
NULL
}
["admin_assignee_id"]=>
int(6390598)
["team_assignee_id"]=>
NULL
["open"]=>
bool(false)
["state"]=>
string(6) "closed"
["read"]=>
bool(false)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
int(77)
["time_to_first_close"]=>
int(3909)
["time_to_last_close"]=>
int(3909)
["median_time_to_reply"]=>
int(47)
["first_contact_reply_at"]=>
int(1701360168)
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
int(1701360245)
["first_close_at"]=>
int(1701364077)
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
int(1701362852)
["last_admin_reply_at"]=>
int(1701360245)
["last_close_at"]=>
int(1701364077)
["last_closed_by_id"]=>
int(6390598)
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(13)
}
["conversation_rating"]=>
array(5) {
["rating"]=>
int(4)
["remark"]=>
NULL
["created_at"]=>
int(1701364089)
["contact"]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "64f3962c15f82c19f38d8d60"
["external_id"]=>
string(11) "ACC11699544"
}
["teammate"]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6390598"
}
}
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6390598"
}
}
}
["title"]=>
NULL
["custom_attributes"]=>
array(2) {
["Language"]=>
string(7) "English"
["Created by"]=>
int(6390598)
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[79]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "445376"
["created_at"]=>
int(1701278966)
["updated_at"]=>
int(1701364543)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(8) "whatsapp"
["id"]=>
string(6) "268997"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(0) ""
["body"]=>
string(257) "¡Hola, bienvenido a CMTrading!
¡Hola, bienvenido a CMTrading! Si necesitas alguna ayuda, por favor, no dudes en clicar abajo y contactarse con nuestro equipo de soporte. Estamos aquí para ayudarte en todo lo que podamos.
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6671299"
["name"]=>
string(12) "Maria Garcia"
["email"]=>
string(26) "maria.garcia@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "6567738864a52014801c4b9a"
["external_id"]=>
string(11) "ACC11857731"
}
}
}
["first_contact_reply"]=>
array(3) {
["created_at"]=>
int(1701279125)
["type"]=>
string(8) "whatsapp"
["url"]=>
NULL
}
["admin_assignee_id"]=>
int(6608800)
["team_assignee_id"]=>
int(5543431)
["open"]=>
bool(false)
["state"]=>
string(6) "closed"
["read"]=>
bool(false)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
int(44597)
["time_to_admin_reply"]=>
int(47)
["time_to_first_close"]=>
int(45794)
["time_to_last_close"]=>
int(45818)
["median_time_to_reply"]=>
int(104)
["first_contact_reply_at"]=>
int(1701279125)
["first_assignment_at"]=>
int(1701363322)
["first_admin_reply_at"]=>
int(1701279172)
["first_close_at"]=>
int(1701364519)
["last_assignment_at"]=>
int(1701364497)
["last_assignment_admin_reply_at"]=>
int(1701364497)
["last_contact_reply_at"]=>
int(1701361457)
["last_admin_reply_at"]=>
int(1701364516)
["last_close_at"]=>
int(1701364543)
["last_closed_by_id"]=>
int(5517183)
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(2)
["count_conversation_parts"]=>
int(28)
}
["conversation_rating"]=>
array(5) {
["rating"]=>
NULL
["remark"]=>
NULL
["created_at"]=>
int(1701364534)
["contact"]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "6567738864a52014801c4b9a"
["external_id"]=>
string(11) "ACC11857731"
}
["teammate"]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6608800"
}
}
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(3) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6671299"
}
[1]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "5633674"
}
[2]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6608800"
}
}
}
["title"]=>
NULL
["custom_attributes"]=>
array(2) {
["Language"]=>
string(7) "Spanish"
["Created by"]=>
int(6671299)
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(1) {
[0]=>
array(3) {
["id"]=>
string(6) "446301"
["type"]=>
string(6) "ticket"
["category"]=>
string(11) "Back-office"
}
}
["total_count"]=>
int(1)
["has_more"]=>
bool(false)
}
}
[80]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "446342"
["created_at"]=>
int(1701364533)
["updated_at"]=>
int(1701364543)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(5) "email"
["id"]=>
string(11) "21911172154"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(65) "CMTrading Funding: Card statement required for account 141201840"
["body"]=>
string(1579) "Dear Mohammad,
Thank you for choosing CMTrading!
As part of our compliance procedure, we require a Bank Statement of your Card, showing the last four digits of the card and your full name for verification purposes, so we can establish that the card belongs to you.
If the Bank Statement of your card does not show your full name, an official letter signed and stamped by your bank stating that the card belongs to you will be accepted.
You may upload your Card Bank Statement via our ''Verification Centre'' on the portal or alternatively you may reply back to this email with the attachment of your card statement
Click below to access our Verification Centre and upload your document/s.
Should you require any further assistance, please do not hesitate to contact CMTrading.
Kind regards,
Funding Department
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "5573588"
["name"]=>
string(15) "Annie Travascas"
["email"]=>
string(19) "annie@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "6566fadcd63a302c661a7c60"
["external_id"]=>
string(11) "ACC11856440"
}
}
}
["first_contact_reply"]=>
NULL
["admin_assignee_id"]=>
int(5573588)
["team_assignee_id"]=>
int(5543425)
["open"]=>
bool(false)
["state"]=>
string(6) "closed"
["read"]=>
bool(false)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
NULL
["time_to_first_close"]=>
NULL
["time_to_last_close"]=>
NULL
["median_time_to_reply"]=>
NULL
["first_contact_reply_at"]=>
NULL
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
NULL
["first_close_at"]=>
NULL
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
NULL
["last_admin_reply_at"]=>
NULL
["last_close_at"]=>
NULL
["last_closed_by_id"]=>
NULL
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(5)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "5573588"
}
}
}
["title"]=>
string(65) "CMTrading Funding: Card statement required for account 141201840"
["custom_attributes"]=>
array(1) {
["Created by"]=>
int(5573588)
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[81]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "436340"
["created_at"]=>
int(1700483243)
["updated_at"]=>
int(1701364499)
["waiting_since"]=>
int(1701364481)
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(8) "whatsapp"
["id"]=>
string(6) "252579"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(0) ""
["body"]=>
string(187) "Hi, Welcome to CMTrading! If you need any assistance, please feel free to click below and reach out to our support team. We're here to help you in any way we can.
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6802908"
["name"]=>
string(9) "Pascale r"
["email"]=>
string(23) "pascale.r@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "655b23387ea50320348b1444"
["external_id"]=>
string(11) "ACC11843465"
}
}
}
["first_contact_reply"]=>
array(3) {
["created_at"]=>
int(1700731424)
["type"]=>
string(8) "whatsapp"
["url"]=>
NULL
}
["admin_assignee_id"]=>
int(6802908)
["team_assignee_id"]=>
int(6783629)
["open"]=>
bool(true)
["state"]=>
string(4) "open"
["read"]=>
bool(true)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
int(59)
["time_to_first_close"]=>
int(131867)
["time_to_last_close"]=>
int(131867)
["median_time_to_reply"]=>
int(137)
["first_contact_reply_at"]=>
int(1700731424)
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
int(1700731483)
["first_close_at"]=>
int(1701100891)
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
int(1701364499)
["last_admin_reply_at"]=>
int(1701364392)
["last_close_at"]=>
int(1701100891)
["last_closed_by_id"]=>
int(6802908)
["count_reopens"]=>
int(1)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(102)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6802908"
}
}
}
["title"]=>
string(9) "CMTrading"
["custom_attributes"]=>
array(1) {
["Language"]=>
string(7) "English"
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(2) {
[0]=>
array(3) {
["type"]=>
string(5) "topic"
["id"]=>
int(29160)
["name"]=>
string(7) "Deposit"
}
[1]=>
array(3) {
["type"]=>
string(5) "topic"
["id"]=>
int(45055)
["name"]=>
string(49) "how to login, Can't login, help login, log in"
}
}
["total_count"]=>
int(2)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[82]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "446341"
["created_at"]=>
int(1701364492)
["updated_at"]=>
int(1701364496)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(5) "email"
["id"]=>
string(11) "21911172145"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
NULL
["body"]=>
string(3087) "Hola Raul,
Soy Samy Magloire su gerente de cuenta y me gustaría darle la bienvenida a CMTrading .
A continuacion le detallo un poco acerca de la empresa y sus prestaciones.
CMTrading es un bróker totalmente autorizado y regulado. Nos esforzamos por ofrecer una plataforma comercial segura y protegida con transparencia y seguridad para todos nuestros comerciantes. Eche un vistazo a nuestras licencias comerciales a continuación:
FSCA
GCMT SOUTH AFRICA PTY LTD Operando como CMTRADING Número de registro 2013/045335/07 Representante legal y agente de BLACKSTONE MARKETING SA (PTY) LTD Número de registro 2010/010099/07 (FSP No. 38782).
La Autoridad de Conducta del Sector Financiero (FSCA) es el único organismo regulador de las instituciones financieras en Sudáfrica que incluye bancos, fondos de jubilación, administradores, aseguradoras e infraestructuras de mercado. Se estableció en 1991 como la Junta de Servicios Financieros (FSB) y su jurisdicción se ha ampliado a lo largo de los años para incluir más entidades. La FSCA es una autoridad muy conocida y respetada en África, ya que su objetivo es garantizar la seguridad del cliente. Debido a sus estrictas pautas, menos de 100 corredores han podido obtener esta prestigiosa licencia hasta la fecha.
Estamos orgullosos de ser un corredor aprobado por la FSCA desde 2012 y nos esforzamos por brindarles a nuestros clientes un entorno comercial.
GCMT Limited Trading como CMTrading, es un corredor de valores registrado en Seychelles con el número de registro de empresa 8425982-1 y está autorizado y regulado por la Autoridad de Servicios Financieros (FSA) de Seychelles, con número de licencia SD070.
Haciendo clic en el link que aparece a bajo, será dirigido a nuestra página de varios tipos de cuenta, que incluye detalles sobre los servicios que ofrece cada una. Puede seleccionar la opción que mejor se adapte a sus necesidades.
https://es.cmtrading.com/account-types/?lang=es#/
Estare encantado de solucionar cualquier duda que le pueda surgir .
Quedo a la espera de su respuesta.
Un saludo,
EL Equipo de CMTrading
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6828172"
["name"]=>
string(13) "Samy Magloire"
["email"]=>
string(27) "samy.magloire@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "655f500a40c4334ce04866a4"
["external_id"]=>
string(11) "ACC11849259"
}
}
}
["first_contact_reply"]=>
NULL
["admin_assignee_id"]=>
int(6828172)
["team_assignee_id"]=>
NULL
["open"]=>
bool(false)
["state"]=>
string(6) "closed"
["read"]=>
bool(false)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
NULL
["time_to_first_close"]=>
NULL
["time_to_last_close"]=>
NULL
["median_time_to_reply"]=>
NULL
["first_contact_reply_at"]=>
NULL
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
NULL
["first_close_at"]=>
NULL
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
NULL
["last_admin_reply_at"]=>
NULL
["last_close_at"]=>
NULL
["last_closed_by_id"]=>
NULL
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(3)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6828172"
}
}
}
["title"]=>
NULL
["custom_attributes"]=>
array(1) {
["Created by"]=>
int(6828172)
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[83]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "430205"
["created_at"]=>
int(1699981619)
["updated_at"]=>
int(1701364494)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(5) "email"
["id"]=>
string(11) "21911041878"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(24) "Informacion de Inversion"
["body"]=>
string(3954) "Hola Isabel, Buen dia!
Soy Camilo Martinez su gerente de cuenta y me gustaría darle la bienvenida a CMTrading .
Para iniciar un proceso de inversion en nuestra compañia debe:
A continuacion le detallo un poco acerca de la empresa y sus prestaciones.
CMTrading es un bróker totalmente autorizado y regulado.
Nos esforzamos por ofrecer una plataforma comercial segura y protegida con transparencia y seguridad para todos nuestros comerciantes.
Eche un vistazo a nuestras licencias comerciales a continuación:
GCMT SOUTH AFRICA PTY LTD Operando como CMTRADING Número de registro 2013/045335/07 Representante legal y agente de BLACKSTONE MARKETING SA (PTY) LTD Número de registro 2010/010099/07 (FSP No. 38782) .
La Autoridad de Conducta del Sector Financiero (FSCA ) es el único organismo regulador de las instituciones financieras en Sudáfrica que incluye bancos, fondos de jubilación, administradores, aseguradoras e infraestructuras de mercado. Se estableció en 1991 como la Junta de Servicios Financieros (FSB ) y su jurisdicción se ha ampliado a lo largo de los años para incluir más entidades. La FSCA es una autoridad muy conocida y respetada en África, ya que su objetivo es garantizar la seguridad del cliente. Debido a sus estrictas pautas, menos de 100 corredores han podido obtener esta prestigiosa licencia hasta la fecha.
Estamos orgullosos de ser un corredor aprobado por la FSCA desde 2012 y nos esforzamos por brindarles a nuestros clientes un entorno comercial.
GCMT Limited Trading como CMTrading , es un corredor de valores registrado en Seychelles con el número de registro de empresa 8425982-1 y está autorizado y regulado por la Autoridad de Servicios Financieros (FSA ) de Seychelles, con número de licencia SD070 .
Haciendo clic en el link que aparece a bajo, será dirigido a nuestra página de varios tipos de cuenta, que incluye detalles sobre los servicios que ofrece cada una. Puede seleccionar la opción que mejor se adapte a sus necesidades.
https://es.cmtrading.com/about-us/#/
https://www.trustpilot.com/review/www.cmtrading.com
Estare encantado de solucionar cualquier duda que le pueda surgir .
Quedo a la espera de su respuesta.
Un saludo!
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6737243"
["name"]=>
string(15) "Camilo Martinez"
["email"]=>
string(29) "camilo.martinez@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "65539dc76c31d102fca767d1"
["external_id"]=>
string(11) "ACC11834403"
}
}
}
["first_contact_reply"]=>
NULL
["admin_assignee_id"]=>
int(6737243)
["team_assignee_id"]=>
NULL
["open"]=>
bool(false)
["state"]=>
string(6) "closed"
["read"]=>
bool(true)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
NULL
["time_to_first_close"]=>
NULL
["time_to_last_close"]=>
NULL
["median_time_to_reply"]=>
NULL
["first_contact_reply_at"]=>
NULL
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
NULL
["first_close_at"]=>
NULL
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
NULL
["last_admin_reply_at"]=>
NULL
["last_close_at"]=>
NULL
["last_closed_by_id"]=>
NULL
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(7)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6737243"
}
}
}
["title"]=>
string(24) "Informacion de Inversion"
["custom_attributes"]=>
array(1) {
["Language"]=>
string(7) "English"
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[84]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "431664"
["created_at"]=>
int(1700067140)
["updated_at"]=>
int(1701364491)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(5) "email"
["id"]=>
string(11) "21911053078"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(17) "Falta de contacto"
["body"]=>
string(530) "Hola Isabel,
Estuve comunicandome en varias ocasiones en el horario acordado y no hubo respuesta .
Indiqueme en que horario desea que le regrese la llamada.
Estare atento a su respuesta.
Feliz dia.
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6737243"
["name"]=>
string(15) "Camilo Martinez"
["email"]=>
string(29) "camilo.martinez@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "65539dc76c31d102fca767d1"
["external_id"]=>
string(11) "ACC11834403"
}
}
}
["first_contact_reply"]=>
NULL
["admin_assignee_id"]=>
int(6737243)
["team_assignee_id"]=>
NULL
["open"]=>
bool(false)
["state"]=>
string(6) "closed"
["read"]=>
bool(false)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
NULL
["time_to_first_close"]=>
NULL
["time_to_last_close"]=>
NULL
["median_time_to_reply"]=>
NULL
["first_contact_reply_at"]=>
NULL
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
NULL
["first_close_at"]=>
NULL
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
NULL
["last_admin_reply_at"]=>
NULL
["last_close_at"]=>
NULL
["last_closed_by_id"]=>
NULL
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(7)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6737243"
}
}
}
["title"]=>
string(17) "Falta de contacto"
["custom_attributes"]=>
array(1) {
["Language"]=>
string(7) "English"
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[85]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "443243"
["created_at"]=>
int(1701159031)
["updated_at"]=>
int(1701364469)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(5) "email"
["id"]=>
string(10) "1943320055"
["delivered_as"]=>
string(18) "customer_initiated"
["subject"]=>
string(38) "Re: CMTrading call back request
"
["body"]=>
string(633) "
Good morning,
Kindly check for me whether my copy trading account is still active because i am not receiving any trades from my copy trader.
i stopped all my trades because i realized that i was making losses.
Thanks in advance.
Aidah
Hi, Welcome to CMTrading! If you need any assistance, please feel free to click below and reach out to our support team. We're here to help you in any way we can.
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6802908"
["name"]=>
string(9) "Pascale r"
["email"]=>
string(23) "pascale.r@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "650429a30ea57829b826afe8"
["external_id"]=>
string(11) "ACC11727991"
}
}
}
["first_contact_reply"]=>
NULL
["admin_assignee_id"]=>
int(6802908)
["team_assignee_id"]=>
int(6783629)
["open"]=>
bool(true)
["state"]=>
string(4) "open"
["read"]=>
bool(false)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
NULL
["time_to_first_close"]=>
NULL
["time_to_last_close"]=>
NULL
["median_time_to_reply"]=>
NULL
["first_contact_reply_at"]=>
NULL
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
NULL
["first_close_at"]=>
NULL
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
NULL
["last_admin_reply_at"]=>
NULL
["last_close_at"]=>
NULL
["last_closed_by_id"]=>
NULL
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(4)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6802908"
}
}
}
["title"]=>
string(9) "CMTrading"
["custom_attributes"]=>
array(2) {
["Language"]=>
string(7) "English"
["Created by"]=>
int(6802908)
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[87]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "443451"
["created_at"]=>
int(1701165376)
["updated_at"]=>
int(1701364433)
["waiting_since"]=>
int(1701364433)
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(8) "whatsapp"
["id"]=>
string(6) "265914"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(0) ""
["body"]=>
string(187) "Hi, Welcome to CMTrading! If you need any assistance, please feel free to click below and reach out to our support team. We're here to help you in any way we can.
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6783668"
["name"]=>
string(5) "Aline"
["email"]=>
string(21) "aline.b@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "630998c6b79cd8fb1389e641"
["external_id"]=>
string(11) "ACC10296623"
}
}
}
["first_contact_reply"]=>
array(3) {
["created_at"]=>
int(1701165559)
["type"]=>
string(8) "whatsapp"
["url"]=>
NULL
}
["admin_assignee_id"]=>
int(6833954)
["team_assignee_id"]=>
int(6783630)
["open"]=>
bool(true)
["state"]=>
string(4) "open"
["read"]=>
bool(true)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
int(306)
["time_to_first_close"]=>
NULL
["time_to_last_close"]=>
NULL
["median_time_to_reply"]=>
int(155)
["first_contact_reply_at"]=>
int(1701165559)
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
int(1701165865)
["first_close_at"]=>
NULL
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
int(1701364432)
["last_admin_reply_at"]=>
int(1701335253)
["last_close_at"]=>
NULL
["last_closed_by_id"]=>
NULL
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(12)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(2) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6783668"
}
[1]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6833954"
}
}
}
["title"]=>
NULL
["custom_attributes"]=>
array(1) {
["Language"]=>
string(7) "English"
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[88]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "446301"
["created_at"]=>
int(1701361597)
["updated_at"]=>
int(1701364423)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
NULL
["id"]=>
string(6) "446301"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(0) ""
["body"]=>
string(0) ""
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "5517183"
["name"]=>
string(18) "CMTrading Operator"
["email"]=>
string(29) "operator+csova697@intercom.io"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "6567738864a52014801c4b9a"
["external_id"]=>
string(11) "ACC11857731"
}
}
}
["first_contact_reply"]=>
NULL
["admin_assignee_id"]=>
int(6608800)
["team_assignee_id"]=>
int(5543431)
["open"]=>
bool(false)
["state"]=>
string(6) "closed"
["read"]=>
bool(false)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
NULL
["time_to_first_close"]=>
NULL
["time_to_last_close"]=>
NULL
["median_time_to_reply"]=>
NULL
["first_contact_reply_at"]=>
NULL
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
NULL
["first_close_at"]=>
NULL
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
NULL
["last_admin_reply_at"]=>
NULL
["last_close_at"]=>
NULL
["last_closed_by_id"]=>
NULL
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(8)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(0) {
}
}
["title"]=>
NULL
["custom_attributes"]=>
array(2) {
["Ticket category"]=>
string(18) "Back-office ticket"
["Created by"]=>
int(5633674)
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
array(8) {
["type"]=>
string(6) "ticket"
["id"]=>
int(446301)
["url"]=>
string(61) "https://app.intercom.com/a/apps/csova697/conversations/446301"
["custom_attributes"]=>
array(3) {
["_default_title_"]=>
array(2) {
["value"]=>
NULL
["type"]=>
string(6) "string"
}
["_default_description_"]=>
array(2) {
["value"]=>
NULL
["type"]=>
string(6) "string"
}
["Documents"]=>
array(2) {
["value"]=>
array(1) {
[0]=>
int(897379311)
}
["type"]=>
string(5) "files"
}
}
["state"]=>
string(8) "resolved"
["ticket_type"]=>
string(20) "Onboarding documents"
["ticket_type_description"]=>
string(5) "vdsgv"
["ticket_type_emoji"]=>
string(4) "🎯"
}
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(1) {
[0]=>
array(3) {
["id"]=>
string(6) "445376"
["type"]=>
string(12) "conversation"
["category"]=>
NULL
}
}
["total_count"]=>
int(1)
["has_more"]=>
bool(false)
}
}
[89]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "441430"
["created_at"]=>
int(1700865160)
["updated_at"]=>
int(1701364414)
["waiting_since"]=>
int(1701364414)
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(8) "whatsapp"
["id"]=>
string(6) "263111"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(0) ""
["body"]=>
string(257) "¡Hola, bienvenido a CMTrading!
¡Hola, bienvenido a CMTrading! Si necesitas alguna ayuda, por favor, no dudes en clicar abajo y contactarse con nuestro equipo de soporte. Estamos aquí para ayudarte en todo lo que podamos.
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "5633674"
["name"]=>
string(11) "Isaias Ruiz"
["email"]=>
string(25) "isaias.ruiz@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "655d5b4696b08621f544edfa"
["external_id"]=>
string(11) "ACC11845657"
}
}
}
["first_contact_reply"]=>
array(3) {
["created_at"]=>
int(1700865240)
["type"]=>
string(8) "whatsapp"
["url"]=>
NULL
}
["admin_assignee_id"]=>
int(5615479)
["team_assignee_id"]=>
NULL
["open"]=>
bool(true)
["state"]=>
string(4) "open"
["read"]=>
bool(true)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
NULL
["time_to_first_close"]=>
int(14400)
["time_to_last_close"]=>
int(194478)
["median_time_to_reply"]=>
int(148)
["first_contact_reply_at"]=>
int(1700865240)
["first_assignment_at"]=>
int(1700865282)
["first_admin_reply_at"]=>
int(1700865280)
["first_close_at"]=>
int(1701001588)
["last_assignment_at"]=>
int(1701364387)
["last_assignment_admin_reply_at"]=>
int(1701363677)
["last_contact_reply_at"]=>
int(1701364413)
["last_admin_reply_at"]=>
int(1701364371)
["last_close_at"]=>
int(1701363678)
["last_closed_by_id"]=>
int(6608800)
["count_reopens"]=>
int(2)
["count_assignments"]=>
int(4)
["count_conversation_parts"]=>
int(22)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(2) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "5633674"
}
[1]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6608800"
}
}
}
["title"]=>
NULL
["custom_attributes"]=>
array(1) {
["Language"]=>
string(7) "Spanish"
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[90]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "446299"
["created_at"]=>
int(1701361529)
["updated_at"]=>
int(1701364397)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(8) "whatsapp"
["id"]=>
string(10) "1947112070"
["delivered_as"]=>
string(18) "customer_initiated"
["subject"]=>
string(0) ""
["body"]=>
string(39) "Hi, I need assistance with bonus
"
["author"]=>
array(4) {
["type"]=>
string(4) "user"
["id"]=>
string(24) "63da6f835f74ff30ec4c65ad"
["name"]=>
string(28) "Maxwell Chukwuemeka Ononikpo"
["email"]=>
string(36) "ononikpochukwuemekamaxwell@gmail.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
string(26) "https://wa.me/+27609953392"
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "63da6f835f74ff30ec4c65ad"
["external_id"]=>
string(11) "ACC11285529"
}
}
}
["first_contact_reply"]=>
array(3) {
["created_at"]=>
int(1701361529)
["type"]=>
string(8) "whatsapp"
["url"]=>
string(26) "https://wa.me/+27609953392"
}
["admin_assignee_id"]=>
int(6699551)
["team_assignee_id"]=>
int(5607399)
["open"]=>
bool(false)
["state"]=>
string(6) "closed"
["read"]=>
bool(false)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
int(1)
["time_to_admin_reply"]=>
int(280)
["time_to_first_close"]=>
int(2856)
["time_to_last_close"]=>
int(2856)
["median_time_to_reply"]=>
int(311)
["first_contact_reply_at"]=>
int(1701361529)
["first_assignment_at"]=>
int(1701361530)
["first_admin_reply_at"]=>
int(1701361809)
["first_close_at"]=>
int(1701364385)
["last_assignment_at"]=>
int(1701361603)
["last_assignment_admin_reply_at"]=>
int(1701361809)
["last_contact_reply_at"]=>
int(1701362286)
["last_admin_reply_at"]=>
int(1701364384)
["last_close_at"]=>
int(1701364385)
["last_closed_by_id"]=>
int(6699551)
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(3)
["count_conversation_parts"]=>
int(24)
}
["conversation_rating"]=>
array(5) {
["rating"]=>
NULL
["remark"]=>
NULL
["created_at"]=>
int(1701364397)
["contact"]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "63da6f835f74ff30ec4c65ad"
["external_id"]=>
string(11) "ACC11285529"
}
["teammate"]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6699551"
}
}
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6699551"
}
}
}
["title"]=>
string(0) ""
["custom_attributes"]=>
array(1) {
["Language"]=>
string(7) "English"
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(3) {
[0]=>
array(3) {
["type"]=>
string(5) "topic"
["id"]=>
int(45048)
["name"]=>
string(22) "how trade , help trade"
}
[1]=>
array(3) {
["type"]=>
string(5) "topic"
["id"]=>
int(29159)
["name"]=>
string(5) "Bonus"
}
[2]=>
array(3) {
["type"]=>
string(5) "topic"
["id"]=>
int(45055)
["name"]=>
string(49) "how to login, Can't login, help login, log in"
}
}
["total_count"]=>
int(3)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[91]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "420487"
["created_at"]=>
int(1699306320)
["updated_at"]=>
int(1701364389)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(5) "email"
["id"]=>
string(11) "21910958750"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(25) "Recibe Bono de Bienvenida"
["body"]=>
string(1478) "Hola Jorge,
Soy Camilo Martinez su gerente de cuenta y me gustaría darle la bienvenida a CMTrading.
A continuacion le detallo un poco acerca de la empresa y sus prestaciones.
Haciendo clic en el link que aparece a bajo, será dirigido a nuestra página de varios tipos de cuenta, que incluye detalles sobre los servicios que ofrece cada una. Puede seleccionar la opción que mejor se adapte a sus necesidades.
https://es.cmtrading.com/account-types/?lang=es#/
Estare encantado de solucionar cualquier duda que le pueda surgir .
Quedo a la espera de su respuesta.
Un saludo,
EL Equipo de CMTrading
CMTrading: Online Trading - CFD Trading - Online Investing 🥇
CMTrading is one of the world's most innovative brokers , offering a wide variety of advanced trading solutions. START TRADING CMTrading
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6737243"
["name"]=>
string(15) "Camilo Martinez"
["email"]=>
string(29) "camilo.martinez@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "654918d93daf181641201732"
["external_id"]=>
string(11) "ACC11822502"
}
}
}
["first_contact_reply"]=>
NULL
["admin_assignee_id"]=>
int(6737243)
["team_assignee_id"]=>
NULL
["open"]=>
bool(false)
["state"]=>
string(6) "closed"
["read"]=>
bool(false)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
NULL
["time_to_first_close"]=>
NULL
["time_to_last_close"]=>
NULL
["median_time_to_reply"]=>
NULL
["first_contact_reply_at"]=>
NULL
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
NULL
["first_close_at"]=>
NULL
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
NULL
["last_admin_reply_at"]=>
NULL
["last_close_at"]=>
NULL
["last_closed_by_id"]=>
NULL
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(11)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6737243"
}
}
}
["title"]=>
string(25) "Recibe Bono de Bienvenida"
["custom_attributes"]=>
array(1) {
["Latest workspace phone number"]=>
string(13) "+441917430965"
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[92]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "446323"
["created_at"]=>
int(1701363335)
["updated_at"]=>
int(1701364389)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(5) "email"
["id"]=>
string(10) "1947168398"
["delivered_as"]=>
string(18) "customer_initiated"
["subject"]=>
string(27) "Maria sent a message
"
["body"]=>
string(22528) "
2022.10.13 deposit 2500
Hi, Your teammates are trying to reach you in Microsoft Teams .
Install Microsoft Teams now
This email was sent from an unmonitored mailbox. Update your email preferences in Teams. Activity > Settings (Gear Icon) > Notifications.
© 2023 Microsoft Corporation, One Microsoft Way, Redmond WA 98052-7329privacy policy
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.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.jU31vD1z4K6ITZ-Mejv9aTO_ripOf9TxGYT2lzuuQeatGdRlFXr1cSHn8z92z7nuGzC0RpUrP8ekJLxesZpEHb4G5fKLUirkm5Upsfu2JfSwHhTvI9bGqPl-HLmoP3DSbySc9pqoo96-VrY74nSdsEmTGMn43Qa6BD05ps6C1VOt5v9O1AIgqIRhFsLp6eXQ0ZReJRsFoaxVDOo33V42DOUyrhFIbweA36bn1Y2ut4r1USJd1lVBf1s3i6H_XZHRgoBauliwF2jgWrlRkK-9j9iBUQkm1w1cuOZ7lK6mR7WOmLAGvOqsqv54MPR0PMojZNYiL1X4CxK-b9RcFXC1xA
"
["author"]=>
array(4) {
["type"]=>
string(4) "lead"
["id"]=>
string(24) "62ea91a63a002afb50f16260"
["name"]=>
string(37) "Andreas Nicolaou | CMTrading in Teams"
["email"]=>
string(37) "noreply@emeaemail.teams.microsoft.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(2) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "62ea91a63a002afb50f16260"
["external_id"]=>
string(36) "547504d8-6613-4866-a74a-8557ddb07436"
}
[1]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "62b320f39d4fa694ed5b6148"
["external_id"]=>
string(36) "f7a84e5e-8cc7-4608-8cd8-09c234c47a7f"
}
}
}
["first_contact_reply"]=>
array(3) {
["created_at"]=>
int(1701363335)
["type"]=>
string(5) "email"
["url"]=>
NULL
}
["admin_assignee_id"]=>
int(6699551)
["team_assignee_id"]=>
int(5607399)
["open"]=>
bool(false)
["state"]=>
string(6) "closed"
["read"]=>
bool(true)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
int(1)
["time_to_admin_reply"]=>
NULL
["time_to_first_close"]=>
int(1054)
["time_to_last_close"]=>
int(1054)
["median_time_to_reply"]=>
NULL
["first_contact_reply_at"]=>
int(1701363335)
["first_assignment_at"]=>
int(1701363336)
["first_admin_reply_at"]=>
NULL
["first_close_at"]=>
int(1701364389)
["last_assignment_at"]=>
int(1701363342)
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
int(1701363338)
["last_admin_reply_at"]=>
NULL
["last_close_at"]=>
int(1701364389)
["last_closed_by_id"]=>
int(6699551)
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(3)
["count_conversation_parts"]=>
int(7)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(0) {
}
}
["title"]=>
string(20) "Maria sent a message"
["custom_attributes"]=>
array(1) {
["Language"]=>
string(7) "English"
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(2) {
[0]=>
array(3) {
["type"]=>
string(5) "topic"
["id"]=>
int(29160)
["name"]=>
string(7) "Deposit"
}
[1]=>
array(3) {
["type"]=>
string(5) "topic"
["id"]=>
int(45050)
["name"]=>
string(47) "how to deposit, help to deposit, Failed deposit"
}
}
["total_count"]=>
int(2)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[93]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "433027"
["created_at"]=>
int(1700145965)
["updated_at"]=>
int(1701364376)
["waiting_since"]=>
int(1701364376)
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(8) "whatsapp"
["id"]=>
string(6) "248660"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(0) ""
["body"]=>
string(187) "Hi, Welcome to CMTrading! If you need any assistance, please feel free to click below and reach out to our support team. We're here to help you in any way we can.
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6783668"
["name"]=>
string(5) "Aline"
["email"]=>
string(21) "aline.b@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "630ac13f54f2bbdae3a3e993"
["external_id"]=>
string(11) "ACC10493163"
}
}
}
["first_contact_reply"]=>
array(3) {
["created_at"]=>
int(1700822504)
["type"]=>
string(8) "whatsapp"
["url"]=>
NULL
}
["admin_assignee_id"]=>
int(6824099)
["team_assignee_id"]=>
int(6783630)
["open"]=>
bool(true)
["state"]=>
string(4) "open"
["read"]=>
bool(true)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
int(84)
["time_to_first_close"]=>
NULL
["time_to_last_close"]=>
NULL
["median_time_to_reply"]=>
int(881)
["first_contact_reply_at"]=>
int(1700822504)
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
int(1700822588)
["first_close_at"]=>
NULL
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
int(1701364375)
["last_admin_reply_at"]=>
int(1701363228)
["last_close_at"]=>
NULL
["last_closed_by_id"]=>
NULL
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(20)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(2) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6783668"
}
[1]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6824099"
}
}
}
["title"]=>
NULL
["custom_attributes"]=>
array(1) {
["Language"]=>
string(7) "English"
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[94]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "426905"
["created_at"]=>
int(1699679109)
["updated_at"]=>
int(1701364372)
["waiting_since"]=>
int(1701359596)
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(8) "whatsapp"
["id"]=>
string(10) "1920987679"
["delivered_as"]=>
string(18) "customer_initiated"
["subject"]=>
string(0) ""
["body"]=>
string(37) "I would like to get $400 bonus
"
["author"]=>
array(4) {
["type"]=>
string(4) "user"
["id"]=>
string(24) "647f6e591b2a613ddc258afe"
["name"]=>
string(16) "Sofiyyatu Qaasim"
["email"]=>
string(19) "sofyyah20@yahoo.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
string(26) "https://wa.me/+27609953392"
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "647f6e591b2a613ddc258afe"
["external_id"]=>
string(11) "ACC11527871"
}
}
}
["first_contact_reply"]=>
array(3) {
["created_at"]=>
int(1699679109)
["type"]=>
string(8) "whatsapp"
["url"]=>
string(26) "https://wa.me/+27609953392"
}
["admin_assignee_id"]=>
int(6824099)
["team_assignee_id"]=>
int(6783630)
["open"]=>
bool(true)
["state"]=>
string(4) "open"
["read"]=>
bool(true)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
NULL
["time_to_first_close"]=>
NULL
["time_to_last_close"]=>
int(14400)
["median_time_to_reply"]=>
int(393)
["first_contact_reply_at"]=>
int(1699679109)
["first_assignment_at"]=>
int(1699679110)
["first_admin_reply_at"]=>
int(1699766090)
["first_close_at"]=>
int(1699766092)
["last_assignment_at"]=>
int(1699870764)
["last_assignment_admin_reply_at"]=>
int(1699871698)
["last_contact_reply_at"]=>
int(1701364371)
["last_admin_reply_at"]=>
int(1701333643)
["last_close_at"]=>
int(1699806544)
["last_closed_by_id"]=>
int(6750527)
["count_reopens"]=>
int(3)
["count_assignments"]=>
int(12)
["count_conversation_parts"]=>
int(434)
}
["conversation_rating"]=>
array(5) {
["rating"]=>
NULL
["remark"]=>
NULL
["created_at"]=>
int(1699787081)
["contact"]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "647f6e591b2a613ddc258afe"
["external_id"]=>
string(11) "ACC11527871"
}
["teammate"]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6610834"
}
}
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(5) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6488188"
}
[1]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6610834"
}
[2]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6750527"
}
[3]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6783668"
}
[4]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6824099"
}
}
}
["title"]=>
string(0) ""
["custom_attributes"]=>
array(1) {
["Language"]=>
string(7) "English"
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(5) {
[0]=>
array(3) {
["type"]=>
string(5) "topic"
["id"]=>
int(29160)
["name"]=>
string(7) "Deposit"
}
[1]=>
array(3) {
["type"]=>
string(5) "topic"
["id"]=>
int(45048)
["name"]=>
string(22) "how trade , help trade"
}
[2]=>
array(3) {
["type"]=>
string(5) "topic"
["id"]=>
int(45050)
["name"]=>
string(47) "how to deposit, help to deposit, Failed deposit"
}
[3]=>
array(3) {
["type"]=>
string(5) "topic"
["id"]=>
int(45054)
["name"]=>
string(44) "How withdraw, withdraw issue, withdraw delay"
}
[4]=>
array(3) {
["type"]=>
string(5) "topic"
["id"]=>
int(29159)
["name"]=>
string(5) "Bonus"
}
}
["total_count"]=>
int(5)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[95]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "422330"
["created_at"]=>
int(1699385391)
["updated_at"]=>
int(1701364367)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(8) "whatsapp"
["id"]=>
string(6) "233891"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(0) ""
["body"]=>
string(257) "¡Hola, bienvenido a CMTrading!
¡Hola, bienvenido a CMTrading! Si necesitas alguna ayuda, por favor, no dudes en clicar abajo y contactarse con nuestro equipo de soporte. Estamos aquí para ayudarte en todo lo que podamos.
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6737243"
["name"]=>
string(15) "Camilo Martinez"
["email"]=>
string(29) "camilo.martinez@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "654918d93daf181641201732"
["external_id"]=>
string(11) "ACC11822502"
}
}
}
["first_contact_reply"]=>
array(3) {
["created_at"]=>
int(1699385453)
["type"]=>
string(8) "whatsapp"
["url"]=>
NULL
}
["admin_assignee_id"]=>
int(6737243)
["team_assignee_id"]=>
NULL
["open"]=>
bool(false)
["state"]=>
string(6) "closed"
["read"]=>
bool(false)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
NULL
["time_to_first_close"]=>
int(46800)
["time_to_last_close"]=>
int(832367)
["median_time_to_reply"]=>
NULL
["first_contact_reply_at"]=>
int(1699385453)
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
int(1699385489)
["first_close_at"]=>
int(1699478690)
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
int(1699385813)
["last_admin_reply_at"]=>
int(1701364362)
["last_close_at"]=>
int(1701364367)
["last_closed_by_id"]=>
int(6737243)
["count_reopens"]=>
int(1)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(30)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6737243"
}
}
}
["title"]=>
NULL
["custom_attributes"]=>
array(2) {
["Language"]=>
string(7) "English"
["Latest workspace phone number"]=>
string(13) "+441917430965"
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[96]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "445769"
["created_at"]=>
int(1701337787)
["updated_at"]=>
int(1701364342)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(8) "whatsapp"
["id"]=>
string(6) "269923"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(0) ""
["body"]=>
string(245) "It was a pleasure talking to you today.
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6390598"
["name"]=>
string(13) "Nicos Michael"
["email"]=>
string(27) "nicos.michael@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "64b792f1eedc745e6cdd5cb1"
["external_id"]=>
string(11) "ACC11603009"
}
}
}
["first_contact_reply"]=>
array(3) {
["created_at"]=>
int(1701339628)
["type"]=>
string(8) "whatsapp"
["url"]=>
NULL
}
["admin_assignee_id"]=>
int(6390598)
["team_assignee_id"]=>
NULL
["open"]=>
bool(false)
["state"]=>
string(6) "closed"
["read"]=>
bool(false)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
int(246)
["time_to_first_close"]=>
int(24463)
["time_to_last_close"]=>
int(24463)
["median_time_to_reply"]=>
int(246)
["first_contact_reply_at"]=>
int(1701339628)
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
int(1701339874)
["first_close_at"]=>
int(1701364091)
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
int(1701339628)
["last_admin_reply_at"]=>
int(1701339874)
["last_close_at"]=>
int(1701364091)
["last_closed_by_id"]=>
int(6390598)
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(10)
}
["conversation_rating"]=>
array(5) {
["rating"]=>
int(4)
["remark"]=>
NULL
["created_at"]=>
int(1701364103)
["contact"]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "64b792f1eedc745e6cdd5cb1"
["external_id"]=>
string(11) "ACC11603009"
}
["teammate"]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6390598"
}
}
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6390598"
}
}
}
["title"]=>
NULL
["custom_attributes"]=>
array(2) {
["Language"]=>
string(7) "English"
["Created by"]=>
int(6390598)
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[97]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "446332"
["created_at"]=>
int(1701364165)
["updated_at"]=>
int(1701364258)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(12) "conversation"
["id"]=>
string(8) "88350211"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(0) ""
["body"]=>
string(96) "Hi this is Nicholas. Welcome to CMTrading. How can we assist you today?
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6390598"
["name"]=>
string(13) "Nicos Michael"
["email"]=>
string(27) "nicos.michael@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "6568bc38e1f2bef9a304c47e"
["external_id"]=>
string(11) "ACC11860472"
}
}
}
["first_contact_reply"]=>
NULL
["admin_assignee_id"]=>
int(6390598)
["team_assignee_id"]=>
NULL
["open"]=>
bool(false)
["state"]=>
string(6) "closed"
["read"]=>
bool(false)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
NULL
["time_to_first_close"]=>
NULL
["time_to_last_close"]=>
NULL
["median_time_to_reply"]=>
NULL
["first_contact_reply_at"]=>
NULL
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
NULL
["first_close_at"]=>
NULL
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
NULL
["last_admin_reply_at"]=>
NULL
["last_close_at"]=>
NULL
["last_closed_by_id"]=>
NULL
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(4)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6390598"
}
}
}
["title"]=>
NULL
["custom_attributes"]=>
array(2) {
["Created by"]=>
int(6390598)
["Language"]=>
string(7) "English"
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[98]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "446336"
["created_at"]=>
int(1701364255)
["updated_at"]=>
int(1701364256)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(5) "email"
["id"]=>
string(11) "21911172084"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(17) "Falta de contacto"
["body"]=>
string(444) "Hola Marisol ,
Estuve comunicandome en varias ocasiones en el horario acordado y no hubo respuesta .
Indiqueme en que horario desea que le regrese la llamada.
Estare atento a su respuesta.
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6737243"
["name"]=>
string(15) "Camilo Martinez"
["email"]=>
string(29) "camilo.martinez@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "654d36515b6247d593712760"
["external_id"]=>
string(11) "ACC11830020"
}
}
}
["first_contact_reply"]=>
NULL
["admin_assignee_id"]=>
int(6737243)
["team_assignee_id"]=>
NULL
["open"]=>
bool(true)
["state"]=>
string(4) "open"
["read"]=>
bool(true)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
NULL
["time_to_first_close"]=>
NULL
["time_to_last_close"]=>
NULL
["median_time_to_reply"]=>
NULL
["first_contact_reply_at"]=>
NULL
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
NULL
["first_close_at"]=>
NULL
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
NULL
["last_admin_reply_at"]=>
NULL
["last_close_at"]=>
NULL
["last_closed_by_id"]=>
NULL
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(2)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6737243"
}
}
}
["title"]=>
string(17) "Falta de contacto"
["custom_attributes"]=>
array(1) {
["Created by"]=>
int(6737243)
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[99]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "446335"
["created_at"]=>
int(1701364245)
["updated_at"]=>
int(1701364250)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(8) "whatsapp"
["id"]=>
string(6) "270991"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(0) ""
["body"]=>
string(195) "Hello, this is your Account Manager from CM Trading. I have tried calling you in regard to your account with us, but I could not reach you, when can we contact you again?
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6390598"
["name"]=>
string(13) "Nicos Michael"
["email"]=>
string(27) "nicos.michael@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "6568bc38e1f2bef9a304c47e"
["external_id"]=>
string(11) "ACC11860472"
}
}
}
["first_contact_reply"]=>
NULL
["admin_assignee_id"]=>
int(6390598)
["team_assignee_id"]=>
NULL
["open"]=>
bool(false)
["state"]=>
string(6) "closed"
["read"]=>
bool(false)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
NULL
["time_to_first_close"]=>
NULL
["time_to_last_close"]=>
NULL
["median_time_to_reply"]=>
NULL
["first_contact_reply_at"]=>
NULL
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
NULL
["first_close_at"]=>
NULL
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
NULL
["last_admin_reply_at"]=>
NULL
["last_close_at"]=>
NULL
["last_closed_by_id"]=>
NULL
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(4)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6390598"
}
}
}
["title"]=>
NULL
["custom_attributes"]=>
array(2) {
["Created by"]=>
int(6390598)
["Language"]=>
string(7) "English"
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[100]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "425487"
["created_at"]=>
int(1699559928)
["updated_at"]=>
int(1701364197)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(8) "whatsapp"
["id"]=>
string(6) "238639"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(0) ""
["body"]=>
string(257) "¡Hola, bienvenido a CMTrading!
¡Hola, bienvenido a CMTrading! Si necesitas alguna ayuda, por favor, no dudes en clicar abajo y contactarse con nuestro equipo de soporte. Estamos aquí para ayudarte en todo lo que podamos.
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6737243"
["name"]=>
string(15) "Camilo Martinez"
["email"]=>
string(29) "camilo.martinez@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "654d36515b6247d593712760"
["external_id"]=>
string(11) "ACC11830020"
}
}
}
["first_contact_reply"]=>
array(3) {
["created_at"]=>
int(1699639543)
["type"]=>
string(8) "whatsapp"
["url"]=>
NULL
}
["admin_assignee_id"]=>
int(6737243)
["team_assignee_id"]=>
NULL
["open"]=>
bool(false)
["state"]=>
string(6) "closed"
["read"]=>
bool(false)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
int(131)
["time_to_first_close"]=>
int(64457)
["time_to_last_close"]=>
int(695054)
["median_time_to_reply"]=>
int(112)
["first_contact_reply_at"]=>
int(1699639543)
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
int(1699639674)
["first_close_at"]=>
int(1699910366)
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
int(1699639735)
["last_admin_reply_at"]=>
int(1701364193)
["last_close_at"]=>
int(1701364197)
["last_closed_by_id"]=>
int(6737243)
["count_reopens"]=>
int(2)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(26)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(2) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6737243"
}
[1]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "5633674"
}
}
}
["title"]=>
NULL
["custom_attributes"]=>
array(2) {
["Language"]=>
string(7) "English"
["Latest workspace phone number"]=>
string(13) "+441917430965"
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[101]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "445883"
["created_at"]=>
int(1701342097)
["updated_at"]=>
int(1701364158)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(8) "whatsapp"
["id"]=>
string(6) "270010"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(0) ""
["body"]=>
string(245) "It was a pleasure talking to you today.
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6390598"
["name"]=>
string(13) "Nicos Michael"
["email"]=>
string(27) "nicos.michael@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "64d06ce36d6caf994c5745a0"
["external_id"]=>
string(11) "ACC11654848"
}
}
}
["first_contact_reply"]=>
array(3) {
["created_at"]=>
int(1701342131)
["type"]=>
string(8) "whatsapp"
["url"]=>
NULL
}
["admin_assignee_id"]=>
int(6390598)
["team_assignee_id"]=>
NULL
["open"]=>
bool(false)
["state"]=>
string(6) "closed"
["read"]=>
bool(false)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
int(116)
["time_to_first_close"]=>
int(21957)
["time_to_last_close"]=>
int(21957)
["median_time_to_reply"]=>
int(116)
["first_contact_reply_at"]=>
int(1701342131)
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
int(1701342247)
["first_close_at"]=>
int(1701364088)
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
int(1701342131)
["last_admin_reply_at"]=>
int(1701342247)
["last_close_at"]=>
int(1701364088)
["last_closed_by_id"]=>
int(6390598)
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(9)
}
["conversation_rating"]=>
array(5) {
["rating"]=>
int(5)
["remark"]=>
NULL
["created_at"]=>
int(1701364100)
["contact"]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "64d06ce36d6caf994c5745a0"
["external_id"]=>
string(11) "ACC11654848"
}
["teammate"]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6390598"
}
}
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6390598"
}
}
}
["title"]=>
NULL
["custom_attributes"]=>
array(2) {
["Language"]=>
string(7) "English"
["Created by"]=>
int(6390598)
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[102]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "446331"
["created_at"]=>
int(1701364135)
["updated_at"]=>
int(1701364137)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(5) "email"
["id"]=>
string(11) "21911172062"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(32) "CMTrading - Account Verification"
["body"]=>
string(1335) "Dear Mapaseka,
Proof of Identity (document must be in colored scan )
• Clear color copy showing the full document (all four corners)
• Must show your Full Name and Date of Birth
• Must be a valid government-issued document (Passport driver ID or National ID)
• Upload both Front and Back
Click below to access our Verification Centre and upload your document/s.
Should you require any further assistance, please do not hesitate to contact CMTrading.
Kind Regards,
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6608800"
["name"]=>
string(15) "Marena Marnerou"
["email"]=>
string(29) "marena.marnerou@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "6536b1f459ff0ce8be2fd1f7"
["external_id"]=>
string(11) "ACC11794380"
}
}
}
["first_contact_reply"]=>
NULL
["admin_assignee_id"]=>
int(6608800)
["team_assignee_id"]=>
int(5543431)
["open"]=>
bool(false)
["state"]=>
string(6) "closed"
["read"]=>
bool(false)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
NULL
["time_to_first_close"]=>
NULL
["time_to_last_close"]=>
NULL
["median_time_to_reply"]=>
NULL
["first_contact_reply_at"]=>
NULL
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
NULL
["first_close_at"]=>
NULL
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
NULL
["last_admin_reply_at"]=>
NULL
["last_close_at"]=>
NULL
["last_closed_by_id"]=>
NULL
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(4)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6608800"
}
}
}
["title"]=>
string(32) "CMTrading - Account Verification"
["custom_attributes"]=>
array(1) {
["Created by"]=>
int(6608800)
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[103]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "446055"
["created_at"]=>
int(1701352115)
["updated_at"]=>
int(1701364094)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(12) "conversation"
["id"]=>
string(8) "88317896"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(0) ""
["body"]=>
string(96) "Hi this is Nicholas. Welcome to CMTrading. How can we assist you today?
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6390598"
["name"]=>
string(13) "Nicos Michael"
["email"]=>
string(27) "nicos.michael@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "656592836d0aba4a7cb4251d"
["external_id"]=>
string(11) "ACC11859723"
}
}
}
["first_contact_reply"]=>
array(3) {
["created_at"]=>
int(1701352551)
["type"]=>
string(12) "conversation"
["url"]=>
string(38) "https://www.cmtrading.com/webtrader/#/"
}
["admin_assignee_id"]=>
int(6390598)
["team_assignee_id"]=>
NULL
["open"]=>
bool(false)
["state"]=>
string(6) "closed"
["read"]=>
bool(true)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
int(178)
["time_to_first_close"]=>
int(11530)
["time_to_last_close"]=>
int(11530)
["median_time_to_reply"]=>
int(70)
["first_contact_reply_at"]=>
int(1701352551)
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
int(1701352729)
["first_close_at"]=>
int(1701364081)
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
int(1701356159)
["last_admin_reply_at"]=>
int(1701356169)
["last_close_at"]=>
int(1701364081)
["last_closed_by_id"]=>
int(6390598)
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(34)
}
["conversation_rating"]=>
array(5) {
["rating"]=>
NULL
["remark"]=>
NULL
["created_at"]=>
int(1701364093)
["contact"]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "656592836d0aba4a7cb4251d"
["external_id"]=>
string(11) "ACC11859723"
}
["teammate"]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6390598"
}
}
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6390598"
}
}
}
["title"]=>
NULL
["custom_attributes"]=>
array(2) {
["Language"]=>
string(7) "English"
["Created by"]=>
int(6390598)
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[104]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "445814"
["created_at"]=>
int(1701339579)
["updated_at"]=>
int(1701364092)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(8) "whatsapp"
["id"]=>
string(6) "269947"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(0) ""
["body"]=>
string(195) "Hello, this is your Account Manager from CM Trading. I have tried calling you in regard to your account with us, but I could not reach you, when can we contact you again?
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6390598"
["name"]=>
string(13) "Nicos Michael"
["email"]=>
string(27) "nicos.michael@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "64c3f2b5a270e6e38f9c10aa"
["external_id"]=>
string(11) "ACC11633175"
}
}
}
["first_contact_reply"]=>
NULL
["admin_assignee_id"]=>
int(6390598)
["team_assignee_id"]=>
NULL
["open"]=>
bool(false)
["state"]=>
string(6) "closed"
["read"]=>
bool(false)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
NULL
["time_to_first_close"]=>
NULL
["time_to_last_close"]=>
NULL
["median_time_to_reply"]=>
NULL
["first_contact_reply_at"]=>
NULL
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
NULL
["first_close_at"]=>
NULL
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
NULL
["last_admin_reply_at"]=>
NULL
["last_close_at"]=>
NULL
["last_closed_by_id"]=>
NULL
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(4)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6390598"
}
}
}
["title"]=>
NULL
["custom_attributes"]=>
array(2) {
["Language"]=>
string(7) "English"
["Created by"]=>
int(6390598)
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[105]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "445941"
["created_at"]=>
int(1701344841)
["updated_at"]=>
int(1701364086)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(5) "email"
["id"]=>
string(11) "21911168609"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(25) "Your account in CMTRADING"
["body"]=>
string(5540) "[Monday 3:24 PM] Nicos Michael | CMTrading
Dear Tawanda,
Thank you for choosing CMTrading!
Please find below our License and Regulations:
https://www.cmtrading.com/regulations/#/
Please find below our local office addresses:
https://www.cmtrading.com/contact-us/#/
Please find below our Awards:
https://www.cmtrading.com/awards/?lang=en#/
Please the type of Accounts
https://www.cmtrading.com/account-types/?lang=en#/
Educational Videos
https://www.cmtrading.com/training-videos/?lang=en#/
To learn how to trade, please visit our Educational Page , where you can access our free e-books, online webinars, training videos and many more.
We also provide CopyKat , also known as Social Trading. You can view our below article on CopyKat to see how simple it is to use
I am at your disposal.
Kindest regards
WHATSAPP : +27764326995
Nicholas Market Analyst Cmtrading
GCMT LTD Trading as CM TRADING, is a Securities Dealer registered in Seychelles with registration number 8425982-1 and authorized by the Financial Services Authority (FSA) with license number SD070. Registered office: Block B, No. 6, Global Village, Jivan's Complex, Mont Fleuri, Mahe, Seychelles.
Trading Video Tutorials | Forex Training Videos | CMTrading
Find trading video tutorials at CMTrading - Expand your knowledge with our extensive learning video tutorials. Learn more about Forex trading, CFDs, currencies, stocks, commodities and more
We Are Proud To Be An FSCA Approved Broker Since 2012 | CMTrading
The FSCA is a well-known and respected authority in Africa only few brokers have been able to obtain this prestigious license so far. CMTrading FSCA approved broker since 2012
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6390598"
["name"]=>
string(13) "Nicos Michael"
["email"]=>
string(27) "nicos.michael@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "65686794cfbd59021e00b9b4"
["external_id"]=>
string(11) "ACC11859143"
}
}
}
["first_contact_reply"]=>
NULL
["admin_assignee_id"]=>
int(6390598)
["team_assignee_id"]=>
NULL
["open"]=>
bool(false)
["state"]=>
string(6) "closed"
["read"]=>
bool(true)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
NULL
["time_to_first_close"]=>
NULL
["time_to_last_close"]=>
NULL
["median_time_to_reply"]=>
NULL
["first_contact_reply_at"]=>
NULL
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
NULL
["first_close_at"]=>
NULL
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
NULL
["last_admin_reply_at"]=>
NULL
["last_close_at"]=>
NULL
["last_closed_by_id"]=>
NULL
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(3)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6390598"
}
}
}
["title"]=>
string(25) "Your account in CMTRADING"
["custom_attributes"]=>
array(1) {
["Created by"]=>
int(6390598)
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[106]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "446027"
["created_at"]=>
int(1701350384)
["updated_at"]=>
int(1701364083)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(12) "conversation"
["id"]=>
string(8) "88313809"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(0) ""
["body"]=>
string(486) "Dear Victor,
Thank you for choosing CMTrading!
We would like to inform you that we have tried calling you but unfortunately, you were not available.
Please let us know when would be the best time to contact you.
Kindest Regards,
CMTrading Team
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6390598"
["name"]=>
string(13) "Nicos Michael"
["email"]=>
string(27) "nicos.michael@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "651ae2bddb9a326f12f4c367"
["external_id"]=>
string(11) "ACC11756144"
}
}
}
["first_contact_reply"]=>
NULL
["admin_assignee_id"]=>
int(6390598)
["team_assignee_id"]=>
NULL
["open"]=>
bool(false)
["state"]=>
string(6) "closed"
["read"]=>
bool(false)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
NULL
["time_to_first_close"]=>
NULL
["time_to_last_close"]=>
NULL
["median_time_to_reply"]=>
NULL
["first_contact_reply_at"]=>
NULL
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
NULL
["first_close_at"]=>
NULL
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
NULL
["last_admin_reply_at"]=>
NULL
["last_close_at"]=>
NULL
["last_closed_by_id"]=>
NULL
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(4)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6390598"
}
}
}
["title"]=>
string(25) "Your account in CMTRADING"
["custom_attributes"]=>
array(2) {
["Language"]=>
string(7) "English"
["Created by"]=>
int(6390598)
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[107]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "446330"
["created_at"]=>
int(1701364061)
["updated_at"]=>
int(1701364067)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(5) "email"
["id"]=>
string(11) "21911172039"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(25) "Your account in CMTRADING"
["body"]=>
string(486) "Dear Cassim,
Thank you for choosing CMTrading!
We would like to inform you that we have tried calling you but unfortunately, you were not available.
Please let us know when would be the best time to contact you.
Kindest Regards,
CMTrading Team
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6390598"
["name"]=>
string(13) "Nicos Michael"
["email"]=>
string(27) "nicos.michael@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "6568bc38e1f2bef9a304c47e"
["external_id"]=>
string(11) "ACC11860472"
}
}
}
["first_contact_reply"]=>
NULL
["admin_assignee_id"]=>
int(6390598)
["team_assignee_id"]=>
NULL
["open"]=>
bool(false)
["state"]=>
string(6) "closed"
["read"]=>
bool(false)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
NULL
["time_to_first_close"]=>
NULL
["time_to_last_close"]=>
NULL
["median_time_to_reply"]=>
NULL
["first_contact_reply_at"]=>
NULL
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
NULL
["first_close_at"]=>
NULL
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
NULL
["last_admin_reply_at"]=>
NULL
["last_close_at"]=>
NULL
["last_closed_by_id"]=>
NULL
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(3)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6390598"
}
}
}
["title"]=>
string(25) "Your account in CMTRADING"
["custom_attributes"]=>
array(1) {
["Created by"]=>
int(6390598)
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[108]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "446329"
["created_at"]=>
int(1701364057)
["updated_at"]=>
int(1701364062)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(5) "email"
["id"]=>
string(11) "21911172038"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(23) "CM TRADING COMPANY INFO"
["body"]=>
string(2625) "Dear Patrick,
Following our phone conversation, please find below information as promised regarding CMTrading.
Simply click on the below section of interest for immediate access:
Contact Us + Whatsapp Phone Number: +27798699999
License and Regulations
History of the Company
Manual or Copy Trading
To learn how to trade, please visit our Educational Page free e-books, online webinars, training videos and many more. These training tools will provide you guidance on how to manually trade.
We also provide CopyKat Social Trading. You can view our below article on CopyKat to see how simple it is to use.
[App: Article Inserter]
Mobile App
You can easily install our CMTrading app from Play Store or App Store . Simply search for CMTrading and click on Install.
Welcome Bonus Structure:
Feel free to visit our Help Centre
Kind Regards,
Account Manager
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "5633669"
["name"]=>
string(14) "sofia nicolaou"
["email"]=>
string(28) "sofia.nicolaou@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "64c7f1a1e1ed71248d0c59f4"
["external_id"]=>
string(11) "ACC11639104"
}
}
}
["first_contact_reply"]=>
NULL
["admin_assignee_id"]=>
int(5633669)
["team_assignee_id"]=>
NULL
["open"]=>
bool(false)
["state"]=>
string(6) "closed"
["read"]=>
bool(false)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
NULL
["time_to_first_close"]=>
NULL
["time_to_last_close"]=>
NULL
["median_time_to_reply"]=>
NULL
["first_contact_reply_at"]=>
NULL
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
NULL
["first_close_at"]=>
NULL
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
NULL
["last_admin_reply_at"]=>
NULL
["last_close_at"]=>
NULL
["last_closed_by_id"]=>
NULL
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(3)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "5633669"
}
}
}
["title"]=>
string(23) "CM TRADING COMPANY INFO"
["custom_attributes"]=>
array(1) {
["Created by"]=>
int(5633669)
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[109]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "443992"
["created_at"]=>
int(1701183887)
["updated_at"]=>
int(1701364019)
["waiting_since"]=>
int(1701183891)
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(8) "whatsapp"
["id"]=>
string(10) "1943867904"
["delivered_as"]=>
string(18) "customer_initiated"
["subject"]=>
string(0) ""
["body"]=>
string(52) "يعطيك العافية استاز زياد
"
["author"]=>
array(4) {
["type"]=>
string(4) "lead"
["id"]=>
string(24) "656601936ce06d6f36dbc692"
["name"]=>
string(21) "يا رب ACC11847624"
["email"]=>
string(0) ""
}
["attachments"]=>
array(0) {
}
["url"]=>
string(27) "https://wa.me/+971521355702"
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "656601936ce06d6f36dbc692"
["external_id"]=>
string(45) "whatsapp:fce99fb3-57cb-4e36-9bb4-88d35a97e5c5"
}
}
}
["first_contact_reply"]=>
array(3) {
["created_at"]=>
int(1701183887)
["type"]=>
string(8) "whatsapp"
["url"]=>
string(27) "https://wa.me/+971521355702"
}
["admin_assignee_id"]=>
int(6833954)
["team_assignee_id"]=>
int(6783630)
["open"]=>
bool(true)
["state"]=>
string(4) "open"
["read"]=>
bool(true)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(1) {
[0]=>
array(5) {
["type"]=>
string(3) "tag"
["id"]=>
string(7) "8626402"
["name"]=>
string(14) "GMT WhatApp Ar"
["applied_at"]=>
int(1701183891)
["applied_by"]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "5517183"
}
}
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
int(4)
["time_to_admin_reply"]=>
NULL
["time_to_first_close"]=>
NULL
["time_to_last_close"]=>
NULL
["median_time_to_reply"]=>
NULL
["first_contact_reply_at"]=>
int(1701183887)
["first_assignment_at"]=>
int(1701183891)
["first_admin_reply_at"]=>
NULL
["first_close_at"]=>
NULL
["last_assignment_at"]=>
int(1701259353)
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
int(1701364018)
["last_admin_reply_at"]=>
NULL
["last_close_at"]=>
NULL
["last_closed_by_id"]=>
NULL
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(6)
["count_conversation_parts"]=>
int(26)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(0) {
}
}
["title"]=>
string(0) ""
["custom_attributes"]=>
array(1) {
["Language"]=>
string(6) "Arabic"
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(1) {
[0]=>
array(3) {
["id"]=>
string(6) "444886"
["type"]=>
string(6) "ticket"
["category"]=>
string(11) "Back-office"
}
}
["total_count"]=>
int(1)
["has_more"]=>
bool(false)
}
}
[110]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "446328"
["created_at"]=>
int(1701363933)
["updated_at"]=>
int(1701363934)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(5) "email"
["id"]=>
string(11) "21911172033"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(22) "EDUCATION AND SERVICES"
["body"]=>
string(7376) "What is Trading and How does it Work?
By Trading, you are speculating on the future rise or fall of an instrument's price or market rate.
For example ; If you believe the price of an asset is going to rise, you should BUY, in order to close at a higher price than when opened .
If you believe the price of the asset is going to go down, you should SELL and close at a Lower price than when opened.
Trades can yield both Positive and Negative outcomes, due to market volatility and many other constantly changing elements of the Financial Markets.
Currency Trading For Beginners -
CopyKat: Your Complete Copy Trading Guide -(Available for Silver Accounts+)
Appropriate training is necessary for doing well in the market, and we do encourage our clients who intend to trade to go through our education material.
Here at CMTrading, we provide you with support and education, so you can take advantage of those market movements and eventually make profits with the correct guidance.
Below you will find our article where you can find all our Account Types, and the services offered for each. You can choose the Account Type most suitable for you 🏆
What Account Types do you offer?
Find the different account types we offer at CMTrading
Benefit of using the CM Trading Live account
You get access to a trade Specialist. The specialist trains and tells you about opportunities in the market. e.g The specialist sees an opportunity in gold and tells you to open a trade and take advantage of it.
You get free mentorship from the trade specialist. i.e even after creating a live account, you get a lot of assistance from the specialist, to enable you are profitable.
You do not always have to analyze the market before you place a trade with the assistance of the trade specialist.
you can build a relationship with your trade specialist.
Free E books and Webinars.
You are trading yourself and also learning about the global financial market.
You can withdraw both profit and capital anytime you want.
Who can use the CM Trading Platform?
Both experienced and inexperienced trader can benefit on the platform, when you start trading with a minimum of $250. The following image is a live trade and testimonials from big movers.
Click this link to read about our license and regulations
https://www.cmtrading.com/regulations/?lang=en#/
click this link to read about the company's history
https://www.cmtrading.com/about-us/?lang=en#/
What are big movers?
Big movers are testimonials from both experience and inexperience traders with the help of our Trade Specialist. At CM Trading, your profit is our priority. When you join CM Trading, you can be among the testifiers. Below are detailed diagrams of positions and trade executed on our platform.
$253 invested in Gas from Wednesday (15/11/23) to Monday (20/11/23 gave $1619 profit (5 days)
$259 invested in Palladium from Tuesday November 14/11/23) to Tuesday 21/11/23) gave $1243 profit (7 days)
$250 invested in USD/ZAR from Thursday 16/11/23) to Wednesday (22/11/23) gave $1484 profit (6 days)
$252 invested in Crude Oil Thursday (23/11/23) gave $601 profit (same day)
$255 invested in Gas from Tuesday (21/11/23) to Friday (24/11/23) gave $827 profit (3 days)
As you observe, the minimum amount is $250, you can earn more when you do more.
Should you need any clarification, or need assistance on how to proceed with your account, we are here for you!
FEAR IS AN OBSTACLE TO GREATNESS
Account Manager, Tamara
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6833197"
["name"]=>
string(14) "Tamara Gbeinbo"
["email"]=>
string(28) "tamara.gbeinbo@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "65131bbb122af42b53770310"
["external_id"]=>
string(11) "ACC11746317"
}
}
}
["first_contact_reply"]=>
NULL
["admin_assignee_id"]=>
int(6833197)
["team_assignee_id"]=>
NULL
["open"]=>
bool(true)
["state"]=>
string(4) "open"
["read"]=>
bool(false)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
NULL
["time_to_first_close"]=>
NULL
["time_to_last_close"]=>
NULL
["median_time_to_reply"]=>
NULL
["first_contact_reply_at"]=>
NULL
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
NULL
["first_close_at"]=>
NULL
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
NULL
["last_admin_reply_at"]=>
NULL
["last_close_at"]=>
NULL
["last_closed_by_id"]=>
NULL
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(2)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6833197"
}
}
}
["title"]=>
string(22) "EDUCATION AND SERVICES"
["custom_attributes"]=>
array(1) {
["Created by"]=>
int(6833197)
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[111]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "416563"
["created_at"]=>
int(1698939862)
["updated_at"]=>
int(1701363918)
["waiting_since"]=>
int(1701363889)
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(8) "whatsapp"
["id"]=>
string(6) "227637"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(0) ""
["body"]=>
string(187) "Hi, Welcome to CMTrading! If you need any assistance, please feel free to click below and reach out to our support team. We're here to help you in any way we can.
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6802908"
["name"]=>
string(9) "Pascale r"
["email"]=>
string(23) "pascale.r@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "64920aeb27809f155f86384d"
["external_id"]=>
string(11) "ACC11549327"
}
}
}
["first_contact_reply"]=>
array(3) {
["created_at"]=>
int(1698939966)
["type"]=>
string(8) "whatsapp"
["url"]=>
NULL
}
["admin_assignee_id"]=>
int(6847243)
["team_assignee_id"]=>
int(6783630)
["open"]=>
bool(true)
["state"]=>
string(4) "open"
["read"]=>
bool(true)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
int(27413)
["time_to_admin_reply"]=>
int(650)
["time_to_first_close"]=>
int(25527)
["time_to_last_close"]=>
int(500933)
["median_time_to_reply"]=>
int(145)
["first_contact_reply_at"]=>
int(1698939966)
["first_assignment_at"]=>
int(1699006979)
["first_admin_reply_at"]=>
int(1698940616)
["first_close_at"]=>
int(1699005093)
["last_assignment_at"]=>
int(1699869069)
["last_assignment_admin_reply_at"]=>
int(1699869172)
["last_contact_reply_at"]=>
int(1701363917)
["last_admin_reply_at"]=>
int(1701350839)
["last_close_at"]=>
int(1700153699)
["last_closed_by_id"]=>
int(6847243)
["count_reopens"]=>
int(4)
["count_assignments"]=>
int(5)
["count_conversation_parts"]=>
int(360)
}
["conversation_rating"]=>
array(5) {
["rating"]=>
NULL
["remark"]=>
NULL
["created_at"]=>
int(1699005105)
["contact"]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "64920aeb27809f155f86384d"
["external_id"]=>
string(11) "ACC11549327"
}
["teammate"]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6783668"
}
}
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(3) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6802908"
}
[1]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6783668"
}
[2]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6847243"
}
}
}
["title"]=>
string(9) "CMTrading"
["custom_attributes"]=>
array(1) {
["Language"]=>
string(7) "English"
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(4) {
[0]=>
array(3) {
["type"]=>
string(5) "topic"
["id"]=>
int(29160)
["name"]=>
string(7) "Deposit"
}
[1]=>
array(3) {
["type"]=>
string(5) "topic"
["id"]=>
int(45048)
["name"]=>
string(22) "how trade , help trade"
}
[2]=>
array(3) {
["type"]=>
string(5) "topic"
["id"]=>
int(45051)
["name"]=>
string(29) "how to register , how to join"
}
[3]=>
array(3) {
["type"]=>
string(5) "topic"
["id"]=>
int(29159)
["name"]=>
string(5) "Bonus"
}
}
["total_count"]=>
int(4)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[112]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "446327"
["created_at"]=>
int(1701363874)
["updated_at"]=>
int(1701363877)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(5) "email"
["id"]=>
string(11) "21911172026"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(33) "CMTrading - Account Verification!"
["body"]=>
string(1556) "Dear Mmoloki,
Thank you for choosing CMTrading!
We are pleased to announce your live account is fully verified! 😎
The next step is to fund your trading account. Click on the deposit button below:
Notes about depositing rules:
For Bank Wire Transfers, you will need to provide/upload your Proof of Payment. Please remember that every deposit of funds into your trading account must come from a payment method in your name. For Credit/Debit deposits, you will need to provide/upload a Bank Statement of your Card, showing at least the last four digits of the card and your full name for verification purposes. And/or an official letter signed and stamped by your bank stating that the card belongs to you. Deposits are subject to conversion rates where applicable and in some cases deposit fees.
Should you require any further assistance, please do not hesitate to contact CMTrading.
Kind regards,
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6608800"
["name"]=>
string(15) "Marena Marnerou"
["email"]=>
string(29) "marena.marnerou@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "6480524b737e7a37d98ac8e4"
["external_id"]=>
string(11) "ACC11528662"
}
}
}
["first_contact_reply"]=>
NULL
["admin_assignee_id"]=>
int(6608800)
["team_assignee_id"]=>
int(5543431)
["open"]=>
bool(false)
["state"]=>
string(6) "closed"
["read"]=>
bool(false)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(1) {
[0]=>
array(5) {
["type"]=>
string(3) "tag"
["id"]=>
string(7) "6947818"
["name"]=>
string(20) "Account Verification"
["applied_at"]=>
int(1701363877)
["applied_by"]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6608800"
}
}
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
NULL
["time_to_first_close"]=>
NULL
["time_to_last_close"]=>
NULL
["median_time_to_reply"]=>
NULL
["first_contact_reply_at"]=>
NULL
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
NULL
["first_close_at"]=>
NULL
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
NULL
["last_admin_reply_at"]=>
NULL
["last_close_at"]=>
NULL
["last_closed_by_id"]=>
NULL
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(4)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6608800"
}
}
}
["title"]=>
string(33) "CMTrading - Account Verification!"
["custom_attributes"]=>
array(1) {
["Created by"]=>
int(6608800)
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(5) "topic"
["id"]=>
int(29160)
["name"]=>
string(7) "Deposit"
}
}
["total_count"]=>
int(1)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[113]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "446319"
["created_at"]=>
int(1701362999)
["updated_at"]=>
int(1701363828)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
NULL
["id"]=>
string(6) "446319"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(0) ""
["body"]=>
string(0) ""
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "5517183"
["name"]=>
string(18) "CMTrading Operator"
["email"]=>
string(29) "operator+csova697@intercom.io"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "6566fadcd63a302c661a7c60"
["external_id"]=>
string(11) "ACC11856440"
}
}
}
["first_contact_reply"]=>
NULL
["admin_assignee_id"]=>
int(6608800)
["team_assignee_id"]=>
int(5543431)
["open"]=>
bool(false)
["state"]=>
string(6) "closed"
["read"]=>
bool(false)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
NULL
["time_to_first_close"]=>
NULL
["time_to_last_close"]=>
NULL
["median_time_to_reply"]=>
NULL
["first_contact_reply_at"]=>
NULL
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
NULL
["first_close_at"]=>
NULL
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
NULL
["last_admin_reply_at"]=>
NULL
["last_close_at"]=>
NULL
["last_closed_by_id"]=>
NULL
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(8)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(0) {
}
}
["title"]=>
NULL
["custom_attributes"]=>
array(2) {
["Ticket category"]=>
string(18) "Back-office ticket"
["Created by"]=>
int(6783668)
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
array(8) {
["type"]=>
string(6) "ticket"
["id"]=>
int(446319)
["url"]=>
string(61) "https://app.intercom.com/a/apps/csova697/conversations/446319"
["custom_attributes"]=>
array(3) {
["_default_title_"]=>
array(2) {
["value"]=>
string(4) "DOCS"
["type"]=>
string(6) "string"
}
["_default_description_"]=>
array(2) {
["value"]=>
string(4) "DOCS"
["type"]=>
string(6) "string"
}
["Documents"]=>
array(2) {
["value"]=>
array(2) {
[0]=>
int(897405967)
[1]=>
int(897406148)
}
["type"]=>
string(5) "files"
}
}
["state"]=>
string(8) "resolved"
["ticket_type"]=>
string(20) "Onboarding documents"
["ticket_type_description"]=>
string(5) "vdsgv"
["ticket_type_emoji"]=>
string(4) "🎯"
}
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[114]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "446309"
["created_at"]=>
int(1701362138)
["updated_at"]=>
int(1701363810)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(5) "email"
["id"]=>
string(10) "1947131851"
["delivered_as"]=>
string(18) "customer_initiated"
["subject"]=>
string(33) "Korapay - Payment Received
"
["body"]=>
string(15944) "Korapay Business - Payment Received Okeke Okafor Azuma just paid you NGN 200000.00 See details of the transaction:
Customer Okeke Okafor Azuma Transaction Reference 1111561340 Amount Paid NGN 200000.00 Transaction Date Thursday, November 30, 2023 5:28 PM
Made with ♥ from Africa Our vision is to create a future void of digital financial barriers across Africa.
You're receiving this email because you're registered
"
["author"]=>
array(4) {
["type"]=>
string(4) "lead"
["id"]=>
string(24) "62ecbe503b3335920ef3c15f"
["name"]=>
string(7) "Korapay"
["email"]=>
string(19) "support@korapay.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "62ecbe503b3335920ef3c15f"
["external_id"]=>
string(36) "255a2964-cbcf-4771-9209-1047d465ca6c"
}
}
}
["first_contact_reply"]=>
array(3) {
["created_at"]=>
int(1701362138)
["type"]=>
string(5) "email"
["url"]=>
NULL
}
["admin_assignee_id"]=>
int(5573588)
["team_assignee_id"]=>
int(5543425)
["open"]=>
bool(false)
["state"]=>
string(6) "closed"
["read"]=>
bool(true)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
int(0)
["time_to_admin_reply"]=>
NULL
["time_to_first_close"]=>
int(1672)
["time_to_last_close"]=>
int(1672)
["median_time_to_reply"]=>
NULL
["first_contact_reply_at"]=>
int(1701362138)
["first_assignment_at"]=>
int(1701362138)
["first_admin_reply_at"]=>
NULL
["first_close_at"]=>
int(1701363810)
["last_assignment_at"]=>
int(1701363626)
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
int(1701362138)
["last_admin_reply_at"]=>
NULL
["last_close_at"]=>
int(1701363810)
["last_closed_by_id"]=>
int(5573588)
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(3)
["count_conversation_parts"]=>
int(7)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(0) {
}
}
["title"]=>
string(26) "Korapay - Payment Received"
["custom_attributes"]=>
array(1) {
["Language"]=>
string(7) "English"
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(5) "topic"
["id"]=>
int(45051)
["name"]=>
string(29) "how to register , how to join"
}
}
["total_count"]=>
int(1)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[115]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "446298"
["created_at"]=>
int(1701361520)
["updated_at"]=>
int(1701363807)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(5) "email"
["id"]=>
string(10) "1947111690"
["delivered_as"]=>
string(18) "customer_initiated"
["subject"]=>
string(33) "Korapay - Payment Received
"
["body"]=>
string(15928) "Korapay Business - Payment Received Adebayo Adedayo just paid you NGN 240000.00 See details of the transaction:
Customer Adebayo Adedayo Transaction Reference 1111558185 Amount Paid NGN 240000.00 Transaction Date Thursday, November 30, 2023 5:13 PM
Made with ♥ from Africa Our vision is to create a future void of digital financial barriers across Africa.
You're receiving this email because you're registered
"
["author"]=>
array(4) {
["type"]=>
string(4) "lead"
["id"]=>
string(24) "62ecbe503b3335920ef3c15f"
["name"]=>
string(7) "Korapay"
["email"]=>
string(19) "support@korapay.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "62ecbe503b3335920ef3c15f"
["external_id"]=>
string(36) "255a2964-cbcf-4771-9209-1047d465ca6c"
}
}
}
["first_contact_reply"]=>
array(3) {
["created_at"]=>
int(1701361520)
["type"]=>
string(5) "email"
["url"]=>
NULL
}
["admin_assignee_id"]=>
int(5573588)
["team_assignee_id"]=>
int(5543425)
["open"]=>
bool(false)
["state"]=>
string(6) "closed"
["read"]=>
bool(true)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
int(0)
["time_to_admin_reply"]=>
NULL
["time_to_first_close"]=>
int(2287)
["time_to_last_close"]=>
int(2287)
["median_time_to_reply"]=>
NULL
["first_contact_reply_at"]=>
int(1701361520)
["first_assignment_at"]=>
int(1701361520)
["first_admin_reply_at"]=>
NULL
["first_close_at"]=>
int(1701363807)
["last_assignment_at"]=>
int(1701363507)
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
int(1701361520)
["last_admin_reply_at"]=>
NULL
["last_close_at"]=>
int(1701363807)
["last_closed_by_id"]=>
int(5573588)
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(3)
["count_conversation_parts"]=>
int(7)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(0) {
}
}
["title"]=>
string(26) "Korapay - Payment Received"
["custom_attributes"]=>
array(1) {
["Language"]=>
string(7) "English"
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(5) "topic"
["id"]=>
int(45051)
["name"]=>
string(29) "how to register , how to join"
}
}
["total_count"]=>
int(1)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[116]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "443604"
["created_at"]=>
int(1701169528)
["updated_at"]=>
int(1701363805)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(12) "conversation"
["id"]=>
string(10) "1943514693"
["delivered_as"]=>
string(18) "customer_initiated"
["subject"]=>
string(0) ""
["body"]=>
string(14) "Trading
"
["author"]=>
array(4) {
["type"]=>
string(4) "user"
["id"]=>
string(24) "63ef189ded83f72304b6f4fe"
["name"]=>
string(22) "Paul Ssenyonjo Mugenyi"
["email"]=>
string(22) "paulsmugenyi@gmail.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
string(113) "https://www.cmtrading.com/mobile/?affiliate_id=1001&clientSource=Direct&campaign_code=CAMP15390&lang=en#/app/menu"
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "63ef189ded83f72304b6f4fe"
["external_id"]=>
string(11) "ACC11304478"
}
}
}
["first_contact_reply"]=>
array(3) {
["created_at"]=>
int(1701169528)
["type"]=>
string(12) "conversation"
["url"]=>
string(113) "https://www.cmtrading.com/mobile/?affiliate_id=1001&clientSource=Direct&campaign_code=CAMP15390&lang=en#/app/menu"
}
["admin_assignee_id"]=>
int(5647798)
["team_assignee_id"]=>
int(5635161)
["open"]=>
bool(false)
["state"]=>
string(6) "closed"
["read"]=>
bool(false)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(1) {
[0]=>
array(5) {
["type"]=>
string(3) "tag"
["id"]=>
string(7) "6981759"
["name"]=>
string(10) "Bot Failed"
["applied_at"]=>
int(1701169637)
["applied_by"]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "5517183"
}
}
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
int(0)
["time_to_admin_reply"]=>
int(279)
["time_to_first_close"]=>
int(115063)
["time_to_last_close"]=>
int(115063)
["median_time_to_reply"]=>
int(174)
["first_contact_reply_at"]=>
int(1701169529)
["first_assignment_at"]=>
int(1701169529)
["first_admin_reply_at"]=>
int(1701169808)
["first_close_at"]=>
int(1701363792)
["last_assignment_at"]=>
int(1701340201)
["last_assignment_admin_reply_at"]=>
int(1701363791)
["last_contact_reply_at"]=>
int(1701176709)
["last_admin_reply_at"]=>
int(1701363791)
["last_close_at"]=>
int(1701363792)
["last_closed_by_id"]=>
int(5647798)
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(7)
["count_conversation_parts"]=>
int(37)
}
["conversation_rating"]=>
array(5) {
["rating"]=>
NULL
["remark"]=>
NULL
["created_at"]=>
int(1701363804)
["contact"]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "63ef189ded83f72304b6f4fe"
["external_id"]=>
string(11) "ACC11304478"
}
["teammate"]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "5647798"
}
}
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(2) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6750527"
}
[1]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "5647798"
}
}
}
["title"]=>
NULL
["custom_attributes"]=>
array(1) {
["Language"]=>
string(7) "English"
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(5) "topic"
["id"]=>
int(45048)
["name"]=>
string(22) "how trade , help trade"
}
}
["total_count"]=>
int(1)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[117]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "444233"
["created_at"]=>
int(1701198931)
["updated_at"]=>
int(1701363796)
["waiting_since"]=>
int(1701200258)
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(8) "whatsapp"
["id"]=>
string(6) "267230"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(0) ""
["body"]=>
string(226) "¡Bienvenido a CMTrading!
Al activar su cuenta, podrá beneficiarse de grandes ofertas. Háganos saber si desea obtener más información. ¿Le gustaría saber qué ofertas tenemos para usted?
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6828172"
["name"]=>
string(13) "Samy Magloire"
["email"]=>
string(27) "samy.magloire@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "65661fb7680c51079d365e7e"
["external_id"]=>
string(11) "ACC11855239"
}
}
}
["first_contact_reply"]=>
array(3) {
["created_at"]=>
int(1701199173)
["type"]=>
string(8) "whatsapp"
["url"]=>
NULL
}
["admin_assignee_id"]=>
int(6828172)
["team_assignee_id"]=>
NULL
["open"]=>
bool(true)
["state"]=>
string(4) "open"
["read"]=>
bool(true)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
NULL
["time_to_first_close"]=>
NULL
["time_to_last_close"]=>
NULL
["median_time_to_reply"]=>
NULL
["first_contact_reply_at"]=>
int(1701199173)
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
int(1701199327)
["first_close_at"]=>
int(1701200224)
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
int(1701200257)
["last_admin_reply_at"]=>
int(1701200213)
["last_close_at"]=>
int(1701200224)
["last_closed_by_id"]=>
int(6828172)
["count_reopens"]=>
int(1)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(13)
}
["conversation_rating"]=>
array(5) {
["rating"]=>
NULL
["remark"]=>
NULL
["created_at"]=>
int(1701200236)
["contact"]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "65661fb7680c51079d365e7e"
["external_id"]=>
string(11) "ACC11855239"
}
["teammate"]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6828172"
}
}
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6828172"
}
}
}
["title"]=>
NULL
["custom_attributes"]=>
array(2) {
["Language"]=>
string(7) "English"
["Created by"]=>
int(6828172)
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[118]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "446006"
["created_at"]=>
int(1701349245)
["updated_at"]=>
int(1701363794)
["waiting_since"]=>
int(1701363794)
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(5) "email"
["id"]=>
string(11) "21911169225"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(20) "Trying to reach you!"
["body"]=>
string(595) "Good day Jacobus,
My name is Ellie and I am one of the Senior Market Analysts in the company and I have been trying to reach you in regards to your trading account with no success. I don't want to be interrupting your day by calling in inconvenient times so please let me know when to ring you via email.
Thank you and have a fabulous day ahead!
Kind Regards,
Ellie.
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6866845"
["name"]=>
string(15) "Ellada Chalkide"
["email"]=>
string(29) "ellada.chalkide@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "654350c5e46b6180286c1333"
["external_id"]=>
string(11) "ACC11814388"
}
}
}
["first_contact_reply"]=>
array(3) {
["created_at"]=>
int(1701355294)
["type"]=>
NULL
["url"]=>
NULL
}
["admin_assignee_id"]=>
int(6866845)
["team_assignee_id"]=>
NULL
["open"]=>
bool(true)
["state"]=>
string(4) "open"
["read"]=>
bool(true)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
int(334)
["time_to_first_close"]=>
NULL
["time_to_last_close"]=>
NULL
["median_time_to_reply"]=>
int(320)
["first_contact_reply_at"]=>
int(1701355294)
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
int(1701355628)
["first_close_at"]=>
NULL
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
int(1701363794)
["last_admin_reply_at"]=>
int(1701357571)
["last_close_at"]=>
NULL
["last_closed_by_id"]=>
NULL
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(11)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6866845"
}
}
}
["title"]=>
string(20) "Trying to reach you!"
["custom_attributes"]=>
array(1) {
["Created by"]=>
int(6866845)
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[119]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "431643"
["created_at"]=>
int(1700066497)
["updated_at"]=>
int(1701363775)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(8) "whatsapp"
["id"]=>
string(6) "247180"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(0) ""
["body"]=>
string(166) "Cuando recibimos tu mensaje no estábamos disponibles. ¿Te gustaría continuar con la conversación?
[ Sí ] [ No ]
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6737243"
["name"]=>
string(15) "Camilo Martinez"
["email"]=>
string(29) "camilo.martinez@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "65540039861736eea10d6534"
["external_id"]=>
string(11) "ACC11834556"
}
}
}
["first_contact_reply"]=>
array(3) {
["created_at"]=>
int(1701101629)
["type"]=>
string(8) "whatsapp"
["url"]=>
NULL
}
["admin_assignee_id"]=>
int(6737243)
["team_assignee_id"]=>
NULL
["open"]=>
bool(false)
["state"]=>
string(6) "closed"
["read"]=>
bool(false)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
int(296)
["time_to_first_close"]=>
int(143346)
["time_to_last_close"]=>
int(143346)
["median_time_to_reply"]=>
int(296)
["first_contact_reply_at"]=>
int(1701101629)
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
int(1701101925)
["first_close_at"]=>
int(1701363775)
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
int(1701101629)
["last_admin_reply_at"]=>
int(1701363750)
["last_close_at"]=>
int(1701363775)
["last_closed_by_id"]=>
int(6737243)
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(21)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6737243"
}
}
}
["title"]=>
NULL
["custom_attributes"]=>
array(1) {
["Language"]=>
string(7) "English"
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[120]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "446262"
["created_at"]=>
int(1701360102)
["updated_at"]=>
int(1701363773)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(5) "email"
["id"]=>
string(11) "21911171396"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(17) "Falta de contacto"
["body"]=>
string(449) "Hola Luis Fernando,
Estuve comunicandome en varias ocasiones en el horario acordado y no hubo respuesta .
Indiqueme en que horario desea que le regrese la llamada.
Estare atento a su respuesta.
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6737243"
["name"]=>
string(15) "Camilo Martinez"
["email"]=>
string(29) "camilo.martinez@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "65540039861736eea10d6534"
["external_id"]=>
string(11) "ACC11834556"
}
}
}
["first_contact_reply"]=>
NULL
["admin_assignee_id"]=>
int(6737243)
["team_assignee_id"]=>
NULL
["open"]=>
bool(false)
["state"]=>
string(6) "closed"
["read"]=>
bool(false)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
NULL
["time_to_first_close"]=>
NULL
["time_to_last_close"]=>
NULL
["median_time_to_reply"]=>
NULL
["first_contact_reply_at"]=>
NULL
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
NULL
["first_close_at"]=>
NULL
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
NULL
["last_admin_reply_at"]=>
NULL
["last_close_at"]=>
NULL
["last_closed_by_id"]=>
NULL
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(4)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6737243"
}
}
}
["title"]=>
string(17) "Falta de contacto"
["custom_attributes"]=>
array(1) {
["Created by"]=>
int(6737243)
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[121]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "445958"
["created_at"]=>
int(1701345739)
["updated_at"]=>
int(1701363758)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(8) "whatsapp"
["id"]=>
string(10) "1946664886"
["delivered_as"]=>
string(18) "customer_initiated"
["subject"]=>
string(0) ""
["body"]=>
string(46) "Hi, I need assistance regarding trading
"
["author"]=>
array(4) {
["type"]=>
string(4) "user"
["id"]=>
string(24) "65075934f1a07c2afa117daa"
["name"]=>
string(25) "Daniel Chukwuemeka Egege "
["email"]=>
string(21) "egegedaniel@gmail.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
string(26) "https://wa.me/+27798699999"
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "65075934f1a07c2afa117daa"
["external_id"]=>
string(11) "ACC11730120"
}
}
}
["first_contact_reply"]=>
array(3) {
["created_at"]=>
int(1701345739)
["type"]=>
string(8) "whatsapp"
["url"]=>
string(26) "https://wa.me/+27798699999"
}
["admin_assignee_id"]=>
int(5647798)
["team_assignee_id"]=>
int(5635161)
["open"]=>
bool(false)
["state"]=>
string(6) "closed"
["read"]=>
bool(false)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
int(2)
["time_to_admin_reply"]=>
int(54)
["time_to_first_close"]=>
int(17915)
["time_to_last_close"]=>
int(17915)
["median_time_to_reply"]=>
int(45)
["first_contact_reply_at"]=>
int(1701345739)
["first_assignment_at"]=>
int(1701345741)
["first_admin_reply_at"]=>
int(1701345793)
["first_close_at"]=>
int(1701363654)
["last_assignment_at"]=>
int(1701346513)
["last_assignment_admin_reply_at"]=>
int(1701345793)
["last_contact_reply_at"]=>
int(1701346467)
["last_admin_reply_at"]=>
int(1701346428)
["last_close_at"]=>
int(1701363654)
["last_closed_by_id"]=>
int(5647798)
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(5)
["count_conversation_parts"]=>
int(31)
}
["conversation_rating"]=>
array(5) {
["rating"]=>
int(5)
["remark"]=>
NULL
["created_at"]=>
int(1701363666)
["contact"]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "65075934f1a07c2afa117daa"
["external_id"]=>
string(11) "ACC11730120"
}
["teammate"]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6699551"
}
}
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6699551"
}
}
}
["title"]=>
string(0) ""
["custom_attributes"]=>
array(1) {
["Language"]=>
string(7) "English"
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(5) "topic"
["id"]=>
int(45048)
["name"]=>
string(22) "how trade , help trade"
}
}
["total_count"]=>
int(1)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[122]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "445848"
["created_at"]=>
int(1701340737)
["updated_at"]=>
int(1701363754)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(5) "email"
["id"]=>
string(11) "21911167776"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(52) "CMTrading: Withdrawal Request Confirmation 141200368"
["body"]=>
string(323) "Dear Augustine,
Kindly note that your request for withdrawal was rejected as the minimum Wd amount is 15790 NGN
Kind Regards,
CMTrading Team
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6644572"
["name"]=>
string(16) "Andreas Neofytou"
["email"]=>
string(30) "andreas.neofytou@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "630f9f0d81caad966ae72ca1"
["external_id"]=>
string(11) "ACC11105522"
}
}
}
["first_contact_reply"]=>
array(3) {
["created_at"]=>
int(1701342427)
["type"]=>
NULL
["url"]=>
NULL
}
["admin_assignee_id"]=>
int(5647798)
["team_assignee_id"]=>
int(5557100)
["open"]=>
bool(false)
["state"]=>
string(6) "closed"
["read"]=>
bool(true)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
int(1)
["time_to_admin_reply"]=>
int(2284)
["time_to_first_close"]=>
int(21314)
["time_to_last_close"]=>
int(21314)
["median_time_to_reply"]=>
int(2284)
["first_contact_reply_at"]=>
int(1701342427)
["first_assignment_at"]=>
int(1701342428)
["first_admin_reply_at"]=>
int(1701344711)
["first_close_at"]=>
int(1701363741)
["last_assignment_at"]=>
int(1701344752)
["last_assignment_admin_reply_at"]=>
int(1701344711)
["last_contact_reply_at"]=>
int(1701342427)
["last_admin_reply_at"]=>
int(1701344711)
["last_close_at"]=>
int(1701363741)
["last_closed_by_id"]=>
int(5647798)
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(4)
["count_conversation_parts"]=>
int(13)
}
["conversation_rating"]=>
array(5) {
["rating"]=>
NULL
["remark"]=>
NULL
["created_at"]=>
int(1701363753)
["contact"]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "630f9f0d81caad966ae72ca1"
["external_id"]=>
string(11) "ACC11105522"
}
["teammate"]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6644572"
}
}
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6644572"
}
}
}
["title"]=>
string(52) "CMTrading: Withdrawal Request Confirmation 141200368"
["custom_attributes"]=>
array(1) {
["Created by"]=>
int(6644572)
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(3) {
[0]=>
array(3) {
["type"]=>
string(5) "topic"
["id"]=>
int(29160)
["name"]=>
string(7) "Deposit"
}
[1]=>
array(3) {
["type"]=>
string(5) "topic"
["id"]=>
int(45050)
["name"]=>
string(47) "how to deposit, help to deposit, Failed deposit"
}
[2]=>
array(3) {
["type"]=>
string(5) "topic"
["id"]=>
int(45054)
["name"]=>
string(44) "How withdraw, withdraw issue, withdraw delay"
}
}
["total_count"]=>
int(3)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[123]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "446325"
["created_at"]=>
int(1701363651)
["updated_at"]=>
int(1701363713)
["waiting_since"]=>
NULL
["snoozed_until"]=>
int(1701968513)
["source"]=>
array(9) {
["type"]=>
string(5) "email"
["id"]=>
string(11) "21911171996"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(9) "CMTrading"
["body"]=>
string(483) "Dear Udeme
We have been trying to contact you today at our scheduled time, however unfortunately we could not reach you.
Let us know when you will be available, so that we can re-schedule our appointment. We will be expecting your reply.
Kind Regards,
CMTrading Team
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6819011"
["name"]=>
string(11) "Gift Owakah"
["email"]=>
string(25) "gift.owakah@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "65460425db7c591d7cef3ccc"
["external_id"]=>
string(11) "ACC11818947"
}
}
}
["first_contact_reply"]=>
NULL
["admin_assignee_id"]=>
int(6819011)
["team_assignee_id"]=>
NULL
["open"]=>
bool(true)
["state"]=>
string(7) "snoozed"
["read"]=>
bool(false)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
NULL
["time_to_first_close"]=>
NULL
["time_to_last_close"]=>
NULL
["median_time_to_reply"]=>
NULL
["first_contact_reply_at"]=>
NULL
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
NULL
["first_close_at"]=>
NULL
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
NULL
["last_admin_reply_at"]=>
NULL
["last_close_at"]=>
NULL
["last_closed_by_id"]=>
NULL
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(3)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6819011"
}
}
}
["title"]=>
string(9) "CMTrading"
["custom_attributes"]=>
array(1) {
["Created by"]=>
int(6819011)
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[124]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "443193"
["created_at"]=>
int(1701156866)
["updated_at"]=>
int(1701363641)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(8) "whatsapp"
["id"]=>
string(6) "265645"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(0) ""
["body"]=>
string(218) "Welcome to CMTrading!
Hi, Welcome to CMTrading! If you need any assistance, please feel free to click below and reach out to our support team. We're here to help you in any way we can.
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6390566"
["name"]=>
string(13) "Teodor Petrov"
["email"]=>
string(27) "teodor.petrov@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "654ccb343f4d53fb53657d57"
["external_id"]=>
string(11) "ACC11842569"
}
}
}
["first_contact_reply"]=>
array(3) {
["created_at"]=>
int(1701180187)
["type"]=>
string(8) "whatsapp"
["url"]=>
NULL
}
["admin_assignee_id"]=>
int(5647798)
["team_assignee_id"]=>
int(5635161)
["open"]=>
bool(false)
["state"]=>
string(6) "closed"
["read"]=>
bool(true)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
int(38392)
["time_to_admin_reply"]=>
int(1995)
["time_to_first_close"]=>
int(100033)
["time_to_last_close"]=>
int(104254)
["median_time_to_reply"]=>
int(117)
["first_contact_reply_at"]=>
int(1701180187)
["first_assignment_at"]=>
int(1701258179)
["first_admin_reply_at"]=>
int(1701182182)
["first_close_at"]=>
int(1701359420)
["last_assignment_at"]=>
int(1701357151)
["last_assignment_admin_reply_at"]=>
int(1701359420)
["last_contact_reply_at"]=>
int(1701362278)
["last_admin_reply_at"]=>
int(1701359420)
["last_close_at"]=>
int(1701363641)
["last_closed_by_id"]=>
int(5647798)
["count_reopens"]=>
int(1)
["count_assignments"]=>
int(7)
["count_conversation_parts"]=>
int(54)
}
["conversation_rating"]=>
array(5) {
["rating"]=>
int(5)
["remark"]=>
NULL
["created_at"]=>
int(1701359433)
["contact"]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "654ccb343f4d53fb53657d57"
["external_id"]=>
string(11) "ACC11842569"
}
["teammate"]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "5647798"
}
}
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(2) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6390566"
}
[1]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "5647798"
}
}
}
["title"]=>
NULL
["custom_attributes"]=>
array(1) {
["Language"]=>
string(7) "English"
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(2) {
[0]=>
array(3) {
["type"]=>
string(5) "topic"
["id"]=>
int(29160)
["name"]=>
string(7) "Deposit"
}
[1]=>
array(3) {
["type"]=>
string(5) "topic"
["id"]=>
int(45050)
["name"]=>
string(47) "how to deposit, help to deposit, Failed deposit"
}
}
["total_count"]=>
int(2)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[125]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "446286"
["created_at"]=>
int(1701361065)
["updated_at"]=>
int(1701363624)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(5) "email"
["id"]=>
string(10) "1947096811"
["delivered_as"]=>
string(18) "customer_initiated"
["subject"]=>
string(32) "Payment confirmation 7457
"
["body"]=>
string(40857) "
Dear . GCMT South Africa Lt
A payment has been made to your account. To view the details of the payment, please open the attached PDF file.
You may require Adobe Acrobat Reader on your computer to open the PDF file. If you do not have this software, you can download it free of charge from https://get.adobe.com/reader/ .
If you have any questions or would like more information, email bsupport@standardbank.co.za or call our Customer Contact Centre on 0860 123 000. If you are calling from outside South Africa, call . +27 11 299 4114
Our consultants are available between 8am and 9pm on weekdays, and 8am and 4pm on weekends and public holidays.
Regards,
Standard Bank
Contact us:
Follow us on:
South Africa 0860 123 000
facebook.com/StandardBankSA
community/standardbank.co.za
info@standardbank.co.za
@StandardBankZA
@standardbankgrp
International +27 11 299 4701
Standard Bank Group
StandardBankGroup
Copyright Standard Bank. All rights reserved.
The Standard Bank of South Africa Limited (Reg. No. 1962/000738/06). Authorised financial services provider.
Registered credit provider NCR CP15.
The Standard Bank email disclaimer and confidentiality note.
This email, its attachments and any rights attaching hereto are, unless the context clearly indicates otherwise, the property of the Standard Bank Group Limited and/or its subsidiaries ("the group"). It is confidential, private and intended for the addressee only.
Should you not be the addressee and receive this email by mistake, kindly notify the sender, and delete it immediately. Do not disclose or use the email in any manner whatsoever. Views and opinions expressed in this email are those of the sender unless clearly stated as those of the group.
The group accepts no liability whatsoever for any loss or damages - whatsoever and howsoever incurred - or suffered resulting or arising from the use of this email or its attachments. The group does not warrant the integrity of this email nor that it is free of errors, viruses, interception or interference.
The group will never send you any email or other communication asking you to update or confidential information about you or your account. If you have any doubts about the legitimacy of this email or other emails you receive claiming to be from Standard Bank please forward them to phishing@standardbank.co.za
For more information about Standard Bank Group Limited see www.standardbank.co.za
"
["author"]=>
array(4) {
["type"]=>
string(4) "user"
["id"]=>
string(24) "63f82396817e7d87974eac7f"
["name"]=>
string(26) "noreply@standardbank.co.za"
["email"]=>
string(26) "noreply@standardbank.co.za"
}
["attachments"]=>
array(1) {
[0]=>
array(7) {
["type"]=>
string(6) "upload"
["name"]=>
string(23) "PaymentConfirmation.pdf"
["url"]=>
string(214) "https://cmtrading-36b47573bafd.intercom-attachments-5.com/i/o/897368784/f503f76bacbf8639a3af929d/PaymentConfirmation.pdf?expires=1701370434&signature=5d913e24dd9aa140e7fb8c70a05a970d56a64e2bf6e2b07ad48c5a1ba8e9a41e"
["content_type"]=>
string(15) "application/pdf"
["filesize"]=>
int(57185)
["width"]=>
NULL
["height"]=>
NULL
}
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "63f82396817e7d87974eac7f"
["external_id"]=>
string(11) "ACC10681945"
}
}
}
["first_contact_reply"]=>
array(3) {
["created_at"]=>
int(1701361065)
["type"]=>
string(5) "email"
["url"]=>
NULL
}
["admin_assignee_id"]=>
int(5573588)
["team_assignee_id"]=>
int(5543425)
["open"]=>
bool(false)
["state"]=>
string(6) "closed"
["read"]=>
bool(true)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
int(1)
["time_to_admin_reply"]=>
NULL
["time_to_first_close"]=>
int(2559)
["time_to_last_close"]=>
int(2559)
["median_time_to_reply"]=>
NULL
["first_contact_reply_at"]=>
int(1701361065)
["first_assignment_at"]=>
int(1701361066)
["first_admin_reply_at"]=>
NULL
["first_close_at"]=>
int(1701363624)
["last_assignment_at"]=>
int(1701362284)
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
int(1701361065)
["last_admin_reply_at"]=>
NULL
["last_close_at"]=>
int(1701363624)
["last_closed_by_id"]=>
int(5573588)
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(3)
["count_conversation_parts"]=>
int(6)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(0) {
}
}
["title"]=>
string(25) "Payment confirmation 7457"
["custom_attributes"]=>
array(1) {
["Language"]=>
string(7) "English"
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(5) "topic"
["id"]=>
int(45051)
["name"]=>
string(29) "how to register , how to join"
}
}
["total_count"]=>
int(1)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[126]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "446311"
["created_at"]=>
int(1701362389)
["updated_at"]=>
int(1701363558)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(5) "email"
["id"]=>
string(11) "21911171859"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(23) "CM TRADING COMPANY INFO"
["body"]=>
string(2675) "Dear Frank,
Following our phone conversation, please find below information as promised regarding CMTrading.
Simply click on the below section of interest for immediate access:
Contact Us + Whatsapp Phone Number: +27798699999
License and Regulations
History of the Company
Manual or Copy Trading
To learn how to trade, please visit our Educational Page free e-books, online webinars, training videos and many more. These training tools will provide you guidance on how to manually trade.
We also provide CopyKat Social Trading. You can view our below article on CopyKat to see how simple it is to use.
[App: Article Inserter]
Mobile App
You can easily install our CMTrading app from Play Store or App Store . Simply search for CMTrading and click on Install.
Welcome Bonus Structure:
Feel free to visit our Help Centre
Kind Regards,
Account Manager
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "5633669"
["name"]=>
string(14) "sofia nicolaou"
["email"]=>
string(28) "sofia.nicolaou@cmtrading.com"
}
["attachments"]=>
array(1) {
[0]=>
array(7) {
["type"]=>
string(6) "upload"
["name"]=>
string(26) "Big Movers 30 November.pdf"
["url"]=>
string(123) "https://cmtrading-36b47573bafd.intercom-attachments-1.com/i/o/897394151/f11ae0f6bf6ae274007630ff/Big+Movers+30+November.pdf"
["content_type"]=>
string(15) "application/pdf"
["filesize"]=>
int(550982)
["width"]=>
NULL
["height"]=>
NULL
}
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "64e4cf6ca0c7f8faa6f120b7"
["external_id"]=>
string(11) "ACC11679147"
}
}
}
["first_contact_reply"]=>
NULL
["admin_assignee_id"]=>
int(5633669)
["team_assignee_id"]=>
NULL
["open"]=>
bool(false)
["state"]=>
string(6) "closed"
["read"]=>
bool(false)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
NULL
["time_to_first_close"]=>
NULL
["time_to_last_close"]=>
NULL
["median_time_to_reply"]=>
NULL
["first_contact_reply_at"]=>
NULL
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
NULL
["first_close_at"]=>
NULL
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
NULL
["last_admin_reply_at"]=>
NULL
["last_close_at"]=>
NULL
["last_closed_by_id"]=>
NULL
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(3)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "5633669"
}
}
}
["title"]=>
string(23) "CM TRADING COMPANY INFO"
["custom_attributes"]=>
array(1) {
["Created by"]=>
int(5633669)
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[127]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "446287"
["created_at"]=>
int(1701361079)
["updated_at"]=>
int(1701363505)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(5) "email"
["id"]=>
string(10) "1947097295"
["delivered_as"]=>
string(18) "customer_initiated"
["subject"]=>
string(43) "Standard Bank MyUpdates Notification
"
["body"]=>
string(6749) " Dear GCMT SOUTH AFRICA (PTY) LTD ,Kind regards,
The Standard Bank email disclaimer and confidentiality note: This email, its attachments and any rights attaching hereto are, unless the context clearly indicates otherwise, the property of the Standard Bank Group Limited and/or its subsidiaries ("the Group"). It is confidential, private and intended for the addressee only.phishing@standardbank.co.za www.standardbank.com Unsubscribe@standardbank.co.za
"
["author"]=>
array(4) {
["type"]=>
string(4) "lead"
["id"]=>
string(24) "629ea02621f57213af669ca9"
["name"]=>
string(30) "information@standardbank.co.za"
["email"]=>
string(30) "information@standardbank.co.za"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "629ea02621f57213af669ca9"
["external_id"]=>
string(36) "e7e44062-aa65-4e4e-865b-6e6590aa11ab"
}
}
}
["first_contact_reply"]=>
array(3) {
["created_at"]=>
int(1701361079)
["type"]=>
string(5) "email"
["url"]=>
NULL
}
["admin_assignee_id"]=>
int(5573588)
["team_assignee_id"]=>
int(5543425)
["open"]=>
bool(false)
["state"]=>
string(6) "closed"
["read"]=>
bool(true)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
int(1)
["time_to_admin_reply"]=>
NULL
["time_to_first_close"]=>
int(2426)
["time_to_last_close"]=>
int(2426)
["median_time_to_reply"]=>
NULL
["first_contact_reply_at"]=>
int(1701361079)
["first_assignment_at"]=>
int(1701361080)
["first_admin_reply_at"]=>
NULL
["first_close_at"]=>
int(1701363505)
["last_assignment_at"]=>
int(1701362923)
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
int(1701361079)
["last_admin_reply_at"]=>
NULL
["last_close_at"]=>
int(1701363505)
["last_closed_by_id"]=>
int(5573588)
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(3)
["count_conversation_parts"]=>
int(6)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(0) {
}
}
["title"]=>
string(36) "Standard Bank MyUpdates Notification"
["custom_attributes"]=>
array(1) {
["Language"]=>
string(7) "English"
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(5) "topic"
["id"]=>
int(45051)
["name"]=>
string(29) "how to register , how to join"
}
}
["total_count"]=>
int(1)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[128]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "444775"
["created_at"]=>
int(1701255982)
["updated_at"]=>
int(1701363440)
["waiting_since"]=>
int(1701363440)
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(8) "whatsapp"
["id"]=>
string(6) "268094"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(0) ""
["body"]=>
string(78) "مرحبًا كيف امورك, كل شي تمام ؟
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "5754320"
["name"]=>
string(12) "Nehal Yassin"
["email"]=>
string(26) "nehal.yassin@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "6567194964a5203fed00a189"
["external_id"]=>
string(11) "ACC11856599"
}
}
}
["first_contact_reply"]=>
array(3) {
["created_at"]=>
int(1701256363)
["type"]=>
string(8) "whatsapp"
["url"]=>
NULL
}
["admin_assignee_id"]=>
int(5754320)
["team_assignee_id"]=>
NULL
["open"]=>
bool(true)
["state"]=>
string(4) "open"
["read"]=>
bool(true)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
int(13)
["time_to_first_close"]=>
NULL
["time_to_last_close"]=>
NULL
["median_time_to_reply"]=>
int(26)
["first_contact_reply_at"]=>
int(1701256363)
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
int(1701256376)
["first_close_at"]=>
NULL
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
int(1701363436)
["last_admin_reply_at"]=>
int(1701363405)
["last_close_at"]=>
NULL
["last_closed_by_id"]=>
NULL
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(101)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "5754320"
}
}
}
["title"]=>
NULL
["custom_attributes"]=>
array(2) {
["Language"]=>
string(7) "English"
["Created by"]=>
int(5754320)
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[129]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "441994"
["created_at"]=>
int(1701074168)
["updated_at"]=>
int(1701363394)
["waiting_since"]=>
int(1701186186)
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(8) "whatsapp"
["id"]=>
string(6) "263883"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(0) ""
["body"]=>
string(134) "مرحبًا بك , يمكننك التواصل معنا من خلال الرسائل عبر الواتساب
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6824085"
["name"]=>
string(7) "dominic"
["email"]=>
string(23) "dominic.a@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "655ec086c82e32f37918911a"
["external_id"]=>
string(11) "ACC11847624"
}
}
}
["first_contact_reply"]=>
array(3) {
["created_at"]=>
int(1701074194)
["type"]=>
string(8) "whatsapp"
["url"]=>
NULL
}
["admin_assignee_id"]=>
int(6833954)
["team_assignee_id"]=>
int(6783630)
["open"]=>
bool(true)
["state"]=>
string(4) "open"
["read"]=>
bool(true)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
int(69744)
["time_to_admin_reply"]=>
int(83)
["time_to_first_close"]=>
NULL
["time_to_last_close"]=>
NULL
["median_time_to_reply"]=>
int(37)
["first_contact_reply_at"]=>
int(1701074194)
["first_assignment_at"]=>
int(1701183538)
["first_admin_reply_at"]=>
int(1701074277)
["first_close_at"]=>
NULL
["last_assignment_at"]=>
int(1701259345)
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
int(1701363393)
["last_admin_reply_at"]=>
int(1701103173)
["last_close_at"]=>
NULL
["last_closed_by_id"]=>
NULL
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(3)
["count_conversation_parts"]=>
int(156)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6824085"
}
}
}
["title"]=>
NULL
["custom_attributes"]=>
array(1) {
["Language"]=>
string(6) "Arabic"
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(1) {
[0]=>
array(3) {
["id"]=>
string(6) "442278"
["type"]=>
string(6) "ticket"
["category"]=>
string(11) "Back-office"
}
}
["total_count"]=>
int(1)
["has_more"]=>
bool(false)
}
}
[130]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "440732"
["created_at"]=>
int(1700816264)
["updated_at"]=>
int(1701363392)
["waiting_since"]=>
int(1701358553)
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(8) "whatsapp"
["id"]=>
string(6) "261947"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(0) ""
["body"]=>
string(195) "Hello, this is your Account Manager from CM Trading. I have tried calling you in regard to your account with us, but I could not reach you, when can we contact you again?
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6824112"
["name"]=>
string(7) "mariame"
["email"]=>
string(23) "mariame.k@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "655e18418ada5f48d9a706f2"
["external_id"]=>
string(11) "ACC11847244"
}
}
}
["first_contact_reply"]=>
array(3) {
["created_at"]=>
int(1700816533)
["type"]=>
string(8) "whatsapp"
["url"]=>
NULL
}
["admin_assignee_id"]=>
int(6847243)
["team_assignee_id"]=>
int(6783630)
["open"]=>
bool(true)
["state"]=>
string(4) "open"
["read"]=>
bool(true)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
int(62195)
["time_to_admin_reply"]=>
int(70)
["time_to_first_close"]=>
NULL
["time_to_last_close"]=>
NULL
["median_time_to_reply"]=>
int(61)
["first_contact_reply_at"]=>
int(1700816533)
["first_assignment_at"]=>
int(1701076728)
["first_admin_reply_at"]=>
int(1700816603)
["first_close_at"]=>
NULL
["last_assignment_at"]=>
int(1701076731)
["last_assignment_admin_reply_at"]=>
int(1701076747)
["last_contact_reply_at"]=>
int(1701363391)
["last_admin_reply_at"]=>
int(1701358501)
["last_close_at"]=>
NULL
["last_closed_by_id"]=>
NULL
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(2)
["count_conversation_parts"]=>
int(104)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(3) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6824112"
}
[1]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6783668"
}
[2]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6847243"
}
}
}
["title"]=>
NULL
["custom_attributes"]=>
array(1) {
["Language"]=>
string(7) "English"
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[131]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "428723"
["created_at"]=>
int(1699907141)
["updated_at"]=>
int(1701363375)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(5) "email"
["id"]=>
string(11) "21911028773"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(17) "Falta de contacto"
["body"]=>
string(1487) "Hola Victor Alfonso,
Soy Camilo Martinez su gerente de cuenta y me gustaría darle la bienvenida a CMTrading.
A continuacion le detallo un poco acerca de la empresa y sus prestaciones.
Haciendo clic en el link que aparece a bajo, será dirigido a nuestra página de varios tipos de cuenta, que incluye detalles sobre los servicios que ofrece cada una. Puede seleccionar la opción que mejor se adapte a sus necesidades.
https://es.cmtrading.com/account-types/?lang=es#/
Estare encantado de solucionar cualquier duda que le pueda surgir .
Quedo a la espera de su respuesta.
Un saludo,
EL Equipo de CMTrading
CMTrading: Online Trading - CFD Trading - Online Investing 🥇
CMTrading is one of the world's most innovative brokers , offering a wide variety of advanced trading solutions. START TRADING CMTrading
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6737243"
["name"]=>
string(15) "Camilo Martinez"
["email"]=>
string(29) "camilo.martinez@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "654e7d4cdd17eddee80083e1"
["external_id"]=>
string(11) "ACC11831415"
}
}
}
["first_contact_reply"]=>
NULL
["admin_assignee_id"]=>
int(6737243)
["team_assignee_id"]=>
NULL
["open"]=>
bool(false)
["state"]=>
string(6) "closed"
["read"]=>
bool(false)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
NULL
["time_to_first_close"]=>
NULL
["time_to_last_close"]=>
NULL
["median_time_to_reply"]=>
NULL
["first_contact_reply_at"]=>
NULL
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
NULL
["first_close_at"]=>
NULL
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
NULL
["last_admin_reply_at"]=>
NULL
["last_close_at"]=>
NULL
["last_closed_by_id"]=>
NULL
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(6)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6737243"
}
}
}
["title"]=>
string(17) "Falta de contacto"
["custom_attributes"]=>
array(0) {
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[132]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "428728"
["created_at"]=>
int(1699907317)
["updated_at"]=>
int(1701363368)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(8) "whatsapp"
["id"]=>
string(6) "243335"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(0) ""
["body"]=>
string(257) "¡Hola, bienvenido a CMTrading!
¡Hola, bienvenido a CMTrading! Si necesitas alguna ayuda, por favor, no dudes en clicar abajo y contactarse con nuestro equipo de soporte. Estamos aquí para ayudarte en todo lo que podamos.
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6737243"
["name"]=>
string(15) "Camilo Martinez"
["email"]=>
string(29) "camilo.martinez@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "654e7d4cdd17eddee80083e1"
["external_id"]=>
string(11) "ACC11831415"
}
}
}
["first_contact_reply"]=>
NULL
["admin_assignee_id"]=>
int(6737243)
["team_assignee_id"]=>
NULL
["open"]=>
bool(false)
["state"]=>
string(6) "closed"
["read"]=>
bool(false)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
NULL
["time_to_first_close"]=>
NULL
["time_to_last_close"]=>
NULL
["median_time_to_reply"]=>
NULL
["first_contact_reply_at"]=>
NULL
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
NULL
["first_close_at"]=>
NULL
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
NULL
["last_admin_reply_at"]=>
NULL
["last_close_at"]=>
NULL
["last_closed_by_id"]=>
NULL
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(8)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6737243"
}
}
}
["title"]=>
NULL
["custom_attributes"]=>
array(1) {
["Language"]=>
string(7) "English"
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[133]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "446321"
["created_at"]=>
int(1701363098)
["updated_at"]=>
int(1701363336)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(5) "email"
["id"]=>
string(10) "1947161161"
["delivered_as"]=>
string(18) "customer_initiated"
["subject"]=>
string(18) "ACC11562663
"
["body"]=>
string(8850) " HEY,
CLIENT ON THE PHONE.
PLEASE CHANGE NUMBER ON CRM TO 233535903973 FOR MOMO DEPOSIT.
THANKS
Alon Roslyakov SA Office Manager
GCMT Limited, with registration number 8425982-1, and registered address at Unit A, House of Francis, Ile Du Port, Mahe, Seychelles, holding a Securities Dealer license, is regulated by the Financial Services Authority (FSA), with license number SD070.GCMT South Africa PTY Ltd, with registration number 2013/045335/07 acting as a juristic representative of Blackstone Marketing SA (PTY) Ltd, with registered number 2010 / 010099/07 and registered address at 14th Floor Sandton City Office Towers, 158, 5th St. Sandton, 2196, South Africa, is regulated by the Financial Sector Conduct Authority (FSCA) in South Africa, with FSP license number 38782.Regulatory Notice: South African clients should take note that CMTrading marketing activities are conducted in South Africa through BLACKSTONE MARKETING SA (PTY) LTD, an authorized financial services provider. Any contractual arrangements resulting from any marketing activities will be between the client and GCMT Limited, situated and regulated in the Seychelles.General Risk Warning: CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing money. Risk Disclaimer
"
["author"]=>
array(4) {
["type"]=>
string(4) "user"
["id"]=>
string(24) "6480346e3c93bd29878edaba"
["name"]=>
string(8) "Alon Ros"
["email"]=>
string(28) "alon.roslyakov@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(2) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "6480346e3c93bd29878edaba"
["external_id"]=>
string(11) "ACC11528486"
}
[1]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "643569b74e1ba599a6980dac"
["external_id"]=>
string(11) "ACC11382859"
}
}
}
["first_contact_reply"]=>
array(3) {
["created_at"]=>
int(1701363098)
["type"]=>
string(5) "email"
["url"]=>
NULL
}
["admin_assignee_id"]=>
int(6608800)
["team_assignee_id"]=>
int(5543431)
["open"]=>
bool(false)
["state"]=>
string(6) "closed"
["read"]=>
bool(false)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
int(1)
["time_to_admin_reply"]=>
NULL
["time_to_first_close"]=>
int(238)
["time_to_last_close"]=>
int(238)
["median_time_to_reply"]=>
NULL
["first_contact_reply_at"]=>
int(1701363098)
["first_assignment_at"]=>
int(1701363099)
["first_admin_reply_at"]=>
NULL
["first_close_at"]=>
int(1701363336)
["last_assignment_at"]=>
int(1701363335)
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
int(1701363098)
["last_admin_reply_at"]=>
NULL
["last_close_at"]=>
int(1701363336)
["last_closed_by_id"]=>
int(6608800)
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(3)
["count_conversation_parts"]=>
int(7)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(0) {
}
}
["title"]=>
string(11) "ACC11562663"
["custom_attributes"]=>
array(1) {
["Language"]=>
string(7) "English"
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(4) {
[0]=>
array(3) {
["type"]=>
string(5) "topic"
["id"]=>
int(29160)
["name"]=>
string(7) "Deposit"
}
[1]=>
array(3) {
["type"]=>
string(5) "topic"
["id"]=>
int(45048)
["name"]=>
string(22) "how trade , help trade"
}
[2]=>
array(3) {
["type"]=>
string(5) "topic"
["id"]=>
int(45050)
["name"]=>
string(47) "how to deposit, help to deposit, Failed deposit"
}
[3]=>
array(3) {
["type"]=>
string(5) "topic"
["id"]=>
int(45051)
["name"]=>
string(29) "how to register , how to join"
}
}
["total_count"]=>
int(4)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[134]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "443747"
["created_at"]=>
int(1701175512)
["updated_at"]=>
int(1701363283)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(8) "whatsapp"
["id"]=>
string(6) "266268"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(0) ""
["body"]=>
string(233) "It was a pleasure talking to you today.
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6824112"
["name"]=>
string(7) "mariame"
["email"]=>
string(23) "mariame.k@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "6565ca2955be46e65d7520df"
["external_id"]=>
string(11) "ACC11854601"
}
}
}
["first_contact_reply"]=>
array(3) {
["created_at"]=>
int(1701175550)
["type"]=>
string(8) "whatsapp"
["url"]=>
NULL
}
["admin_assignee_id"]=>
int(6824112)
["team_assignee_id"]=>
int(6783629)
["open"]=>
bool(true)
["state"]=>
string(4) "open"
["read"]=>
bool(false)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
int(36)
["time_to_first_close"]=>
NULL
["time_to_last_close"]=>
NULL
["median_time_to_reply"]=>
int(50)
["first_contact_reply_at"]=>
int(1701175550)
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
int(1701175586)
["first_close_at"]=>
NULL
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
int(1701363256)
["last_admin_reply_at"]=>
int(1701363283)
["last_close_at"]=>
NULL
["last_closed_by_id"]=>
NULL
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(91)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6824112"
}
}
}
["title"]=>
NULL
["custom_attributes"]=>
array(1) {
["Language"]=>
string(7) "English"
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[135]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "446306"
["created_at"]=>
int(1701361807)
["updated_at"]=>
int(1701363097)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(5) "email"
["id"]=>
string(10) "1947120995"
["delivered_as"]=>
string(18) "customer_initiated"
["subject"]=>
string(38) "Re: Re: Reprint PIN Certificate
"
["body"]=>
string(1948) "Hey Mikaela,
How are you?
I'm having a problem with my trading. It has refused to open. I'm using my account number 140407180. The password I'm using refuses.
Can someone call and assist. My sister is home and her no is +254720843458. Her name is Debbie.
Please call tomorrow Friday.
Thanks a lot.
Regards
Brigitte
On Mon, 12 Sep 2022 at 19:20, Mikaela from CMTrading
This message was sent to the following 3 people: Brigitte Anne Kosgey, Andrea from CMTrading, Mikaela Palmer | CMTrading. Replying to this email will notify them.
"
["author"]=>
array(4) {
["type"]=>
string(4) "user"
["id"]=>
string(24) "6315ff1a309efcfc95282ee6"
["name"]=>
string(20) "Brigitte Anne Kosgey"
["email"]=>
string(24) "brigittekosgey@yahoo.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "6315ff1a309efcfc95282ee6"
["external_id"]=>
string(11) "ACC10157176"
}
}
}
["first_contact_reply"]=>
array(3) {
["created_at"]=>
int(1701361807)
["type"]=>
string(5) "email"
["url"]=>
NULL
}
["admin_assignee_id"]=>
int(6699551)
["team_assignee_id"]=>
int(5607399)
["open"]=>
bool(false)
["state"]=>
string(6) "closed"
["read"]=>
bool(false)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
int(1)
["time_to_admin_reply"]=>
int(1274)
["time_to_first_close"]=>
int(1277)
["time_to_last_close"]=>
int(1277)
["median_time_to_reply"]=>
int(1274)
["first_contact_reply_at"]=>
int(1701361807)
["first_assignment_at"]=>
int(1701361808)
["first_admin_reply_at"]=>
int(1701363081)
["first_close_at"]=>
int(1701363084)
["last_assignment_at"]=>
int(1701361970)
["last_assignment_admin_reply_at"]=>
int(1701363081)
["last_contact_reply_at"]=>
int(1701361807)
["last_admin_reply_at"]=>
int(1701363081)
["last_close_at"]=>
int(1701363084)
["last_closed_by_id"]=>
int(6699551)
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(3)
["count_conversation_parts"]=>
int(9)
}
["conversation_rating"]=>
array(5) {
["rating"]=>
NULL
["remark"]=>
NULL
["created_at"]=>
int(1701363096)
["contact"]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "6315ff1a309efcfc95282ee6"
["external_id"]=>
string(11) "ACC10157176"
}
["teammate"]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6699551"
}
}
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6699551"
}
}
}
["title"]=>
string(31) "Re: Re: Reprint PIN Certificate"
["custom_attributes"]=>
array(1) {
["Language"]=>
string(7) "English"
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(2) {
[0]=>
array(3) {
["type"]=>
string(5) "topic"
["id"]=>
int(45048)
["name"]=>
string(22) "how trade , help trade"
}
[1]=>
array(3) {
["type"]=>
string(5) "topic"
["id"]=>
int(45049)
["name"]=>
string(16) "how open account"
}
}
["total_count"]=>
int(2)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[136]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "445857"
["created_at"]=>
int(1701341032)
["updated_at"]=>
int(1701363083)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(8) "whatsapp"
["id"]=>
string(6) "269983"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(0) ""
["body"]=>
string(78) "مرحبًا كيف امورك, كل شي تمام ؟
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6824130"
["name"]=>
string(12) "Lucien daher"
["email"]=>
string(22) "lucien.d@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "6567b3f8b1f3368e2cfef048"
["external_id"]=>
string(11) "ACC11857850"
}
}
}
["first_contact_reply"]=>
array(3) {
["created_at"]=>
int(1701341109)
["type"]=>
string(8) "whatsapp"
["url"]=>
NULL
}
["admin_assignee_id"]=>
int(6824130)
["team_assignee_id"]=>
int(6783629)
["open"]=>
bool(true)
["state"]=>
string(4) "open"
["read"]=>
bool(false)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
int(491)
["time_to_first_close"]=>
NULL
["time_to_last_close"]=>
NULL
["median_time_to_reply"]=>
int(481)
["first_contact_reply_at"]=>
int(1701341109)
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
int(1701341600)
["first_close_at"]=>
NULL
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
int(1701354016)
["last_admin_reply_at"]=>
int(1701363083)
["last_close_at"]=>
NULL
["last_closed_by_id"]=>
NULL
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(14)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6824130"
}
}
}
["title"]=>
NULL
["custom_attributes"]=>
array(2) {
["Language"]=>
string(6) "Arabic"
["Created by"]=>
int(6824130)
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[137]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "404244"
["created_at"]=>
int(1698071257)
["updated_at"]=>
int(1701363041)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(5) "email"
["id"]=>
string(11) "21910813793"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(25) "Recibe Bono de Bienvenida"
["body"]=>
string(1526) "Hola Maria de los Angeles,
Soy Camilo Martinez su gerente de cuenta y me gustaría darle la bienvenida a CMTrading.
A continuacion le detallo un poco acerca de la empresa y sus prestaciones.
Haciendo clic en el link que aparece a bajo, será dirigido a nuestra página de varios tipos de cuenta, que incluye detalles sobre los servicios que ofrece cada una. Puede seleccionar la opción que mejor se adapte a sus necesidades.
https://es.cmtrading.com/account-types/?lang=es#/
Estare encantado de solucionar cualquier duda que le pueda surgir .
Quedo a la espera de su respuesta.
Un saludo,
EL Equipo de CMTrading
CMTrading: Online Trading - CFD Trading - Online Investing 🥇
CMTrading is one of the world's most innovative brokers , offering a wide variety of advanced trading solutions. START TRADING CMTrading
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6737243"
["name"]=>
string(15) "Camilo Martinez"
["email"]=>
string(29) "camilo.martinez@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "653681f23ac2346868cd98d9"
["external_id"]=>
string(11) "ACC11794011"
}
}
}
["first_contact_reply"]=>
array(3) {
["created_at"]=>
int(1698083744)
["type"]=>
NULL
["url"]=>
NULL
}
["admin_assignee_id"]=>
int(6737243)
["team_assignee_id"]=>
NULL
["open"]=>
bool(false)
["state"]=>
string(6) "closed"
["read"]=>
bool(false)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
int(256)
["time_to_first_close"]=>
int(256)
["time_to_last_close"]=>
int(1374897)
["median_time_to_reply"]=>
int(256)
["first_contact_reply_at"]=>
int(1698083744)
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
int(1698090862)
["first_close_at"]=>
int(1698098519)
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
int(1698092400)
["last_admin_reply_at"]=>
int(1700581949)
["last_close_at"]=>
int(1701363041)
["last_closed_by_id"]=>
int(6737243)
["count_reopens"]=>
int(2)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(23)
}
["conversation_rating"]=>
array(5) {
["rating"]=>
NULL
["remark"]=>
NULL
["created_at"]=>
int(1698247506)
["contact"]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "653681f23ac2346868cd98d9"
["external_id"]=>
string(11) "ACC11794011"
}
["teammate"]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6737243"
}
}
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6737243"
}
}
}
["title"]=>
string(25) "Recibe Bono de Bienvenida"
["custom_attributes"]=>
array(0) {
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[138]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "446285"
["created_at"]=>
int(1701360967)
["updated_at"]=>
int(1701363033)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
NULL
["id"]=>
string(6) "446285"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(0) ""
["body"]=>
string(0) ""
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "5517183"
["name"]=>
string(18) "CMTrading Operator"
["email"]=>
string(29) "operator+csova697@intercom.io"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "6536b1f459ff0ce8be2fd1f7"
["external_id"]=>
string(11) "ACC11794380"
}
}
}
["first_contact_reply"]=>
NULL
["admin_assignee_id"]=>
int(6783668)
["team_assignee_id"]=>
int(6783630)
["open"]=>
bool(false)
["state"]=>
string(6) "closed"
["read"]=>
bool(false)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(1) {
[0]=>
array(5) {
["type"]=>
string(3) "tag"
["id"]=>
string(7) "8281090"
["name"]=>
string(15) "Support Tickets"
["applied_at"]=>
int(1701360971)
["applied_by"]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "5517183"
}
}
}
}
["priority"]=>
string(8) "priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
NULL
["time_to_first_close"]=>
NULL
["time_to_last_close"]=>
NULL
["median_time_to_reply"]=>
NULL
["first_contact_reply_at"]=>
NULL
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
NULL
["first_close_at"]=>
NULL
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
NULL
["last_admin_reply_at"]=>
NULL
["last_close_at"]=>
NULL
["last_closed_by_id"]=>
NULL
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(11)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(0) {
}
}
["title"]=>
NULL
["custom_attributes"]=>
array(2) {
["Ticket category"]=>
string(18) "Back-office ticket"
["Created by"]=>
int(6783668)
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
array(8) {
["type"]=>
string(6) "ticket"
["id"]=>
int(446285)
["url"]=>
string(61) "https://app.intercom.com/a/apps/csova697/conversations/446285"
["custom_attributes"]=>
array(5) {
["_default_title_"]=>
array(2) {
["value"]=>
NULL
["type"]=>
string(6) "string"
}
["_default_description_"]=>
array(2) {
["value"]=>
NULL
["type"]=>
string(6) "string"
}
["Device/Platform"]=>
array(2) {
["value"]=>
string(26) "Mobile browser Android/iOS"
["type"]=>
string(4) "list"
}
["Description"]=>
array(2) {
["value"]=>
string(46) "Client is having some issues with the withdraw"
["type"]=>
string(6) "string"
}
["Error - screenshot"]=>
array(2) {
["value"]=>
NULL
["type"]=>
string(5) "files"
}
}
["state"]=>
string(8) "resolved"
["ticket_type"]=>
string(16) "Technical Issues"
["ticket_type_description"]=>
string(140) "Page loading issues, Missing features in App or web trader, Missing account Values, Missing trades, Anything that is not supposed to happen."
["ticket_type_emoji"]=>
string(4) "🤓"
}
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[139]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "446302"
["created_at"]=>
int(1701361600)
["updated_at"]=>
int(1701363030)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(5) "email"
["id"]=>
string(10) "1947114322"
["delivered_as"]=>
string(18) "customer_initiated"
["subject"]=>
string(0) ""
["body"]=>
string(524) "Buenos días, mi nombre es Silvio Franky Camayo, cédula 12166988, me pueden colaborar para entrar a mi cuenta no me acepta como aparezco registrado. El correo es
silviofranky1961@hotmail.com , se hace necesario la contraseña marstra
¡Hola, bienvenido a CMTrading!
¡Hola, bienvenido a CMTrading! Si necesitas alguna ayuda, por favor, no dudes en clicar abajo y contactarse con nuestro equipo de soporte. Estamos aquí para ayudarte en todo lo que podamos.
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6737243"
["name"]=>
string(15) "Camilo Martinez"
["email"]=>
string(29) "camilo.martinez@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "653681f23ac2346868cd98d9"
["external_id"]=>
string(11) "ACC11794011"
}
}
}
["first_contact_reply"]=>
NULL
["admin_assignee_id"]=>
int(6737243)
["team_assignee_id"]=>
NULL
["open"]=>
bool(false)
["state"]=>
string(6) "closed"
["read"]=>
bool(false)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
NULL
["time_to_first_close"]=>
NULL
["time_to_last_close"]=>
NULL
["median_time_to_reply"]=>
NULL
["first_contact_reply_at"]=>
NULL
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
NULL
["first_close_at"]=>
NULL
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
NULL
["last_admin_reply_at"]=>
NULL
["last_close_at"]=>
NULL
["last_closed_by_id"]=>
NULL
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(17)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6737243"
}
}
}
["title"]=>
NULL
["custom_attributes"]=>
array(2) {
["Language"]=>
string(7) "Spanish"
["Latest workspace phone number"]=>
string(13) "+441917430965"
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[141]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "426353"
["created_at"]=>
int(1699620370)
["updated_at"]=>
int(1701363002)
["waiting_since"]=>
int(1701362968)
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(8) "whatsapp"
["id"]=>
string(6) "239328"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(0) ""
["body"]=>
string(251) "مرحبًا بك , معك المستشار المالي من سي إمترادينغ! إذا كنت بحاجة إلى أي مساعدة، يمكنك التواصل معنا من خلال الرسائل عبر الواتساب
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6783668"
["name"]=>
string(5) "Aline"
["email"]=>
string(21) "aline.b@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "6543c72eaa618a3dadd17f57"
["external_id"]=>
string(11) "ACC11816141"
}
}
}
["first_contact_reply"]=>
array(3) {
["created_at"]=>
int(1699867024)
["type"]=>
string(8) "whatsapp"
["url"]=>
NULL
}
["admin_assignee_id"]=>
int(6824099)
["team_assignee_id"]=>
int(6783630)
["open"]=>
bool(true)
["state"]=>
string(4) "open"
["read"]=>
bool(true)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
int(2234)
["time_to_admin_reply"]=>
int(2393)
["time_to_first_close"]=>
NULL
["time_to_last_close"]=>
NULL
["median_time_to_reply"]=>
int(627)
["first_contact_reply_at"]=>
int(1699867024)
["first_assignment_at"]=>
int(1699869258)
["first_admin_reply_at"]=>
int(1699869417)
["first_close_at"]=>
NULL
["last_assignment_at"]=>
int(1699869258)
["last_assignment_admin_reply_at"]=>
int(1699869417)
["last_contact_reply_at"]=>
int(1701363001)
["last_admin_reply_at"]=>
int(1701362949)
["last_close_at"]=>
NULL
["last_closed_by_id"]=>
NULL
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(1)
["count_conversation_parts"]=>
int(42)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(2) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6783668"
}
[1]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6824099"
}
}
}
["title"]=>
NULL
["custom_attributes"]=>
array(1) {
["Language"]=>
string(7) "English"
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[142]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "344447"
["created_at"]=>
int(1692876420)
["updated_at"]=>
int(1701362939)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(8) "whatsapp"
["id"]=>
string(6) "146820"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(0) ""
["body"]=>
string(245) "It was a pleasure talking to you today.
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6390598"
["name"]=>
string(13) "Nicos Michael"
["email"]=>
string(27) "nicos.michael@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "64e5e51e8fa2f88d621c9e8a"
["external_id"]=>
string(11) "ACC11680637"
}
}
}
["first_contact_reply"]=>
array(3) {
["created_at"]=>
int(1692876984)
["type"]=>
string(8) "whatsapp"
["url"]=>
NULL
}
["admin_assignee_id"]=>
int(6390598)
["team_assignee_id"]=>
NULL
["open"]=>
bool(false)
["state"]=>
string(6) "closed"
["read"]=>
bool(false)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
int(109)
["time_to_first_close"]=>
int(115)
["time_to_last_close"]=>
int(3492755)
["median_time_to_reply"]=>
int(133)
["first_contact_reply_at"]=>
int(1692876984)
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
int(1692877093)
["first_close_at"]=>
int(1692877099)
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
int(1692877204)
["last_admin_reply_at"]=>
int(1701335262)
["last_close_at"]=>
int(1701362939)
["last_closed_by_id"]=>
int(6390598)
["count_reopens"]=>
int(2)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(18)
}
["conversation_rating"]=>
array(5) {
["rating"]=>
int(4)
["remark"]=>
NULL
["created_at"]=>
int(1692877111)
["contact"]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "64e5e51e8fa2f88d621c9e8a"
["external_id"]=>
string(11) "ACC11680637"
}
["teammate"]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6390598"
}
}
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6390598"
}
}
}
["title"]=>
NULL
["custom_attributes"]=>
array(1) {
["Language"]=>
string(7) "English"
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[143]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "446268"
["created_at"]=>
int(1701360282)
["updated_at"]=>
int(1701362934)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(5) "email"
["id"]=>
string(10) "1947069631"
["delivered_as"]=>
string(18) "customer_initiated"
["subject"]=>
string(45) "Fwd: Your $50 Reward is still pending.
"
["body"]=>
string(242) "Hi George
Herewith the email sent to me and the one I responded to. That is why I dep R1900 or about $100.
Thanks Sean Kruger
It was a pleasure talking to you today.
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6390598"
["name"]=>
string(13) "Nicos Michael"
["email"]=>
string(27) "nicos.michael@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "64e5e51e8fa2f88d621c9e8a"
["external_id"]=>
string(11) "ACC11680637"
}
}
}
["first_contact_reply"]=>
NULL
["admin_assignee_id"]=>
int(6390598)
["team_assignee_id"]=>
NULL
["open"]=>
bool(false)
["state"]=>
string(6) "closed"
["read"]=>
bool(false)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
NULL
["time_to_first_close"]=>
NULL
["time_to_last_close"]=>
NULL
["median_time_to_reply"]=>
NULL
["first_contact_reply_at"]=>
NULL
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
NULL
["first_close_at"]=>
NULL
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
NULL
["last_admin_reply_at"]=>
NULL
["last_close_at"]=>
NULL
["last_closed_by_id"]=>
NULL
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(6)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6390598"
}
}
}
["title"]=>
NULL
["custom_attributes"]=>
array(1) {
["Language"]=>
string(7) "English"
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[145]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "446264"
["created_at"]=>
int(1701360169)
["updated_at"]=>
int(1701362929)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(8) "whatsapp"
["id"]=>
string(6) "270688"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(0) ""
["body"]=>
string(78) "مرحبًا كيف امورك, كل شي تمام ؟
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6824130"
["name"]=>
string(12) "Lucien daher"
["email"]=>
string(22) "lucien.d@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "6566fadcd63a302c661a7c60"
["external_id"]=>
string(11) "ACC11856440"
}
}
}
["first_contact_reply"]=>
array(3) {
["created_at"]=>
int(1701360186)
["type"]=>
string(8) "whatsapp"
["url"]=>
NULL
}
["admin_assignee_id"]=>
int(6824130)
["team_assignee_id"]=>
int(6783629)
["open"]=>
bool(true)
["state"]=>
string(4) "open"
["read"]=>
bool(false)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(8) "priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
int(10)
["time_to_first_close"]=>
NULL
["time_to_last_close"]=>
NULL
["median_time_to_reply"]=>
int(100)
["first_contact_reply_at"]=>
int(1701360186)
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
int(1701360196)
["first_close_at"]=>
NULL
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
int(1701362034)
["last_admin_reply_at"]=>
int(1701362286)
["last_close_at"]=>
NULL
["last_closed_by_id"]=>
NULL
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(16)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6824130"
}
}
}
["title"]=>
NULL
["custom_attributes"]=>
array(2) {
["Language"]=>
string(7) "English"
["Created by"]=>
int(6824130)
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[146]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "446318"
["created_at"]=>
int(1701362896)
["updated_at"]=>
int(1701362924)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(5) "email"
["id"]=>
string(11) "21911171899"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(17) "Falta de contacto"
["body"]=>
string(1477) "Hola Ibel,
Soy Camilo Martinez su gerente de cuenta y me gustaría darle la bienvenida a CMTrading.
A continuacion le detallo un poco acerca de la empresa y sus prestaciones.
Haciendo clic en el link que aparece a bajo, será dirigido a nuestra página de varios tipos de cuenta, que incluye detalles sobre los servicios que ofrece cada una. Puede seleccionar la opción que mejor se adapte a sus necesidades.
https://es.cmtrading.com/account-types/?lang=es#/
Estare encantado de solucionar cualquier duda que le pueda surgir .
Quedo a la espera de su respuesta.
Un saludo,
EL Equipo de CMTrading
CMTrading: Online Trading - CFD Trading - Online Investing 🥇
CMTrading is one of the world's most innovative brokers , offering a wide variety of advanced trading solutions. START TRADING CMTrading
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6737243"
["name"]=>
string(15) "Camilo Martinez"
["email"]=>
string(29) "camilo.martinez@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "6568b865d23b4bc07bfdaaf3"
["external_id"]=>
string(11) "ACC11860349"
}
}
}
["first_contact_reply"]=>
NULL
["admin_assignee_id"]=>
int(6737243)
["team_assignee_id"]=>
NULL
["open"]=>
bool(true)
["state"]=>
string(4) "open"
["read"]=>
bool(false)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
NULL
["time_to_first_close"]=>
NULL
["time_to_last_close"]=>
NULL
["median_time_to_reply"]=>
NULL
["first_contact_reply_at"]=>
NULL
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
NULL
["first_close_at"]=>
NULL
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
NULL
["last_admin_reply_at"]=>
NULL
["last_close_at"]=>
NULL
["last_closed_by_id"]=>
NULL
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(3)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6737243"
}
}
}
["title"]=>
string(17) "Falta de contacto"
["custom_attributes"]=>
array(2) {
["Created by"]=>
int(6737243)
["Language"]=>
string(7) "English"
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[147]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "444918"
["created_at"]=>
int(1701261692)
["updated_at"]=>
int(1701362895)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(8) "whatsapp"
["id"]=>
string(10) "1945180634"
["delivered_as"]=>
string(18) "customer_initiated"
["subject"]=>
string(0) ""
["body"]=>
string(300) "Good afternoon, please can I know why Dimitrios is not continuing with me on the Trade he started with me three weeks ago? I have sent him mail with no response from him. And before I made payments everyone was on me calling to know when payment will be done. I do hope I am on the right hand.
"
["author"]=>
array(4) {
["type"]=>
string(4) "user"
["id"]=>
string(24) "653671777d559fc1d306666f"
["name"]=>
string(21) "Olubunmi David Alonge"
["email"]=>
string(22) "interpro.nig@gmail.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
string(26) "https://wa.me/+27609953392"
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "653671777d559fc1d306666f"
["external_id"]=>
string(11) "ACC11793768"
}
}
}
["first_contact_reply"]=>
array(3) {
["created_at"]=>
int(1701261692)
["type"]=>
string(8) "whatsapp"
["url"]=>
string(26) "https://wa.me/+27609953392"
}
["admin_assignee_id"]=>
int(5647798)
["team_assignee_id"]=>
int(5557100)
["open"]=>
bool(false)
["state"]=>
string(6) "closed"
["read"]=>
bool(false)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
int(4)
["time_to_admin_reply"]=>
int(559)
["time_to_first_close"]=>
int(1175)
["time_to_last_close"]=>
int(61603)
["median_time_to_reply"]=>
int(559)
["first_contact_reply_at"]=>
int(1701261692)
["first_assignment_at"]=>
int(1701261696)
["first_admin_reply_at"]=>
int(1701262251)
["first_close_at"]=>
int(1701262867)
["last_assignment_at"]=>
int(1701266228)
["last_assignment_admin_reply_at"]=>
int(1701272074)
["last_contact_reply_at"]=>
int(1701265001)
["last_admin_reply_at"]=>
int(1701272337)
["last_close_at"]=>
int(1701362895)
["last_closed_by_id"]=>
int(5647798)
["count_reopens"]=>
int(1)
["count_assignments"]=>
int(7)
["count_conversation_parts"]=>
int(28)
}
["conversation_rating"]=>
array(5) {
["rating"]=>
NULL
["remark"]=>
NULL
["created_at"]=>
int(1701262879)
["contact"]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "653671777d559fc1d306666f"
["external_id"]=>
string(11) "ACC11793768"
}
["teammate"]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6750527"
}
}
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(2) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6750527"
}
[1]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "5647798"
}
}
}
["title"]=>
string(0) ""
["custom_attributes"]=>
array(1) {
["Language"]=>
string(7) "English"
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(2) {
[0]=>
array(3) {
["type"]=>
string(5) "topic"
["id"]=>
int(45048)
["name"]=>
string(22) "how trade , help trade"
}
[1]=>
array(3) {
["type"]=>
string(5) "topic"
["id"]=>
int(45051)
["name"]=>
string(29) "how to register , how to join"
}
}
["total_count"]=>
int(2)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[148]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "444048"
["created_at"]=>
int(1701185475)
["updated_at"]=>
int(1701362888)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(5) "email"
["id"]=>
string(11) "21911151956"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(29) "Thanks for choosing CMTRADING"
["body"]=>
string(795) "Your feedback means a lot to us 😊 Could you spare a moment to share your thoughts? We'd love to hear about your experience.
Thanks for being a part of the CMTrading family! 🌟🚀
To leave a review, simply click on the link below:
https://www.trustpilot.com/review/www.cmtrading.com
Thank you for your continued support and trust in CMTrading. We are always here to help.
Warmest regards,
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "5647798"
["name"]=>
string(16) "Ogunlana Odunayo"
["email"]=>
string(30) "odunayo.ogunlana@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "650837db8bb76930aa0871ad"
["external_id"]=>
string(11) "ACC11730858"
}
}
}
["first_contact_reply"]=>
array(3) {
["created_at"]=>
int(1701188515)
["type"]=>
NULL
["url"]=>
NULL
}
["admin_assignee_id"]=>
int(5647798)
["team_assignee_id"]=>
NULL
["open"]=>
bool(false)
["state"]=>
string(6) "closed"
["read"]=>
bool(true)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
int(17871)
["time_to_first_close"]=>
int(17612)
["time_to_last_close"]=>
int(95173)
["median_time_to_reply"]=>
int(17871)
["first_contact_reply_at"]=>
int(1701188515)
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
int(1701245986)
["first_close_at"]=>
int(1701245727)
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
int(1701333108)
["last_admin_reply_at"]=>
int(1701245986)
["last_close_at"]=>
int(1701362888)
["last_closed_by_id"]=>
int(5647798)
["count_reopens"]=>
int(1)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(10)
}
["conversation_rating"]=>
array(5) {
["rating"]=>
NULL
["remark"]=>
NULL
["created_at"]=>
int(1701245739)
["contact"]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "650837db8bb76930aa0871ad"
["external_id"]=>
string(11) "ACC11730858"
}
["teammate"]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "5647798"
}
}
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "5647798"
}
}
}
["title"]=>
string(29) "Thanks for choosing CMTRADING"
["custom_attributes"]=>
array(1) {
["Created by"]=>
int(5647798)
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(5) "topic"
["id"]=>
int(45054)
["name"]=>
string(44) "How withdraw, withdraw issue, withdraw delay"
}
}
["total_count"]=>
int(1)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
[149]=>
array(25) {
["type"]=>
string(12) "conversation"
["id"]=>
string(6) "446317"
["created_at"]=>
int(1701362845)
["updated_at"]=>
int(1701362849)
["waiting_since"]=>
NULL
["snoozed_until"]=>
NULL
["source"]=>
array(9) {
["type"]=>
string(5) "email"
["id"]=>
string(11) "21911171891"
["delivered_as"]=>
string(15) "admin_initiated"
["subject"]=>
string(25) "Your account in CMTRADING"
["body"]=>
string(488) "Dear Jeremiah,
Thank you for choosing CMTrading!
We would like to inform you that we have tried calling you but unfortunately, you were not available.
Please let us know when would be the best time to contact you.
Kindest Regards,
CMTrading Team
"
["author"]=>
array(4) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6390598"
["name"]=>
string(13) "Nicos Michael"
["email"]=>
string(27) "nicos.michael@cmtrading.com"
}
["attachments"]=>
array(0) {
}
["url"]=>
NULL
["redacted"]=>
bool(false)
}
["contacts"]=>
array(2) {
["type"]=>
string(12) "contact.list"
["contacts"]=>
array(1) {
[0]=>
array(3) {
["type"]=>
string(7) "contact"
["id"]=>
string(24) "64fb8c122e79431f40bd0016"
["external_id"]=>
string(11) "ACC11716902"
}
}
}
["first_contact_reply"]=>
NULL
["admin_assignee_id"]=>
int(6390598)
["team_assignee_id"]=>
NULL
["open"]=>
bool(false)
["state"]=>
string(6) "closed"
["read"]=>
bool(false)
["tags"]=>
array(2) {
["type"]=>
string(8) "tag.list"
["tags"]=>
array(0) {
}
}
["priority"]=>
string(12) "not_priority"
["sla_applied"]=>
NULL
["statistics"]=>
array(19) {
["type"]=>
string(23) "conversation_statistics"
["time_to_assignment"]=>
NULL
["time_to_admin_reply"]=>
NULL
["time_to_first_close"]=>
NULL
["time_to_last_close"]=>
NULL
["median_time_to_reply"]=>
NULL
["first_contact_reply_at"]=>
NULL
["first_assignment_at"]=>
NULL
["first_admin_reply_at"]=>
NULL
["first_close_at"]=>
NULL
["last_assignment_at"]=>
NULL
["last_assignment_admin_reply_at"]=>
NULL
["last_contact_reply_at"]=>
NULL
["last_admin_reply_at"]=>
NULL
["last_close_at"]=>
NULL
["last_closed_by_id"]=>
NULL
["count_reopens"]=>
int(0)
["count_assignments"]=>
int(0)
["count_conversation_parts"]=>
int(3)
}
["conversation_rating"]=>
NULL
["teammates"]=>
array(2) {
["type"]=>
string(10) "admin.list"
["admins"]=>
array(1) {
[0]=>
array(2) {
["type"]=>
string(5) "admin"
["id"]=>
string(7) "6390598"
}
}
}
["title"]=>
string(25) "Your account in CMTRADING"
["custom_attributes"]=>
array(1) {
["Created by"]=>
int(6390598)
}
["topics"]=>
array(3) {
["type"]=>
string(10) "topic.list"
["topics"]=>
array(0) {
}
["total_count"]=>
int(0)
}
["ticket"]=>
NULL
["linked_objects"]=>
array(4) {
["type"]=>
string(4) "list"
["data"]=>
array(0) {
}
["total_count"]=>
int(0)
["has_more"]=>
bool(false)
}
}
}
}
class-intercom-conversation.php:24 
